As the coronavirus pandemic continues to present challenges for retailers and brands, we thought it would be helpful to hear from an industry expert. Editor-in-Chief Joe Keenan recently interviewed Sucharita Kodali, vice president and principal analyst at Forrester Research, to learn more about recent research that Forrester conducted into the state of the retail industry amid the COVID-19 outbreak. Kodali shares key findings on changing consumer behavior, how various retail sectors such as grocery and apparel have been impacted by the virus, trends she's seeing in retailers adapting to the crisis, among other topics .