How Staples Uses Watson Technology to Make Shopping Easier
Staples is using IBM's Watson cognitive computing technology to help its online shoppers with "low-end tasks" such as customer service inquiries. In this interview with Staples’ Chief Technology Officer Faisal Masud at the National Retail..
Current Time 0:00
Duration 6:28
Loaded: 0%
Stream Type LIVE
Remaining Time 6:28
 
1x
    • Chapters
    • descriptions off, selected
    • captions off, selected
    • en (Main), selected
    How Staples Uses Watson Technology to Make Shopping Easier

    Staples is using IBM's Watson cognitive computing technology to help its online shoppers with "low-end tasks" such as customer service inquiries. In this interview with Staples’ Chief Technology Officer Faisal Masud at the National Retail Federation's Big Show, he explains that Watson also helps influence sales by making the buying process easier and quicker for consumers.

    More Videos
    Videos In Other Channels
    Comments