During the Women in Retail and Total Retail Virtual Exchange, held on April 28, Chris Rowland, president and CEO of Pet Supplies Plus, participated in an interview that touched on a variety of topics, from changes to brand messaging during COVID-19 to some positive ways he thinks the current climate will reshape retail. In this video clip from the session, Rowland shares how changing consumer behavior post-COVID-19 will impact Pet Supplies Plus' operations going forward.

To watch Rowland's full session, as well as interviews with Neela Montgomery, CEO, Crate and Barrel; Mike Edwards, CEO and president, Hanna Andersson; and Rebecca Minkoff, co-founder and creative director, Rebecca Minkoff, all of which took place during the Women in Retail and Total Retail Virtual Exchange, click here.