How Consumer Behavior Post-COVID-19 Will Impact Retail Operations
During the Women in Retail and Total Retail Virtual Exchange, held on April 28, Chris Rowland, president and CEO of Pet Supplies Plus, participated in an interview that touched on a variety of topics, from changes to brand..
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    During the Women in Retail and Total Retail Virtual Exchange, held on April 28, Chris Rowland, president and CEO of Pet Supplies Plus, participated in an interview that touched on a variety of topics, from changes to brand messaging during COVID-19 to some positive ways he thinks the current climate will reshape retail. In this video clip from the session, Rowland shares how changing consumer behavior post-COVID-19 will impact Pet Supplies Plus' operations going forward.

    To watch Rowland's full session, as well as interviews with Neela Montgomery, CEO, Crate and Barrel; Mike Edwards, CEO and president, Hanna Andersson; and Rebecca Minkoff, co-founder and creative director, Rebecca Minkoff, all of which took place during the Women in Retail and Total Retail Virtual Exchange, click here.

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