In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published by Total Retail titled, “4 Important Steps to Reopening Retail” by Tom Buiocchi, executive director, president and CEO of ServiceChannel. As COVID-19 restrictions and stay-at-home orders are lifted across the U.S., brick-and-mortar retailers face the daunting task of reopening on a massive scale. This video offers tips to help them do so safely.

There's a lot of work to be done, and the world after COVID-19 will look very different to the one before. Retailers have to be up to the task of keeping their employees and local communities safe. To read the full article by Tom Buiocchi, click here.