In this episode of Retail Right Now, Total Retail's Kristina Stidham and Joe Keenan discuss the true cost of shipping for retailers following the recent publication of two articles that dug into the issue, including how retailers could mitigate rising shipping costs. Total Retail contributor Rob Martinez outlines the USPS’ new dimensional pricing and offers strategies for shippers to maintain cost control, and author Anisa Ali addresses the hidden costs that retailers might not be factoring in when deciding to offer free shipping to customers.