In this episode of Retail Right Now, Total Retail's Kristina Stidham and Joe Keenan talk about a recent article that ran in Total Retail Report as well as on Total Retail’s website, 6 Emerging Trends in Social Media Marketing. The author, Andrew Rayment of Dopel.io, identifies six emerging trends in social marketing that retailers need to know, ranging from video to artificial intelligence chatbots to targeted ads.