At the Internet Retailer Conference and Exhibition (IRCE) in Chicago yesterday, Total Retail's Executive Editor Joe Keenan interviews Scott Cohn, vice president of e-commerce at Chinese Laundry, a women's footwear brand, about the company's move to a responsive design template. In addition, Cohn discusses how integrating Chinese Laundry's e-commerce platform with the rest of the brand's systems is enabling the company to better market to its customers.
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