Harry & David will operate approximately 20 pop-up stores nationwide this holiday season, in addition to its 46 year-round retail locations, the company announced. Opening pop-up stores in key market areas across the U.S. will expand Harry & David's footprint for the biggest gift-giving time of the year. The pop-up stores have already begun to open and…
Eight out of 10 consumers have entered a store because of a digital sign catching their eye. With impressive engagement statistics like this, there's no denying that digital signage is the future of retail marketing. Yet, most retailers don’t know exactly how digital signage can benefit their store locations. To begin, retailers should consider the…
When it comes to communicating Kate Spade's brand's voice, content is king. This was a key takeaway during a presentation by Mary Renner Beech, executive vice president and chief marketing officer of Kate Spade & Company, at Luxury Interactive in New York City yesterday. "Clarity of brand voice still wins; we believe this very strongly at…
I wrote an article last month for our Total Retail Report e-newsletter that quickly went viral within the retail community. The article received thousands of views on social media and became the most-opened article at NAPCO Media, Total Retail’s parent company, on the day it was published. Since the article generated so much interest, I…
U.S. retail sales recorded their biggest increase in two-and-a-half years in September likely as reconstruction and clean-up efforts in areas devastated by Hurricanes Harvey and Irma boosted demand for building materials and motor vehicles. The Commerce Department said on Friday retail sales jumped 1.6 percent last month, also buoyed by a surge in receipts at services…
Beauty retailer Sephora has promoted Mary Beth Laughton to executive vice president of U.S. omni retail. Previously, Laughton was senior vice president of digital. “Mary Beth is a visionary and strategist with a deep understanding of how customers are evolving,” said Calvin McDonald, chief executive officer and president of Sephora Americas. “During her time at…
Forever 21 has opened Riley Rose, a beauty boutique that's being rolled out at 13 of General Growth Properties' shopping centers across the U.S. The first Riley Rose store opened in Los Angeles earlier this week. The Riley Rose moniker was coined by Linda and Esther Chang, the daughters of Forever 21's founders. While the two have…
Despite the pervasiveness of online shopping, brick-and-mortar stores still hold a significant portion of the retail dollar. During the first quarter of 2017, online sales accounted for just 8.5 percent of sales out of the $22 trillion global retail market. Yet, the percentage of online sales is growing, as online sales were 5.1 percent five years…
Costco announced last week that it's offering customers same-day grocery delivery. On Thursday, the company announced two new delivery options: two-day delivery for dry goods, and same-day delivery for orders that include fresh foods. The same-day service will be powered by grocery delivery company Instacart. The same-day delivery option, available in “most metropolitan areas,” lets…
