75% of Shoppers to Hit Stores Over Thanksgiving Weekend, Survey Says
November 20, 2017 at 11:23 am

Three-quarters of Americans plan to shop over Thanksgiving weekend, according to new survey data from Deloitte. The survey, which was conducted online between Nov. 8-Nov. 10 and polled a national sample of 1,224 adults aged18 and older, also found that respondents plan to spend an average of $427 between Thanksgiving and Cyber Monday, up from…

Bon-Ton to Close 40 Stores in 2018
November 17, 2017 at 12:35 pm

With sales continuing to decline and losses mounting, Bon-Ton Stores Inc. said Thursday it plans to close at least 40 more stores by the end of 2018. Eliminating 40 stores would represent the shutdown of about a sixth of Bon-Ton's 260 department stores, furniture galleries and clearance centers in the United States. Up to this point, Bon-Ton, which is the…

5 Tips for Transitioning Your Online Business to the Physical World
November 17, 2017 at 11:25 am

Over the past few decades, we’ve seen a lot of physical retail businesses transition to become online businesses (or physical-online hybrids). This makes sense. Online juggernauts like Amazon.com have changed the way people buy things, and physical retail stores have had difficulty keeping pace. Transitioning to at least a partially online model is a kind…

Tulip Store Associate Survey: Mobile-Assisted Workers Increase Sales and Improve Overall Customer Experienc
November 16, 2017 at 3:13 pm

Tulip recently surveyed over 200 store associates to understand their experiences in brick-and-mortar stores. This report illustrates the detailed survey results and helps readers understand how sales associates are using mobile devices in-store. In addition, the report addresses store associates’ experiences using technology to interact with customers in today’s digital climate.

Retail Sales Increase .2% in October
November 15, 2017 at 9:24 pm

U.S. retail sales unexpectedly rose in October as an increase in purchases of motor vehicles and a range of other goods offset a decline in demand for building materials, suggesting consumer spending remained fairly strong early in the fourth quarter. The Commerce Department said on Wednesday retail sales increased 0.2 percent last month. Data for…

What the Toys“R”Us Bankruptcy Spells for Traditional Retailers
November 15, 2017 at 10:33 am

The most recent high-profile victim of the retail apocalypse is Toys“R”Us, which has filed for bankruptcy. Toys“R”Us is another stark warning to legacy retailers to adapt to the changing landscape in which e-commerce and experiential retail have the power to make or break a retail business. Toys“R”Us’ decline is rooted in its continued reliance on…

Dressing Up for the Holidays: David Donahue Opening Seasonal Pop-Up
November 10, 2017 at 3:00 pm

In episode 118 of Total Retail Talks, Rob Donohue, CEO of men's lifestyle brand David Donahue, discusses the company's launch of a pop-up shop at Rothmans, a men's clothing store in New York City. Donohue answers questions on why a pop-up shop made sense for David Donahue (this is its first retail presence), why Rothmans…

Creating a Stress-Free In-Store Holiday Shopping Experience
November 9, 2017 at 11:34 am

It’s November and most retailers have been planning for the holiday season for several months. As brick-and-mortar establishments continue to evolve to compete with online competitors, it’s critical that retailers focus on those consumers who still plan to do their holiday shopping in-store, and how they can provide them with an enjoyable experience that meets…

Target to Close 12 Underperforming Stores
November 8, 2017 at 11:48 am

While Target is doubling down on brick-and-mortar retail, the Minneapolis-based retailer also has decided to pull the plug on a dozen underperforming stores. The company on Monday began notifying store employees at the 12 affected stores, which are slated to close on Feb. 3. While competitors such as Macy’s, J.C. Penney and Sears have been closing many…

The ‘Retail Crisis’ is Only a Crisis to Those That Didn't Evolve
November 8, 2017 at 10:58 am

The world of retail was rocked last month when Toys"R"Us filed for Chapter 11 bankruptcy protection. Many took it as a bad omen or the proverbial “last gasp” of a dying industry. Headlines of a “Retail Crisis” permeated the news cycle and analysts poured over the reasons why — with most of the blame directed…