What motivates a consumer to walk into a store to make a purchase rather than shop online? Instant gratification? The inspiration that only comes from touch and smell? With 67 percent of the Gen Zs surveyed by IBM and the National Retail Federation preferring to shop in-store vs. 22 percent who favor online, there are tangible…
When it comes to in-store shopping during the holiday season, opinions tend to be mixed. PwC's “Retailers and the Age of Disruption” survey found that while 68 percent of respondents intentionally browse products in-store before purchasing them online, 73 percent said they browse online and then purchase the products in-store. Consumers can’t decide which channel to…
In the face of record-setting store closures, Simon Property Group is fighting back. An Indiana judge ruled in favor of the Indianapolis-based mall operator Monday, forcing Starbucks to keep 77 failing Teavana stores open and honoring their leases. The Seattle-based coffee chain announced it planned to close all 379 Teavana locations in July. In August, Simon malls…
Charming Charlie is overhauling its operations and management in an attempt to stem financial losses and restructure a heavy debt load during the critical holiday season. The Houston-based accessories retailer announced this month plans to pare down its chain of about 375 stores by an unspecified number, cut jobs at its Houston headquarters and distribution center,…
Everlane, the socially minded e-commerce brand, is opening its first brick-and-mortar stores. The Washington Post reports Everlane, whose founder, Michael Preysman, once swore the brand would never go into brick-and-mortar retail, is opening stores in New York and San Francisco. The flagship locations will carry many of the company's best-sellers, including T-shirts, cashmere, denim and…
J.Crew said it plans to close about 50 stores by the end of January, more than double the roughly 20 shutdowns the company announced in June. The announcement darkened the holiday sales season for the New York City-based company, which is among the many U.S. retailers shutting traditional stores as consumers increasingly shift their purchasing to online. Sears, Macy's,…
A record $5.03 billion was spent online by the end of Black Friday, an increase of 16.9 percent compared to last year, according to Adobe Digital Insights, which measures 80 percent of online transactions at 100 major U.S. retailers. Adobe also reported that during the holiday season to date (Nov. 1 – Nov. 24), consumers…
Black Friday e-commerce sales have tailed $640 million as of 10:00 a.m. on Black Friday, up an impressive 18.4 percent from the prior year. Mobile shopping is hitting record highs as well. However, brick-and-mortar stores are seeing a slow start to the unofficial start to the holiday shopping season. In talking to shoppers, it has…
Despite the fact that many Black Friday sales begin tomorrow, Thanksgiving Day, more than 75 well-known retailers will be closed for the holiday. A list of all of the retailers that will be closed on Thanksgiving Day — including leaders such as Costco, Neiman Marcus, and T.J.Maxx — can be found on BestBlackFriday.com, a website…
Zappos announced last week the launch of The_ONES, a new retail experience that celebrates classic sneakers. The experience includes a new online hub (FindTheOnes.com), shoppable Instagram page (@The_ONES), and limited-time “pop-ins” in premium boutiques. The first pop-in, called BEYOND, was launched in New York City on Nov. 15 in partnership with Tarek Hassan, the owner…
