Starting in May, Best Buy plans to gradually reopen its stores to customers with appointments, CNBC reported. Shoppers will be able to schedule a time to meet with a sales associate to discuss a potential purchase of an appliance, talk through technology needs, and more. Best Buy, which has 1,000 U.S. stores, will begin by offering this…
The coronavirus pandemic has transformed the retail experience overnight. Suddenly, the standard for fulfillment is contactless delivery and curbside pickup. There’s also an overwhelming consumer demand for essential items, such as groceries, toilet paper, gloves, masks and hand sanitizer — a demand so great that not even an e-commerce behemoth like Amazon.com, which was forced…
Drugstore chains CVS and Walgreens are expanding free coronavirus testing services. CVS Health announced that starting in May, it "will offer self-swab tests to individuals meeting Centers for Disease Control and Prevention criteria." The move comes in addition to large-scale testing the company has been offering at some locations in five states since March. The new…
In the weeks since COVID-19 was declared a pandemic, shopping habits in the U.S. have rapidly and fundamentally changed, leaving the consumer packaged goods (CPG) and retail industries to adapt and rise to an unprecedented occasion. Consumers are not only altering what they’re buying, but also how they’re buying, with quarantine and social distancing guidelines…
Walmart is planning to hire an additional 50,000 associates to help deal with the sustained demand for its merchandise during the coronavirus pandemic, according to an April 17 blog post from Donna Morris, Walmart's executive vice president and chief people officer. In addition, Morris said Walmart has met its hiring goal of 150,000 employees during the crisis. In the post, Morris said…
In this current COVID-19 world, news headlines all but bludgeon us with stories of consumers hoarding merchandise and images of endless, empty shelves. Somehow, those empty shelves are connected to pictures of shoppers pushing overflowing carts. The truth is, they would be more correct to connect those empty shelves to the pictures of shoppers standing…
Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses. This daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry, particularly as they put into motion their own COVID-19 response…
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled, “Consumer Shopping Habits During the COVID-19 Crisis,” authored by David Fisch, general manager of Shopkick. Shopkick recently conducted a survey of nearly 25,000 consumers across the country to gain insights into changing…
Here are the latest stories to emerge as retailers and brands deal with the impact that the global spread of the coronavirus has had on their businesses and the communities in which they operate. Total Retail Report's daily update offers retail executives the chance to stay-up-to-date on all that's happening within the retail industry. Walmart…
The world is currently experiencing unprecedented challenges due to the impact of COVID-19. In the U.S., states and cities continue to enforce stricter policies to slow the spread of the virus, including business closures, curfews, and shelter-in-place orders. With rising uncertainty and anxiety, it has become a priority at Shopkick to understand how consumers are…
