Footwear retailer Payless has relaunched into the North American market after filing for Chapter 11 bankruptcy and shuttering over 2,000 stores in early 2019. The discount shoe chain announced in a press release that with this relaunch it's unveiling an immersive e-commerce platform as well as new brick-and-mortar retail concept stores. In the release, Payless…
Discount retailer Stein Mart has filed for bankruptcy and plans to close its nearly 300 stores. The 112-year-old company blamed its failure on changing consumer habits and the pandemic, both of which "have caused significant financial distress on our business," Stein Mart CEO Hunt Hawkins said in a release on Wednesday. Like other retailers, Stein Mart's operations were…
Amid the coronavirus pandemic, a retailer’s ability to operate safely depends on the dual effectiveness of its social distancing measures and sanitation protocols. It’s the new reality of 2020, which only intensified with the resurgence of the virus across the U.S. in July. That showcased exactly why retailers must have the right precautionary measures in…
In episode 259 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jessica Ringena, senior vice president and chief digital officer at Hy-Vee, an employee-owned grocery retailer with over 250 stores in eight states, headquartered in West Des Moines, Iowa. Listen in as Ringena discusses the challenges that the retailer has faced operating as an essential…
Amazon.com is in discussions with mall owner Simon Property Group about using some closed J.C. Penney and Sears stores in its malls for fulfillment centers, The Wall Street Journal reported on Sunday. The talks have been ongoing for months, the sources said. “For Amazon, more fulfillment centers near residential areas would speed up the crucial last mile of delivery,”…
“Respect health and safety protocol to the letter, or we’ll take our business across the street to your competitors who are following best practices.” That type of statement seems to be the new unspoken promise made by consumers across the U.S. — and it's being heard and felt by national retailers. Makes perfect sense. Retailers…
Retail started the year from a position of strength, with holiday sales exceeding $730 billion. Buy online, pick up in-store (BOPIS) was a distribution advantage for physical retailers, and direct-to-consumer (D-to-C) brands and mainstay Amazon.com were meeting their delivery promises. However, with COVID-19, this all came to a screeching halt. States shut down physical stores and…
CVS Health is focused on providing services that are in high demand as the pandemic puts health care top of mind, CNBC reported. The pharmacy chain has opened more than 1,800 drive-thru sites for COVID-19 testing, launched a new B-to-B testing program for colleges and corporations, and is preparing to administer flu shots this coming…
During our July installment of the Women in Retail and Total Retail Virtual Exchange, Rodney Hutton, chief marketing officer, Ethan Allen, participated in a discussion with Brendan Witcher, vice president, principal analyst, Forrester. The two discussed a variety of topics, including how Ethan Allen has evolved its marketing strategy during the COVID-19 pandemic, how a traditional…
Lord + Taylor, one of America's oldest department stores, has filed for bankruptcy, joining a growing list of stores slammed by the coronavirus pandemic. In addition, Tailored Brands, the parent company of Men's Wearhouse and JoS. A. Bank, also filed for bankruptcy. Lord + Taylor, which was sold to rental clothing company Le Tote last…