Veteran retail boss Terry Lundgren is stepping down as Macy’s CEO at the end of this quarter. The New York Post reports that Lundgren is trying to avoid a looming board shakeup that could tarnish his 13-year tenure at Macy's and turn the largest U.S. department store into a messy battleground. A partner at a…
Tune in to learn how to use digital experiences to capture the interest, loyalty and dollars of Generation Z and millennial consumers.
Hennes & Mauritz (H&M) announced this week it will be rolling back store openings and instead focusing on targeting local-market sales growth online and offline. While the retailer's ambitious goal of growing 10 percent to 15 percent more storefronts will be slowing down, the company will not. The fast-paced environment has helped H&M grow to…
Sportswear retailer Finish Line said last week it would sell its JackRabbit business to CriticalPoint Capital LLC, two months after announcing that it would explore strategic alternatives for the specialty running gear unit. JackRabbit, formerly known as Running Specialty Group, is a chain of 65 stores in 17 U.S. states selling running gear under brands…
In episode 75, Anthony Hoang, former chief information officer at Evereve, a contemporary retail brand that specializes in styling moms, discusses how the company is leveraging long-term evolution (LTE) Wi-Fi in its brick-and-mortar stores, and the impact that the technology is having on the shopping experience. Learn how Evereve is using technology to bridge online and…
2017 is a new chapter in the omnichannel customer experience, with tech advances reconnecting retail in ways that exceed expectations.
A recent Deloitte survey on consumer holiday shopping plans contained some interesting news for brick-and-mortar retailers. While online purchases continue to nibble away at in-person shopping margins, consumers are seeking the best of both worlds. In greater numbers, they’re visiting stores to check out products before purchasing online, or purchasing online and picking items up…
Wal-Mart has partnered with AutoNation and CarSaver to create an automotive retail platform that will begin selling cars at 25 Wal-Mart locations starting this April. The program will offer consumers a one-stop shop for buying and financing, and will be available at select stores in Houston, Dallas, Phoenix and Oklahoma City. However, not everything will be online…
Here’s some bad news for department stores: According to Green Street’s 2017 Mall Outlook, department store chains need to close about 800 locations to achieve their inflation-adjusted sales productivity level of 2006. This equates to 20 percent of all U.S. mall anchor space, according to the report. Green Street revealed that Sears and J.C. Penney…
There are approximately 85 million mothers in the United States. From baby boomers to millennials, these consumers have a tremendous amount of purchasing power, at approximately $2.45 trillion. It makes sense that many brands have already identified moms as one of their most important customer segments, but you’d be remiss to paint the mommy-shopper with broad strokes. To make…
