Artificial Intelligence (AI)

Shoptalk 2024 buzzed with innovation. One central theme emerged as the standout from the show:…

The retail industry is drowning in customer feedback. From reviews to digital surveys to in-store…

According to IBM's 2024 Consumer Study of over 20,000 consumers across 26 countries, only 9 percent…

While generative artificial intelligence (GenAI) reached peak hype and is on the radar of nearly…

Post-pandemic the retail industry was anticipating the new normal which never came. While retailers…

Change is now the norm in retail: brands are constantly tweaking their offerings to capture shoppers…

Artificial intelligence adoption is no longer a question of “if.” The debate on whether AI will…