Resource Library : Analytics
The State of Online Retail Performance
![](https://www.mytotalretail.com/thumb/?src=http://network.napco.com/total-retail/wp-content/uploads/sites/17/2017/05/The%20State%20of%20Online%20Retail%20Performance.png&w=300&h=237&a=top)
What’s the cost of a few seconds in the digital marketplace? Retail businesses today face enormous challenges in delivering fast, reliable, 24×7 omnichannel experiences users demand. And those users won’t wait around for you to get it right: 53% of mobile site visitors will leave a page that takes more than 3 seconds to load. This research project marks the inauguration of a long-term benchmark study that seeks to answer the most pressing questions about user experience and digital performance.