How to Accurately Track Your Social Media Buzz

Ten years ago, marketers had to rely primarily on customer surveys and mainstream media coverage to track the buzz created by a new product launch or campaign. Social media has turned the world into a focus group and today, social media monitoring and research tools give marketers the lens to see exactly what people are saying about companies and brands. How do you measure success if you can’t accurately track your business’s social media buzz you have created with all your effort? You need actionable data, and that means accurate data that will give you insight into what works and what doesn’t for your industry and business model.