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"2021 Top 100 Omnichannel Retailers"

A Ranking of 100 Leading Retailers' Omnichannel Proficiencies

Total Retail's highly anticipated fifth annual Top 100 Omnichannel Retailers report is here! If 2021 has taught retailers anything, it's the value in having an adaptable, successful omnichannel strategy. This report reveals the ranking of 100 leading retailers based on their omnichannel capabilities across eight key criteria.

In addition to the ranking, you'll gain competitive insights into:

• how in-store and curbside pickup of online orders has become an important fulfillment option and why it's here to stay;
• resources being invested to enable frictionless cross-channel product returns;
• ways to improve pricing consistency across channels;
• the technology systems retailers are prioritizing to boost their omnichannel operations; and
• much more!

Download this resource to measure your company's omnichannel strategy against its competition. Use the eight criteria to assess where your company thrives, where it needs improvement, and note areas with room for innovation.

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