In episode 341 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Maher, CEO and co-founder of Taylor Stitch, a men's lifestyle company crafting responsibly built staples that are made to last. Listen in as Maher discusses his inspiration for launching Taylor Stitch, the premium products the company creates, and how pandemic-driven consumer behavior shifts have impacted the business. He shares how the brand pushes inventory planning back onto its customers to accurately forecast product demand, as well as its work with MakerSights to improve demand forecasting and product feedback.
Furthermore, Maher discusses why sustainability is a core value for Taylor Stitch, the sustainability benefits of accurate product forecasting, and his concept of measuring cost per wear for quality apparel. Lastly, he shares what he's focused on for continued growth at Taylor Stitch going forward, and why he believes customer retention is the key to future success.