In episode 430 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Trina Spear, CEO and co-founder of FIGS, a direct-to-consumer, modern healthcare apparel and lifestyle brand. Listen in as Spear provides an overview of the FIGS brand (0:40), her inspiration for launching the company (1:40) and why now is the right time to open its first brick-and-mortar store (3:40).

In addition, Spear discusses how FIGS is trying to differentiate itself through the in-store experience at its first physical location (5:20), the integration of the retail store into FIGS' other customer engagement touchpoints (7:15), the plan for more brick-and-mortar stores going forward (8:50), and how customer data influences future store locations (10:05). Lastly, she touches on further growth opportunities for both FIGS and the greater healthcare apparel industry (11:40).

Trina Spear co-founded FIGS in 2013. In 2021, Spear and Heather Hasson became the first female co-founders and co-CEOs to take a company public on the NYSE. In 2022, Spear became FIGS’ sole CEO. Prior to launching FIGS, Spear was an associate with the Blackstone Group in the firm’s hedge fund group and spent four years with Citigroup's investment banking and private equity divisions. She is a member of the 2018 Class of Henry Crown Fellows at the Aspen Institute. She received her BA in Economics from Tufts University, graduating magna cum laude, and she completed her MBA at Harvard Business School.