In episode 111 of Total Retail Talks, Richard Last, chairman emeritus, board of directors, Shop.org; founding partner, Axcelora; senior director, Global Digital Retailing Research Center, University of North Texas, offers his insights into the state of the retail industry, including how legacy brick-and-mortar retailers must evolve in order to remain viable in today's digital environment, the technologies he's most bullish on as we enter the holiday shopping season and 2018, what retailers should be looking for in job candidates when building their organizations, and much more. Don't miss this engaging discussion on the state of the industry.