In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Prashant Kumar, founder and CEO of TechBlocks, a cloud engineering and digital services provider. Kumar discusses his technology background that led him to launch TechBlocks, the types of clients the company works with, and how the organization can help retailers.
In addition, Kumar shares the types of changes he's seen in retail during the COVID-19 pandemic, how retailers need to adapt to better serve customers going forward, and why integrated inventory tracking is so essential for success. Kumar discusses what traditional retailers can do to catch up to their digital-native competition, how businesses can stay agile with today's "composable commerce," and what a retailer should look for when evaluating a technology partner.