When people in the online marketing community talk about the mobile shift, they usually do so in the context of one of these three things:
- user experience, specifically, how yours will suck for smartphone users if you don't have a mobile version or don't use responsive web design (RWD);
- tasks, specifically, how your mobile users are trying to accomplish different things than your desktop crowd, and what that means for your website; and
- page load time, and what that means for your smartphone crowd (CliffsNotes version: if it's scary that desktop visitors have the patience of a lit match, just note that your mobile visitors have only a fraction of their patience).
Those are all important topics, and they're definitely worthy of the attention they're getting. However, let's not forget the other big shift mobile is affecting — online marketing for local visitors.
Tim Ash is the author of the bestselling book Landing Page Optimization, and CEO of SiteTuners. A computer scientist and cognitive scientist by education (his PhD studies were in Neural Networks and Artificial Intelligence), Tim has developed an expertise in user-centered design, persuasion and understanding online behavior, and landing page testing. In the mid-1990s he became one of the early pioneers in the discipline of website conversion rate optimization. Over the past 15 years, Tim has helped a number of major US and international brands to develop successful web-based initiatives. Companies like Google, Expedia, Kodak, eHarmony, Facebook, American Express, Canon, Nestle, Symantec, Intuit, AutoDesk and many others have benefitted from Tim's deep understanding and innovative perspective.
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