Best Practices
Steve Lett graduated from Indiana University in 1970 and immediately began his 50-year career in Direct Marketing; mainly catalogs.
Steve spent the first 25 years of his career in executive level positions at both consumer and business-to-business companies. The next 25 years have been with Lett Direct, Inc., the company Steve founded in early 1995. Lett Direct, Inc., is a catalog and internet consulting firm specializing in circulation planning, plan execution, analysis and digital marketing (Google Premier Partner).
Steve has served on the Ethics Committee of the Direct Marketing Association (DMA) and on a number of company boards, both public and private. He served on the Board of the ACMA. He has been the subject of two Harvard Business School case studies. He is the author of a book, Strategic Catalog Marketing. Steve is a past Chairman of both the Catalog Council and Business Mail Council of the DMA. He spent a few years teaching Direct Marketing at Indiana University in Bloomington, Indiana.
You can contact Steve at stevelett@lettdirect.com.
Denny Hatch is the author of six books on marketing and four novels, and is a direct marketing writer, designer and consultant. His latest book is “Write Everything Right!” Visit him at dennyhatch.com.
Marcel Caballero is business development manager for Stalco, a logistics and fulfillment company providing a gateway to the Canadian market. Since 1994 Stalco has been assisting U.S. companies with all of their Canadian logistics needs, including importation, customs clearance, Health Canada compliance, storage, inventory management, pick-and-pack fulfillment services, and shipping. Stalco works to ensure your product gets into the Canadian market in a matter of days while guaranteeing the lowest shipping rates, and without customs delays or surprise charges for duty and taxes.
Mehdi Daoudi is the CEO of Catchpoint, a provider of digital experience intelligence.
Chris Lucas is the VP of Marketing at Indianapolis, IN-based Formstack, a robust platform that helps users of all industries better engage with their customers and manage data.
Ajay Kapur is the CEO and co-founder of Moovweb, a cloud-based platform that delivers optimized mobile experiences.
The Moovweb Experience Delivery Network (XDN), Moovweb’s flagship product, is an enterprise platform-as-a-service that enables sub-second React websites. Ajay has been involved with smartphones since before the launch of the iPhone. The prior company he founded published apps downloaded by tens of millions of users. Before that, Ajay invested in startups for Goldman Sachs.
Monica Eaton is the founder and CEO of Chargebacks911 and Fi911, as well as Chief Information Officer of Global Risk Technologies. Monica has worked tirelessly to educate merchants and financial institutions about hidden threats in the rapidly changing payment fraud landscape. Leading Chargebacks911, was founded in Tampa Bay, Florida, expanding internationally also to become Europe’s first chargeback remediation specialist to tackle the chargeback fraud problem. In ten years, Chargebacks911 has successfully protected more than 10 billion online transactions and has recovered over $1 billion in chargeback fraud.
Recognizing that the impact of chargebacks goes beyond merchants, Fi911 provides unrivaled support to financial institutions with innovative back-office management technologies. Fi911’s pioneering DisputeLab™ tool streamlines chargeback management for acquirers, automating legacy processes and standardizing methods that simplify and speed the end-to-end workflow, improving the customer experience and accountability for all stakeholders.
Monica is a passionate diversity advocate committed to developing and sharing innovative solutions that empower the global fintech space. She has earned numerous awards, distinctions and special recognitions, including the Retail Systems Awards, where she received the ‘Outstanding Individual Achievement Award’ and was named ‘Global Leader of the Year’ at the Women in IT Awards.
Joe is Vice President of Product Solutions at Software Paradigms International (SPI), an award-winning provider of technology solutions, including merchandise planning applications, mobile applications, eCommerce development and hosting and integration services, to retailers for more than 20 years.
Joe is a 34-year veteran of the retail industry with hands-on experience in marketing, merchandising, inventory management and business development at multichannel retail companies including Lands’ End, LifeSketch.com, Nordstrom.com and Duluth Trading Company. At SPI, Joe uses his experience to help customers and prospects understand how to improve sales and profits through applying industry best practices in merchandise planning and inventory management systems and processes.
Dani Cushion is the chief marketing officer at Cardlytics, a fraud-free, native advertising platform.
With a focus on driving significant company growth, she has built out a best-in-class global marketing and communications team, and helped the company go public with the first tech IPO of 2018. Previously, she was SVP marketing and communications at Millennial Media, where she saw the company through its IPO and numerous acquisitions. She began her career in sports marketing at Major League Soccer, ISL, Millsport, and SiriusXM, and currently sits on the Board of Directors for not-for-profit organization Women in Technology. Dani graduated from Lehigh University with a Marketing major, and minors in Philosophy and Economics. She started every game for the women’s soccer team while there, and captained the squad her junior and senior years. Dani lives in Atlanta with her husband, three children, and a bunch of crazy pets.
Tim Ash is the author of the bestselling book Landing Page Optimization, and CEO of SiteTuners. A computer scientist and cognitive scientist by education (his PhD studies were in Neural Networks and Artificial Intelligence), Tim has developed an expertise in user-centered design, persuasion and understanding online behavior, and landing page testing. In the mid-1990s he became one of the early pioneers in the discipline of website conversion rate optimization. Over the past 15 years, Tim has helped a number of major US and international brands to develop successful web-based initiatives. Companies like Google, Expedia, Kodak, eHarmony, Facebook, American Express, Canon, Nestle, Symantec, Intuit, AutoDesk and many others have benefitted from Tim's deep understanding and innovative perspective.
Connect with Tim on Google+
John Squire is the co-founder and CEO of DynamicAction, a decision intelligence application that analyzes data dependencies across a retailer's organization and presents immediate, detailed actions to drive profitable growth across the business.
Douglas Karr is founder of the Marketing Technology Blog, and CEO of DK New Media.
Chief marketing officer for NextWorth Solutions.
Haresh Kumar has more than 15 years of experience in marketing, product, and strategy for world-class enterprise brands. He is responsible for extending Moovweb’s thought leadership and driving overall marketing and communications strategy.
Oliver Guy is the global industry director, retail at Software AG, specializing in retail digital transformation and omnichannel technology strategy.
Oliver advises retailers across the globe on their technology strategy and decisions. With more than 20 years focused in technology, Oliver has worked with major names in global retail helping them improve their business through the use of innovative technology. Prior to joining Software AG, Oliver was part of the European Management team at Oracle Retail, his team being responsible for Retail focused Solution Consulting across Europe. Oliver started his career in technology implementing Supply Chain Planning and Optimisation solutions for customers across multiple industries in both Europe and Asia Pacific with Manugistics (JDA).
Brandon Levey is the CEO and ThinkerUpper at Stitch Labs.
Robert Glazer is the founder and CEO of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor’s Employees’ Choice Awards two years in a row. He is the author of the inspirational newsletter Friday Forward, author the Wall Street Journal and USA Today bestseller, Elevate, and of the international bestselling book, Performance Partnerships. He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.
Kyle Henderick is the senior director of client services at Yes Marketing, where he is responsible for helping major clients implement new programs, processes, and data-driven strategies to create campaigns that truly drive revenue. With a passion for technology implementation and a background in database, email, web, and social media marketing, Kyle turns his real-world experience into executable tactics to help clients see an incremental lift in revenue, subscriber engagement and customer retention.
Jim Burns is the corporate sales and marketing manager at Shorr Packaging, a distributor of packaging products and equipment including boxes, tapes and adhesives, shipping supplies, and protective supplies.
Amit Sharma is the founder and CEO of Narvar, a company that helps retail brands deliver premium post-purchase experiences.
Scott Bailey is executive vice president of Target Data, which unlocks the power of customer data through highly targeted marketing campaign execution.
Peggy Hatch is a senior advisor at NAPCO Media. A direct mail copywriter, she co-founded Who’s Mailing What! with her husband Denny Hatch. Her previous position at NAPCO Media was Group President for the Target Marketing Group.
Anthony Nicalo is the VP Platform at Mobify, a mobile customer-engagement platform that facilitates all of a retailer’s real-time interactions with its mobile customers in one place. Nicalo guides and grows the platform capabilities for serving mobile marketing and extends the platform ecosystem through partnerships. Nicalo is a thought leader in digital marketing, an expert in omnichannel commerce, and a frequent presenter on the future of commerce, mobile retailing, and shopper marketing, including at Shopper Marketing Expo, iMedia Summits and Kantar Retail.
Adam Rossow is a partner and CMO at iModerate, a qualitative market research firm. Reach Rossow at arossow@imoderate.com or @adamrossow.
Tarrah Martinelli is the digital content marketing specialist for NAPCO Media, parent company of Target Marketing, and the resident expert on search, social and content marketing.
Paula Da Silva is Executive Vice President of Global Partners and Alliances at iVend Retail by CitiXsys, a global provider of integrated omnichannel solutions for retail and hospitality chains sold through a worldwide distribution network of certified partners.
Paula Da Silva has more than 25 years of experience in information technology. Since 2006, Paula has been instrumental in building iVend Retail into a global market leader in the retail industry and currently spearheads the recruitment of channel partners to expand iVend Retail’s worldwide footprint. As a thought leader she has authored multiple online articles for publications like Apparel, Retail Touchpoints, Total Retail, RIS News and Multichannel Merchant. Frequently invited to speak, she’s made appearances at Retail Now, The Australian Retailer Association and at Sage Partner Community events. Paula’s passion for retail extends to her personal life where she has made shopping an artform, visiting premier shopping destinations around the globe from Sydney to Los Angeles.
Ashley Brucker Stepien is director of product marketing and strategy for Indianapolis-based IT consulting company Appirio. Reach her via astepien@appirio.com.
Bonnie is passionate about excellent customer experience. With a background in marketing, merchandise buying and retail management, she helps companies stay relevant amid the changing digital landscape. Bonnie leads the knowledge and consulting teams at Return Path, the global leader in email deliverability. She is an active Email Experience Council committee member, featured speaker for events, and writes monthly for the Return Path blog and Total Retail.
Frederick Lamster is the Managing Director at ZRG Partners, a progressive mid-sized global executive search firm that uses a proven, data-driven approach.
As both a customer and implementer, Brian Chambers has extensive experience creating CRM, ERP and marketing automation solutions spanning more than eight years. Over the duration of his career, Brian has developed a depth of industry expertise in retail, CPG, hospitality, software and logistics. He has spent time creating and delivering on strategic programs for organizations such as Best Buy, IHG, Choice Hotels, Bacardi, Intuit, CHEP, and Coca-Cola.
As senior vice president of customer experience at CSG, a leader in innovative customer engagement, revenue management and payments solutions, Mark Smith helps businesses make ordinary customer experiences extraordinary. Smith is an industry pioneer regarding the analytics of customer behavior and orchestration of customer journeys.
Mark is a CX veteran with 20-plus years of global experience in marketing applications and analytical CRM. He founded Quadstone, the first data mining company to focus explicitly on the analytics of customer behavior, and later Kitewheel, a leading provider for customer journey orchestration and analytics.
Michele Brown is President and CEO of Choose New Jersey, Inc., a privately funded 501(c)(3) corporation charged with encouraging and nurturing economic growth throughout New Jersey with a focus on its urban centers. It is a member of the New Jersey Partnership for Action (PFA), which is led by Lt. Governor Kim Guadagno and also includes the New Jersey Business Action Center, the New Jersey Economic Development Authority and the Office of the Secretary of Higher Education.
Mohannad El-Barachi is the co-founder and CEO at SweetIQ Analytics Corp.
Jennie Gilbert is COO of Retailer Web Services, a Scottsdale, Arizona-based company whose mission is to help independent retailers realize their dreams through the promise of technology. Gilbert is a frequent speaker at durable goods retail conferences and the co-author of RE:THiNK: 11 surprising things you should do now to win retail customers in the digital age (Retailer Web Services, 2015), available on Amazon and at www.retailerwebservices.com.
Matt Moog is the CEO of PowerReviews.
Andy Shirey is the Senior Product Manager at OpenMarket.
Mike Matan is vice president of industry engagement, product and marketing for American Express’ Global Network Business.
Tara Kelly is the founder, president and CEO of SPLICE Software, which offers a cloud-based solution that specializes in using big data and artificial intelligence, through the scalability of cloud storage and secure API connections, to create messages that drive customer engagement and the desired call to action.
A serial innovator, published author and founder, president and CEO of SPLICE Software, Tara Kelly (@tktechnow) is passionate about technology’s potential to change lives for the better. She has consistently channeled that belief into developing technologies that enhance operations, enable better service delivery, and improve the customer experience. This has led to the creation of three customer experience companies and turning an innovative idea into a patented, proprietary technology (US Patent Number 9348812) that harnesses data streams to create personalized, automated messages. The technology solution was included in Gartner’s “Cool Vendors in Insurance, 2016” report and Forrester’s “IoT and Analytics Startups Can Turn Insurers into the ‘Good Guys’” brief.
Kelly – an open source activist and recognized user experience designer – served as a board member for the International Board for Voice User Interface Design, the Canadian Cloud Council, Technology Alberta and is a member of the Entrepreneurs Organization. Kelly’s expertise combined with tenacity, understanding of market trends, and strong communication skills has allowed her to create dynamic solutions and successful teams; not only in her businesses, but also as a community leader on volunteer boards including Food for the Sol, EO Water Walk, and Special Olympics Ontario. Kelly shares these experiences – and her goal of creating a healthy, humane work environment – in the recently published book, Our Journey To Corporate Sanity: Transformational Stories from the Frontiers of 21stCentury Leadership.
James M A Williams is currently the director of digital service at Ness Digital Engineering. He has led strategic and creative initiatives across industries, working with startups and established companies to make digital innovation systematic in their business. Working with designers and technologists he believes in the power of creativity to disrupt, challenge and create products and experiences that matter.
Sean Brady is President of Emarsys Americas, a provider of B-to-C marketing automation software.
As the CEO of SheerID, Inc., Jake has advanced the company to its position as the proven leader and pioneer of identity marketing, a new form of personalization to help brands connect with consumer communities like students, teachers, and the military. He spends much of his time and energy on the strategic direction, growth, and development of SheerID. When he is not concentrating on channel expansion, strategic partnerships, and product strategy, Jake is consistently pushing to achieve company milestones ahead of time and under budget.
Sandeep Uniyal is the engagement manager at Mu Sigma.
Jennifer Silverberg is the CEO of SmartCommerce, the international solution helping leading CPG brands like P&G, Unilever and Nestle own and drive their customers’ online buying experiences. SmartCommerce provides unique, brand-focused solutions that help build brand-customer connections in the rapidly changing CPG marketplace.
Nick Manzo is the global omnichannel lead at 1WorldSync.
Nick McLean is the CEO of OrderDynamics.
Christina Del Villar is the head of marketing and partnerships at Webgility Inc. She has more than 20 years of experience building and working with marketing teams at Fortune 100 companies and startups.
Gareth Dismore is the CEO of SearchSpring.
Vern Oakley is the CEO and creative director for Tribe Pictures.
A veteran filmmaker, teacher, speaker, and industry thought leader, Oakley has been helping institutions and leaders connect with and mobilize their tribes through soul expression and communication. His mission to humanize leadership is achieved by crafting great stories that appeal to and impact the people who matter most.
Through Tribe Pictures, a film production company he founded in 1986 wherein he serves as CEO and Creative Director, Vern has directed numerous short and long-form films that garnered over one hundred and fifty industry awards -- forty of which received gold or "best in show" medals. His projects have built the brands of leaders of Fortune 500 companies, nonprofit organizations, and institutions in technology, life science, pharmaceuticals, consumer products, and finance. His films have also helped launch some of the industry’s largest public offerings that have been credited with helping raise almost two billion dollars in contributions to colleges, universities, and philanthropies.
A client of Vern’s once bestowed on him the unofficial title “Business Artist.” Vern believes this captures his comfort, as he is able to translate the left-brain needs of his clients (business strategy) to the right-brain needs of the production team (storytelling and artistry), and vice versa, and will continue his passion in sharing these lessons with others.
Jett McCandless is CEO of project44, a revolutionary enterprise SaaS platform connecting every aspect of the global supply chain through on-demand visibility. McCandless has nearly two decades of experience in transportation and logistics, and has actively invested in, and advised, a number of industry start-ups from idea stages to expansion.
To learn more, visit www.p-44.com.
John Roswech is the executive VP, Brand Solutions at Criteo.
Kurt serves as the Chief Marketing Officer of Reflektion, the artificial intelligence-driven customer engagement platform for top retailers and brands worldwide. Kurt is an innovative and dynamic marketing professional with a track record of success communicating a company’s unique value proposition to potential customers, partners and market influencers through strategic and creative means.
Michael Mathias is president of Motista. Reach him at mmathias@motista.com.
Sam Novick is the Social Media Manager at Bond Street, a company focused on transforming small business lending through technology, data and design. The company offers term loans of up to $1,000,000 with interest rates starting at 6% and terms from one to three years.
Gina Daniel-Lee is the VP of Strategic Alliances at Velociti, Inc.
Jessica Thiefels is an organic content marketing consultant. She has been writing and editing for more than 10 years and spent the last six years in marketing. She stepped down from a senior marketing position to focus on growing her own startup and consulting for small businesses. She's been featured on Forbes and has written for sites such as Lifehack, Inman, Manta, StartupNation and more. When she's not working, she's enjoying sunny San Diego with her husband and friends or traveling somewhere new. Follow her on Twitter @Jlsander07 and connect on LinkedIn.
Fang Cheng is the CEO and co-founder of Linc Global, a customer care automation platform that helps brands differentiate themselves with automated services and experiences across the channels shoppers prefer. Linc Global has served over 15 percent of U.S. shoppers, creating a competitive advantage, reducing customer service costs, and turning service interactions into new engagement and revenue. Linc Global's clients include Carter’s, eBags, Stein Mart, Lamps Plus, JustFab.com, Tarte, Hugo Boss, Vineyard Vines, and P&G Shop.
With a passion and relentlessness for improving the customer experience, Fang brought together a seasoned team of technologists and product-minded people to empower brands with the ability to serve and engage shoppers and to drive profitable growth in the face of rising competition and customer expectations. With a Ph.D. in bioinformatics from NYU, Fang previously co-founded a business acquired by Amazon, and prior to that, she worked as a hedge fund manager.
Brian Elliot is partner, founder and head of innovation at Periscope® By McKinsey, a platform that combines world-class intellectual property, prescriptive analytics and cloud-based tools with expert support and training to drive revenue growth now and into the future.
Kevin, the Head of Marketing at EmailMonks — one of the fastest growing Email design and coding companies — specializes in crafting email newsletter templates, PSD to HTML email conversion and free HTML email templates. He loves gadgets, bikes, jazz, and breathes ‘email marketing’. He enjoys sharing his insights and thoughts on email marketing best practices at his blog.
David Harouche is the founder, CEO and CTO of Multimedia Plus, Inc.
Kirk Hendrickson is the CEO of Eye Faster, a leading provider of shopper research, developed his expertise in eye tracking and shopper research while leading worldwide field operations for EmSense Corporation and product management for MarketTools, Inc. Kirk holds a patent for conducting surveys on mobile phones and was twice a finalist for the EXPLOR Awards. Kirk holds an MBA from the Amos Tuck School of Business Administration, Dartmouth College, and a BS and MS in Mechanical Engineering from Stanford University.
Brian Rigney, CEO of Zmags, has over twenty years’ experience leading high performing, entrepreneurial teams in launching new businesses and bringing innovative new products to market. For more information on Zmags, please visit their website and follow the company on LinkedIn, Facebook and Twitter.
Shayne Hughes is the co-author of the newly released book "Ego Free Leadership: Ending the Unconscious Habits that Hijack Your Business" and President of Learning as Leadership.
Deborah Weinswig is the founder and CEO of Coresight Research. Between 2014 to early 2018, Deborah served as Managing Director of Fung Global Retail and Technology (FGRT), the think tank of Fung Group. Previously, she was Managing Director and Head of the Global Staples & Consumer Discretionary team at Citi Research.
Deborah was ranked the #1 analyst by Institutional Investor for 10 years in a row. She was named one of the Top 50 Retail Influencers by Vend in both 2016 and 2017, and received the Asia Retail Congress’s Retail Leadership Award in 2016. She was also recognized by LinkedIn as a top Voice in Retail in 2017 and 2018.
She serves on the board of directors for Goodwill Industries New York/New Jersey, GUESS?, Inc., Kiabi, Street Soccer USA and Xcel Brands, Inc. Deborah is on the advisory board of the World Retail Congress as well as several accelerators.
Deborah is a Certified Public Accountant and holds an MBA from the University of Chicago.
Linda Mihalick is a lecturer in the department of Merchandising and Digital Retailing at the College of Merchandising, Hospitality and Tourism at the University of North Texas. She is also the Senior Director of the Global Digital Retailing Research Center at UNT.
Stan Garber is Vice President at Scout RFP, a Workday company. As vice president, Stan sets the marketing and growth strategy. He previously was a co-founder in ONOSYS which was acquired by livingsocial in 2012. At ONOSYS, he led the business development and financial functions. Prior to this, he went to Case Western Reserve University where he studied Finance and Management. Outside of work, you can find Stan cooking, running, and traveling, plus being thankful he didn’t become an investment banker.
Chris Edmonds is a speaker, author, and executive consultant who is the founder of The Purposeful Culture Group.
Paul Herman is the VP, Product and Solutions Enablement Group at Sprinklr.
Devin Johnson is currently the Founder and CEO of FirstMile.
Rohan Ayyar is the regional marketing manager for India at SEMrush. His blog, The Marketing Mashup, covers digital marketing from the perspective of B2B, B2C, lead generation, mobile marketing, SEO, social media, content marketing, database marketing including predictive analytics, and conversion rate optimization. In addition, he'll look at emerging marketing technology and how marketers can use it. Reach Ayyar at searchrook@gmail.com.
Janine Flaccavento is senior vice president, media at Merkle, a global performance marketing agency.
Larry Alton is an independent business consultant specializing in tech, social media trends, business, and entrepreneurship. Follow him on Twitter and LinkedIn.
Tod Harrick is the VP of product, marketplace ignition, a POSSIBLE Commerce Agency.
Andrew Schydlowsky is founder and CEO of TrackStreet.
William Wickey is the head of content and media strategy at LeadGenius.
Jake Rheude is the Director of Business Development for Red Stag Fulfillment, an e-commerce fulfillment warehouse that was born out of e-commerce. He has years of experience in e-commerce and business development. In his free time, Jake enjoys reading about business and sharing his own experience with others.
Robert Gilbreath is the general manager of Auctane’s ShipStation, the trusted leader in shipping software that helps online sellers scale their businesses and deliver exceptional customer experiences. Gilbreath has been part of the team for nearly a decade but spent a larger portion of his professional life in online retail as part of what was once the new world of ecommerce. Like ShipStation, he’s based in Austin, Texas. When not getting ship done, he enjoys time outdoors with his wife and three children.
Rafael Lourenco is Executive Vice President at ClearSale, a card-not-present fraud prevention operation that helps retailers increase sales and eliminate chargebacks before they happen. The company’s proprietary technology and in-house staff of seasoned analysts provide an end-to-end outsourced fraud detection solution for online retailers to achieve industry-high approval rates while virtually eliminating false positives. Follow on twitter at @ClearSaleUS or visit http://clear.sale/.
Chemi Katz is the co-founder and CEO of Namogoo, the world's first Digital Journey Continuity platform, helping over 1,000 unstoppable brands shape their customer journeys to fit each and every shopper's needs.
With over 17 years of experience in the security, commerce and advertising spaces, Chemi is a serial entrepreneur with a track record of leading some of the tech industry’s most innovative companies. Prior to co-founding Namogoo, Chemi was General Manager of DoubleVerify Israel and co-founded Seapai and Reissod. Earlier in his career, Chemi led Production Operations at LivePerson (NASDAQ: LPSN), was Global Business Technology Manager for Aladdin and managed IT Outsourcing for Bynet.
Cheryl Sullivan is president and general manager of DemandTec by Acoustic, a company that offers lifecycle pricing solutions for retailers globally.
Kate Hogenson, Strategic Loyalty Consultant, Kobie Marketing
Manuel Alvarez is a Senior Enterprise Architect at Akamai Technologies, a globally distributed intelligent edge platform and internet security provider.
Allon Caidar is the CEO and co-founder of TVPage, the Influencer Video Commerce Platform. TVPage enables brands and influencers to sell with rich content on site, driving new traffic and sales from across social media and organic search.
Patrick Tripp is vice president of product strategy at RedPoint Global, a customer engagement technology leader.
Anna Johansson is a freelance writer with a special passion for entrepreneurial and marketing-related topics.
Data Protection Officer for Digital River
Rohit Adlahka, VP, Wipro HOLMES
Greg Alvo is the CEO of Ordergroove, a company that helps brands and omnichannel retailers practice and achieve relationship commerce, shifting consumer interactions from one-and-done transactions to ongoing, highly profitable relationships.
Brooke Patton is a research content specialist at GutCheck, a global, agile market research firm based out of Denver.
Kayla Bond, VML’s director of loyalty and customer relationship management, helps clients like Banfield Pet Hospital, Sam’s Club, and Murphy USA develop cutting-edge loyalty and CRM programs that keep customers coming back for more. A 2008 graduate of Texas Christian University, Kayla unwinds by cooking, traveling, and sharpening her skills as a maker.
Ron Jacobs is CEO of Jacobs & Clevenger.
Raj Ramanand is CEO and co-founder of Signifyd.
Dennis Nicoski is the Acting Senior Vice President of Sales and Customer Relations for the United States Postal Service.
Manish Dudharejia is the President and Co-Founder of E2M Solutions Inc, a San Diego Based Digital Agency that specializes in Website Design & Development and eCommerce SEO. With over 10 years of experience in the Technology and Digital Marketing industry, Manish is passionate about helping online businesses to take their branding to the next level.
Edward Roberts is Director of Product Marketing at Distil Networks, a cybersecurity company that specializes in bot detection and mitigation, and has over 20 years of experience in technology marketing. Previously, he led product marketing for the Counter Security team at Juniper Networks. Before that, he ran marketing for Mykonos Software, a web security company.
Christine Alemany is the CEO at Trailblaze Growth Advisors. She has a passion for helping early- to midstage companies grow and scale. Christine has more than 18 years of experience reinvigorating brands, building demand generation programs, and launching products for startups and Fortune 500 companies. In addition to her work at TBGA, she advises startups through Columbia Business School's Summer Startup program and is a teaching fellow at the NASDAQ Entrepreneurial Center.
Michele Dupré is a group vice president at Verizon Enterprise Solutions and is responsible for enterprise customers in the Retail, Hospitality & Distribution Verticals as well as customers headquartered in Canada. In this capacity she is responsible for maintaining and growing a base of more than 160 vertical enterprise customers and over 1000 customers in Canada.
In her role, Michele is charged with driving sales strategy while focusing on acquiring new customers, increasing profitable revenue growth and maintaining the global customer base. Additionally, Michele leads the development and growth of her enterprise leadership and sales team.
Michele’s organization is comprised of sales, sales operations and support personnel who drive business solutions including network and managed services, security, mobility, collaboration, professional services and outsourcing.
Previously, Michele was group vice president for enterprise customers for the Central U.S. Region. With revenue responsibility in excess of $1B and over 3000 accounts she led one of the largest areas in the U.S. In her prior role she was area vice president for enterprise customers in Illinois & Wisconsin and had revenue responsibility in excess of $500M. Before that, she was a branch vice president of Sales for Premier Accounts where she led a team of sales and service professionals responsible for some of the largest global and Fortune 100 Customers’ in Chicago and Wisconsin.
Michele started her career with the legacy company, MCI, in 1988 and has over 25 years of industry experience. Based in Chicago, Michele is also a noted contributor to media publications including Women’s Wear Daily, CNBC.com, USA Today and Forbes among others.
President, Business Applications and Technology Outsourcing Division, CGS
Paula Crerar is vice president of content marketing and programs at Evergage, which delivers real-time personalization to more than 3 billion people across the world.
Mark Bloom, Director, Product Marketing
Saoirse Hinksmon is a Digital Content Marketing Manager at SmartBear, a software company that provides testing, monitoring, and developer tools.
Michael Manlapas is U.S. vice president and general manager of MetaPack. With 20 years of experience with enterprise software focused on retail operation, his responsibilities at MetaPack include overseeing the staff and day-to-day functions of the organization in the U.S.
Jeff Epstein is the CEO and founder of Ambassador, a trusted referral software company that empowers brands to increase customers, referrals and revenue by leveraging and scaling the power of word-of-mouth. Epstein is a lifelong entrepreneur with a law degree from Chicago-Kent College of Law, Illinois Institute of Technology, and a degree in business from Michigan State University.
Scott Gifis is the president of AdRoll, an artificial intelligence-driven digital marketing and growth marketing platform.
Sara Hicks is the co-founder and CEO of Reaction Commerce, a real-time open commerce platform that allows businesses to fully control their retail businesses’ digital needs. The platform unlocks endless innovation, is built for change and grows with the retail industry.
Abhijeet Shah is the head of digital marketing for Packing Supply, a leading name in the packaging supply industry. He believes that its not only what’s on the inside that matters, but how products are packaged is just as important. Abhijeet stays updated with the latest trends and innovations in the industry and is quick to share them with his readers. He loves travelling and is often tempted to buy products that he comes across with unique packaging from all over the world, which he then adds to his ever-expanding collection of “bags and boxes”.
Jeff Cheal is the director of product strategy for personalization, campaign and analytics at Episerver. Follow him on Twitter @badiehard or email him at jeffrey.cheal@episerver.com.
Jeff Coffman is President of AVALA.
Katie Hickey is a marketing manager at Usabilla, a voice of customer (VoC) platform.
Matt Mullen is Senior Vice President and Managing Director at ProShip, Inc., a Neopost company, and a global provider of logistics software and product solutions, including enterprise-wide, multi-carrier shipping and manifesting software, automated packing solutions and intelligent parcel lockers. ProShip’s reputation for quality is backed by decades of IT and supply chain expertise. From packing to shipping to delivery, ProShip’s powerful solutions enable goods to be delivered faster, more efficiently and more cost-effectively than ever before.
Alex McPeak is a Content Marketing Specialist at Zaius, the B2C CRM that connects customer data and orchestrates your campaigns. In her role, she strives to assist marketers at every touchpoint in the customer journey and stay atop of the trends of retail and e-commerce.
Cliff Edwards is Director of Marketing & Communications at Searchmetrics.
Georgina Nelson is the CEO and founder of TruRating, a customer feedback solution. Headquartered in the U.K., TruRating has operations across Australia, Canada and the U.S. With a background in law and an eye for the consumer, Georgina saw the need for reliable, validated customer reviews that would better serve businesses, thus launching TruRating in 2014.
Zephrin Lasker is the VP of E-Commerce at Viber.
Greg Zakowicz is a veteran marketer and the Director of Content at Omnisend. With 15-plus years of experience in email, mobile, and social media marketing, he’s helped over 100 DTC companies around the world, including numerous from the Internet Retailer Top 1000, maximize sales through their email marketing programs. Zakowicz is a frequent speaker at ecommerce events, often shares his ecommerce insights across various industry media outlets, has been retained as an ecommerce expert witness for trial, and is the host of Omnisend’s Cart Insiders Podcast.
Antony Edwards is the chief operating officer at Eggplant, a customer experience optimization specialist. He is a proven product and technology leader with extensive experience in enterprise software and mobile computing.
Greg leads a team of strategic account directors and in-house leaders at Randstad US. He has a proven track record of establishing solid go-to-market strategies, setting and communicating vision and goals, and executing and delivering outstanding results in terms of growth and profitability. He is responsible for strategic commercial sales, client delivery and account management for many of Randstad's largest, most complex clients. Under Greg’s leadership, Randstad has significantly improved its strategic client delivery and fulfillment in many client staffing programs.
Kristin McGrath is the editor of BlackFriday.com, which tracks and analyzes deals during major shopping holidays, including Black Friday, Cyber Monday and Prime Day.
Anthony Chiulli is director of product marketing at 250ok, a SaaS platform bringing marketers advanced insights into email deliverability, design, sender reputation, fraud protection, and consumer engagement—the ultimate email intelligence add-on to any ESP.
With more than a decade of email experience, Anthony Chiulli embraces educating and advising email marketers on the latest trends and insights within the email industry. In his work as Director of Product Marketing at 250ok, Anthony oversees launching new products and services through participating and influencing go-to-market strategies, supporting collateral, and brand evangelism. Before joining 250ok, Anthony served in a number of leadership roles at Salesforce, including Deliverability Practice lead and Associate Principal of Deliverability Services.
Conor Ryan is the co-founder and CIO at StitcherAds. StitcherAds is a Facebook & Instagram Marketing Partner helping retailers and agencies scale full-funnel O2O marketing campaigns. Conor leads the charge on effectively executing omnichannel media campaigns for brands including Finish Line, Saks Fifth Avenue, and JOANN fabric and craft stores.
Gurjit Sandhu, Marketing Manager, Yes Marketing
Stuart Blake is vice president of sales and customer success at BlueVine, a leading provider of working capital financing to small and medium-sized businesses.
He leads a diverse team of 50+ to help businesses meet their financing needs. Before his four year tenure at BlueVine, Stu led training initiatives at OnDeck where he worked directly with a 180 person sales team.
Erich Litch is president and chief operating officer of 2Checkout, an all-in-one monetization platform for global businesses.
Danielle Levitas is the EVP of Market Insights at App Annie
Joshua Bayne is a Director at Analytic Partners. Joshua has over 9 years of analytics experience delivering strategic consulting services and customized solutions to clients across a wide range of industries, with expertise in Retail & CPG. Joshua leads a number of key analyst teams that provide strategic insight through analytics and thought leadership to several clients across the globe. Joshua is passionate about providing AP’s clients with the tools and skillsets necessary to drive meaningful business decisions. Joshua holds an MBA in Business Management from Sacred Heart University.
Adam Fridman is the author of the best-selling book, "The Science of Story" where he studies the science of employee engagement and defines what employees need to perform at their best.
Adam is also the creator of ProHabits, the positive psychology-based technology platform that inspires organizations to transform and create more engaged cultures by supporting personal growth, developing positive habits and helping to increase emotional intelligence.
Casey Gannon is global vice president of marketing at Shopgate, a mobile commerce platform.
Chris Gerbig is Co-Founder, President and COO of Pink Lily, one of the fastest-growing online retailers of women's clothing in the US.
Allison Jensen is a Marketing Coordinator for Compu-Mail.
Jordan Koene is the CEO of Searchmetrics Inc., the search and content optimization specialist and a wholly owned subsidiary of Searchmetrics GmbH.
At Searchmetrics Inc., he works with enterprise businesses to provide SEO and content strategies that maximize the value of their marketing mix, using best-in-class search technology. Jordan has presented at industry events around the world, including SMX, Pubcon, and the Digital Summit series. Prior to joining Searchmetrics, Jordan led the eBay SEO team where he developed and executed their SEO marketing programs.
Zach Morrison, CEO of Elite SEM, has more than 12 years of digital marketing experience with core expertise spanning paid search, SEO, display and social advertising, shopping, and conversion rate optimization. At Elite SEM, Zach is responsible for overseeing the entire agency from strategy and execution to day-to-day operations and oversight of all divisions, while playing a key role in business development and client advocacy. Zach regularly takes on a consultant-like role with clients, helping to sharpen their overall strategy and planning, beyond digital marketing initiatives. In addition to his work at Elite SEM, Zach provides thought leadership to many leading publications such as Forbes, Mashable, MediaPost, American Express Open Forum, PPC Hero, and SEMPRO. Zach has also been an adjunct instructor at NYU and a featured speaker at the Fashion Institute of Technology, the Grovo Expert Series, Search Engine Strategies conferences, eTail, and the Online Marketing Institute. He has served as a member of Google Remarketing & Display Council, Google Mobile Champion Team, and Kenshoo Agency Council.
As North American vice president of marketing, Ana drives VTEX brand awareness and growth by leveraging her prior 14 years of experience in B2B marketing for software technology firms spanning security, electronic medical records and e-commerce platforms. Her extensive background in B2B SaaS marketing and global business development includes implementing integrated marketing programs, demand generation, product marketing and thought leadership initiatives.
Julie Schmidt is the Chief Analytics Officer at Allant Group – a “model driven” marketing service provider that uses data to generate insights (e.g., customer likes/interests/behavior) to execute personalized campaigns that acquire, retain or win-back customers.
As CAO, her focus is on building world class solutions that drive value through closed loop marketing optimization; from planning and targeting through execution and measurement. She works with Allant’s strategic accounts, planning longitudinal multi-channel contact strategies with a test & learn approach to continual improvement. With more than 20 years in driving value through predictive analytics and data intelligence, Julie’s primary focus is ensuring Allant’s solutions drive strategic value and generate maximum returns on the client’s marketing and advertising investments.
She is an active member and President-Elect of the Chicago Chapter of the American Statistical Association. Julie can be reached at jschmidt@allantgroup.com.
Henry Gutierrez is senior email strategist at Return Path, an email deliverability expert that helps marketers drive revenue through email.
Through different roles in the industry, Henry Gutierrez has 12-plus years of email expertise combating spam, enforcing compliance, and maximizing email delivery. His current position as Senior Email Strategist for Return Path allows him to leverage his strengths in data analytics and communication. Across several verticals, Henry has helped clients digest actionable recommendations to maximize their email program’s ROI.
Collin Holmes is the Founder & CEO of Chatmeter, a solution to local search marketing.
Rob Keve is the co-founder and CEO of Flow Commerce, a global cross-border e-commerce platform that enables brands and retailers to sell their products to customers internationally by creating a localized shopping experience. For more information, visit www.flow.io/.
Katie Lundin is a Marketing and Branding Specialist at crowdspring, one of the world’s leading marketplaces for crowdsourced logo design, web design, graphic design, product design, and company naming services. She helps entrepreneurs, small businesses and agencies with branding, design, and naming, and regularly writes about entrepreneurship, small business, and design on crowdspring's award-winning small business blog.
Hanan Maayan is the co-founder and CEO of Trackonomics, an enterprise-level automation platform for performance marketers.
Kelley Marko is vice president, customer engagement and delivery at BlueTarp, a B-to-B credit management and financial services company.
Joe Schultz serves as the vice president of sales at Harbor Retail, which helps retailers and brands activate Harmonic Retail™ along the path to purchase.
In the first phase of his professional life, he spent 22 years learning and growing at Target Corp. During his tenure, he surrounded himself with inspiring mentors who taught him how to adapt quickly to the retail industry. Through his many leadership roles in stores, store operations, merchandising, and marketing, he learned to think nimbly, seek out new knowledge when approaching challenges, and be a champion for continuous improvement.
Joe has led stores with annual sales of more than $500 million and has led innovative marketing and merchandising efforts across new formats. A few years ago, Joe made the leap into the industrial design and build world and was lucky enough to connect with the innovative, multitalented team at Harbor Retail.
Michael Bull is head of digital marketing at brookscomm, a digital marketing agency.
Phil Bagdasarian is the co-founder of Packwire, an online printing and packaging service that enables businesses to create their own box design, including branded mailers, folding cartons, shipping boxes and gift boxes.
Brian Smith is the director of data partnerships and local strategy at Rio SEO, the leading local marketing platform for enterprise brands, agencies, and retailers. In this role, Smith works with community partners to expand localized product and service offerings to meet the growing digital needs of clients. Smith brings more than 16 years of digital strategy experience to Rio SEO, specializing in paid and natural search optimization, conversion and attribution modeling, web design and development, as well as research design and measuring ROI.
Ro Bhatia is chief product and strategy officer at LimeLight, an ecommerce platform built with flexible billing solutions, data analytics and industry leading anti-fraud tools. LimeLight takes the complexity out of online sales for Direct to Consumer (DTC) brands to scale and grow revenue.
Sanjeev Sularia is CEO of Intelligence Node, a retail analytics and AI price optimization company that offers the world’s largest retail product index. Prior to founding Intelligence Node, Sanjeev was the CFO for Exclusively.in, a fast-growing high-end fashion e-commerce site acquired by Snapdeal, and CFO for Shersingh.com, a private label e-commerce company acquired by Myntra. Sanjeev is a graduate of London Business School and a Forbes Technology Council member.
Dr. Greg Barnett is the Senior Vice President of Science at The Predictive Index, the leader in talent optimization, where he oversees the execution of the company’s science agenda, including talent analytics, employee assessments, employee surveys, psychometrics, machine learning, natural language processing, and talent optimization data science.
Tom Schneider is an interactive experience consultant at Harbor Retail. He has more than 25 years of experience in the development, deployment, and operational support of interactive technology experiences for retailers, corporate environments, museums, and public space projects. Before coming to Harbor, Schneider worked for 13 years at Target and 24 years at Best Buy, bridging the gap between IT and store design. Schneider has industry knowledge across a broad spectrum of technologies related to retail, consumer electronics, and their supporting infrastructures.
Schneider created technology experiences for children at Target House, a housing facility associated with St. Jude Children's Research Hospital, and consulted on the technology platforms to support interactive experiences at Robert J. Ulrich's Musical Instrument Museum in Phoenix.
Sylvain Perrier is a dynamic, articulate retail industry thought leader and highly accomplished President & Chief Executive Officer of Mercatus Technologies Inc., who is driving the success of many large retailers using pragmatic easy-to-use technology. Highly charismatic and influential with over ten years of executive-level experience in retail technology, pushing the boundaries in specialty areas such as mobile devices, web technology, in-store solutions, and Software as a Service (SaaS) architectures. Sylvain is listed as the lead inventor on more than 75 granted intellectual property patents in over 15 different legal jurisdictions for more than 10 distinct inventions.
Todd Peterson manages product marketing for the One Identity family of identity and access management (IAM) solutions. With more than 17 years of experience in security software, Todd has deep expertise developing go-to-market messages for security-, IAM- and compliance-related topics, including his authorship of numerous white papers, tech briefs and articles. s. Within One Identity and among customers, Todd is the “face of IAM” and is highly regarded for both his thought leadership and ability to make complex technical topics easy to understand for sales teams and prospective clients.
Ievgen Kustorovskyi is Head of Magento and eCommerce Development at Ciklum, a global Digital Solutions Company for Fortune 500 and fast-growing organisations alike around the world.
Ievgen is an expert developer with skills in leading developing teams. He leads formation & maintaining code quality and standards, CI/CD of software development by coaching and mentoring the team. As well, he supports the pre-sale process as a subject matter expert and solution architect for retail domain specific projects.
Guy Yalif is the CEO of AI personalization platform Intellimize, which helps brands increase revenue and conversions by testing and personalizing websites for every unique visitor.
R. J. Talyor is founder and CEO of Pattern89, an artificial intelligence-based software company that optimizes paid social media advertising campaigns. Previously, R.J. was the driver behind ExactTarget’s mobile strategy, including the launch of SMS marketing in 2002 and spearheading mobile marketing during the launch of the iPhone. His leadership was also instrumental when Salesforce acquired ExactTarget for $2.5 billion in 2013, where he became the vice president of mobile products.
Joe Partlow is chief technology officer at ReliaQuest, a cybersecurity provider which helps some of the world’s largest retailers, like Abercromie & Fitch, secure their systems.
Vijayanta Gupta is global vice president of strategy and industries at Sitecore, an integrated .NET CMS platform and e-commerce solution.
Matthew Levin is the Global Head of Marketing at Nosto, a leader in ecommerce personalization and artificial intelligence for digital commerce.
Manish Chowdhary is the founder and CEO of Cahoot, a peer-to-peer order fulfillment network where merchants collaborate to increase their sales and margins by offering profitable one-day and two-day free shipping to customers nationwide without spending a penny more than the economical ground shipping.
Manish is an innovator, thought leader, and a highly sought after speaker for all facets of e-commerce. Manish has founded multiple industry-leading companies starting from his dorm room at the University of Bridgeport, CT. Manish’s specialties include e-commerce strategy, business methods innovation, supply chain and logistics optimization, and he holds 10 U.S. patents. He has been featured in The New York Times, Internet Retailer, and many other leading publications. Manish’s mission in life is to positively impact millions of lives through technology and leave the planet in a better state than when he arrived.
Manish is a 40 Under 40 Competition Winner and holds an Honorary Doctorate, the highest honor from his alma mater, University of Bridgeport, CT.
Ross Kramer is Co-Founder and CEO of Listrak, a marketing automation platform for retailers.
Kate Pioryshkina has over eight years of experience in IT, negotiating countless development projects and an eye for bottlenecks in development that modern businesses struggle to overcome. This skill allows her to identify specific business pain points and allocate the most appropriate resources from iflexion’s talented pool of developers. "Exceeding expectations" is her professional motto.
She has the global experience necessary to understand cultural nuances of any project: locale, target audience, and goals. When it’s "go time" there’s no stone left unturned. But outside of work, she loves to travel, explore new destinations, ideas, cultures, and technologies. She’s also a film buff who enjoys a good movie.
Ashley Chiaradio is the Senior Content Strategist at Total Retail. Ashley has been creating content for more than 7 years, and provides a unique insight in covering the retail industry having worked directly for retailers in the past. She’s passionate about profiling women leadership in the space.
Tina Stewart is VP of Global Market Strategy at Thales, the worldwide leader in data protection, providing everything an organization needs to protect and manage its data, identities and intellectual property – through encryption, advanced key management, tokenization, and authentication and access management.
Jonathan Poma is president of Loop, an e-commerce application that turns the return process from a point of friction into an experience. One that encourages customers to find the right product for them rather than a refund.
Uri Arad is co-founder and VP of product and research at Identiq, the anonymous verification network.
Mike Farrell is senior director of integrated digital strategy for Sidecar, a performance marketing technology company. The company offers performance marketing excellence to retailers and brands. Sidecar’s advanced technology and proprietary data, combined with years of performance marketing expertise, help its customers unlock the full potential of today’s most powerful search, shopping, social, and marketplace channels.
As a retail marketing strategist, fluent in paid search, shopping ads, affiliates, email, display, and comparison shopping engines, Farrell stays close to the shifting retail landscape and how it’s impacting marketing strategy.
John Lincoln is CEO of Ignite Visibility, a premier full service digital marketing agency based in San Diego, CA.
Larisa Summers is the SVP of Marketing at returns technology company Optoro.
Matt Marakovitz is vice president of strategic services at The Lacek Group, a Minneapolis-based national leader in loyalty and customer engagement. The Lacek Group works with the world’s most respected brands, including Marriott, Carnival Cruise Line, U.S. Bank, Enterprise Holdings (National Car Rental, Alamo Rent a Car, Enterprise Rent-A-Car), United Airlines, Ford Motor Company, The Home Depot and Dunkin’ Brands.
Edward Coram James is an SEO professional and the Chief Executive of Go Up Ltd, an international agency dedicated to helping its clients navigate the complexities of global SEO and the technical aspects of delivering location-specific pages to targeted audiences.
JoAnn Martin is VP of Marketing at Searchspring, the search and merchandising platform that ecommerce teams rely on to skyrocket conversion rates and revenue without sacrificing the shopping experience.
Karl Van den Bergh is CMO at Gigamon, the company providing network visibility and analytics on all information-in-motion across physical, virtual and cloud environments.
Allison is an innovator in loyalty design. Joining Merkle in 2016, she leads a team of retail strategists who design and execute loyalty and promotional solutions and experiences that delight and engage customers. Prior to Merkle, Allison led the loyalty practice at Accenture Interactive and was a senior loyalty and CRM consulting leader at Epsilon.
Kunal Chopra is the CEO at etailz and Cheif Executive at TransWorld. As CEO, Kunal draws on past leadership experience at Microsoft, Amazon, Groupon, and tech-centric startups to help brands drive online growth. Kunal is also the author of several books empowering his readers to build successful businesses and careers. He has an MBA from Chicago's Booth School of Business and an MS in Computer Science from Clemson University.
Nikki Frazer-Reid is the vice president of marketing at Quotient, a CPG digital commerce marketing solutions provider. In her role, Nikki is responsible for marketing across the digital promotions, media, and analytics company to drive growth in the B2B and B2C sectors through demand generation, communications, product marketing and marketing operations. With a knack for creativity, strategy and passion for data, she has spent her whole career in the tech industry, previously holding executive roles at Triplebyte and Planview (via acquisition of Spigit).
Rob Chapman is Director of Security Architecture at Cybera, a managed network service platform provider.
As Director of Security Architecture at Cybera, Rob Chapman is responsible for the company’s overall cybersecurity architecture and PCI compliance initiatives. During his career, he has focused on areas ranging from academic and enterprise technologies to big data and audiovisual systems. Chapman has a Masters in Educational Leadership and Instructional Technology from Tennessee Technological University. He currently resides in Columbia, TN.
David Gottlieb
Chief Revenue Officer at Trax
David Gottlieb is the chief revenue officer (CRO) at Trax, a company specializing in computer vision and analytics solutions for retail. In this role, he oversees strategy, sales, marketing, business development, and customer success across North and South America. Gottlieb has more than 20 years of experience in the retail and manufacturing sectors, focusing on leveraging analytics to enhance sales, merchandising, and store operations.
Prior to joining Trax, David was the President & COO of Quri, the leading crowdsourcing company in the United States used by leading brands to collect in-store conditions data. He has also had leadership positions with Market6, Netezza, Oracle and Accenture.
David has a strong background in building and growing teams that are expert in helping the industry take advantage of new technologies to drive value for their businesses.
David is an alumnus of Johns Hopkins University where he earned a BA in Psychology.
Sydney Boncoddo is Senior Product Marketing Manager at data privacy firm Privitar.
Bobby Marhamat is the CEO of Raydiant Screen Signage, a digital signage provider that helps businesses turn their TVs into interactive signs that drive sales, improve the in-store experience, and reinforce brand messaging. Prior to joining Raydiant, Bobby served as the COO of Revel Systems where he worked on the front lines with over 25,000 brick and mortar retailers. Bobby has held leadership positions including CEO, CRO, and VP of Sales at companies such as Highfive, Limos.com, EVO2, Verizon Wireless, LookSmart, ServerPlex Networks, and Sprint/Nextel. When Bobby's not spending his time thinking about the future of brick and mortar retail, you can find him traveling, reading, or tending to his vegetable garden.
Lauren Cooley is SVP of Retail and Brand Solutions at RetailMeNot, a leading savings destination that influences purchase decisions through the power of savings.
Carla Anderson is Senior Director of Merchandising Strategy at Oracle Retail, the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together.
Scott T. Reese is a passionate leader, a “what’s next” enthusiast, and an arbiter of progress — with the detail-oriented, get-it-done attitude needed to make sure those big ideas are actually accomplished. Scott is currently serving as chief technology officer at Harbor Retail, where he helps bring Harmonic Retail™ to life with intuitive Self-Healing Technology™.
He spent the first 10 years of his career learning how to be an effective, inspiring leader in the United States Marine Corps. Then, he spent the past two decades collaborating to make a difference as an expert in corporate process and an effective consultant in the field of technology.
Joe Byrne is CTO Advisor at Cisco Observability. His primary focus is on working with customers and prospects on observability strategy and helping with digital transformations. He also works closely with Sales, Marketing, Product and Engineering on product strategy. Prior to AppDynamics, Joe held technology leadership roles at Albertsons, EllieMae and Johnson and Johnson.
Justin Kline is Co-founder of Markerly, an influencer marketing technology partner and platform working with some of the largest consumer brands in the world.
Hope Horner is CEO and founder of Lemonlight Video Production, a company that produces and distributes branded video content at scale. Hope is a three-time entrepreneur who has been featured in Inc., KABC, Extra and other publications highlighting her successes in the Silicon Beach community over the past decade.
Phil Rubin is executive vice president, strategic partnerships at Bond Brand Loyalty. He founded rDialogue which is now a Bond company. A die-hard Saints fan, Phil knows a thing or two about loyalty. Over the course of his 30-year career, he’s blended his education, experience and innovation to evolve the way businesses identify, retain and expand the value of their best customers. An impeccable leader with passion to spare, Phil also founded the loyalty practice at Loyaltyworks, and led the spin-off and formation of rDialogue. Before all that, he was Group VP and General Manager at The Lacek Group—the loyalty marketing firm that is now a part of OgilvyOne.
Through the years, some of the world’s smartest companies including Delta Air Lines, American Express, Nike, Nordstrom, Citigroup, Mandarin Oriental Hotels, Kimpton Hotels & Restaurants, Cox Communications, Macy’s, Sprint and Brooks Brothers have sought Phil’s expertise and it’s no surprise why. He’s fiercely loyal to his craft, his clients, and his teams (both rDialogue and the Saints) and he’s managed to build a team of high-caliber marketers who share his integrity and dedication.
Tara Sporrer brings over 20 years of customer operations and marketing experience in the enterprise software industry. As goMoxie’s senior vice president of marketing, she is responsible for delivering corporate communications and marketing programs that drive the company’s market presence, revenue, and overall profitability.
Prior to goMoxie, Sporrer served as director of worldwide customer operations, alliance management, and web marketing at Talisma where she developed the company’s core messaging and brand identity across all digital channels, as well as facilitating sales and strategic partnership alignment. She also previously managed customer and sales operations at eAssist Global Solutions, where she provided enterprise-wide development and support for critical sales and marketing functions; and managed key retail accounts — including Deal Time, Esprit and Estee Lauder — while serving as an account director at web marketing agencies Epidemic Marketing and Double-Click.
Wendy Gonzalez has over 20 years of experience building technology and teams, and is currently the President and Interim CEO of Samasource, the leading high-quality artificial intelligence data training company used by 25% of the Fortune 50 including Google, Microsoft, Walmart, and more. Prior to her role as Interim CEO, Wendy had spent 5 years at Samasource as COO. Prior to that, she led product and engineering at an IoT SaaS startup, held leadership positions at public companies in IT, and worked for over 10 years in management consulting.
Venkat Krishnamachari is CEO of MontyCloud and a proven technology and business leader with a passion for innovation through cloud computing. Venkat has 16 years of experience in building platform products at Microsoft, Commvault and Amazon AWS and has worked directly with Fortune 500 enterprise customers. Venkat is also a founding member of a live theater and music group that has successfully staged over 25 sold out shows to benefit various charities.
Tyson Stockton is the U.S. Vice President of the Digital Strategies Group at Searchmetrics. Over the past 10-plus years, he has driven success in SEO & Digital marketing in both in-house roles and externally with some of the top online businesses. Over the last 4+ years at Searchmetrics, Stockton has led Fortune 500 companies in utilizing search data to drive SEO and content strategies. Stockton leads the Client Success, SEO & Content Services, Account Management, and Data Services teams at Searchmetrics.
Twitter: @tyson_stockton
Thibaud Clément is CEO of Loomly, a brand success platform for marketing teams.
Mike Metz is the CEO of FATFREE, a full service digital marketing agency providing lean solutions for businesses of all sizes.
Brandon is the CEO of TreviPay. He leads with expertise in managing large, diverse global teams. His strength is discerning and focusing on the most important challenges facing an organization at a particular point in time and unifying all stakeholders behind accomplishing a set of specific goals. Brandon has a unique ability to connect across all levels of an organization, motivate staff with diverse skill sets, while ensuring a common alignment and results.
Connect with Brandon on LinkedIn.
Tara Bartley is Senior Manager, Global Industry Marketing at Akamai Technologies, a globally distributed intelligent edge platform.
With over 25 years of diverse international experience in nearly every facet of software, Priya is a proven, high-growth entrepreneurial CEO with a leadership philosophy centered on engaging clients and employees to build industry leading SaaS software platforms and delivering exceptional customer and stakeholder value to achieve sustainable competitive differentiation.
Cordes Owen is the Founder and CEO of Bake More Pies, an integrated marketing agency with digital DNA.
Adam Cohen is the General Manager at Payoneer Enterprise, a digital payments platform empowering businesses around the world to grow globally. In his previous role at Payoneer, Adam led business development and partnerships globally. He also led the development of Payoneer’s Working Capital offering, which helps businesses focus on their core competencies without worrying about cashflow. Prior to joining Payoneer, Adam worked for a strategic management consulting firm for eight years. Adam holds both a B.A. and an M.A. in Cognitive Sciences from The Hebrew University in Jerusalem.
Jean Shin is director, strategy and content at tyntec, a global communications provider with almost two decades of experience working with well-known companies.
Melissa Tatoris is vice president, retail at Zeta Global, a cloud-based marketing technology company that empowers enterprises to acquire, grow, and retain customers.
Garrett O’Hara is the Principal Technical Consultant for Mimecast, a company specializing in cloud-based email management.
Swati Sinha is a Senior Director of Product Marketing at Reltio. Prior to joining Reltio, she was Senior Director Solution Marketing for SAP Customer Experience. In both roles, she focused on helping customers embrace their digital transformation while delivering exceptional customer experiences. A seasoned enterprise professional with 20 years of varied experience in product marketing, product management, and engineering, she has worked with organizations both large and small. She is a technologist at heart and empathetic by nature, which gives her the ability to understand customer needs and tell a story about how technology can solve their business problem. She has an MBA and a master’s degree in computer applications. In her free time, she likes to connect with her community and mentor young entrepreneurs.
Donald Kasdon is the founder of T1 Payments, a premier international card payment processor.
Jenn Cringoli is an account director at ASV, an event and experiential marketing outfit based in Torrance, California. ASV is a full-service provider that specializes in creating immersive live marketing experiences for B2B and B2C brands.
Geoffrey Hineman graduated Northern Michigan University in 2001 with a Master’s Degree in Writing. Upon graduation, he began his marketing career working on the world’s largest single account at the time: Daimler-Chrysler. In that capacity he wrote many pieces for print, live event, and print consumption, as well as writing for partnerships, including the NHL, PRCA, and more.
He then became the Senior Writer at Kelly Services HQ, writing materials for 60+ service lines and overseeing collaborative communications with Nike, among others. It was at this time (2005), that he dove headfirst into the world of SEO.
Geoffrey joined the Lett Direct team in 2012 and has been helping clients navigate onsite, offsite, and technical SEO challenges, as well as working to coordinate SEO endeavors to be in line with Paid Search and Direct Marketing initiatives. When he’s not in front of a computer, you can usually find him running, writing/producing music, or feeding wood chips into the smoker.
Shawn currently leads go-to-market efforts for Zebra’s SmartSight, as Director of North American Sales. Leveraging Zebra’s over 50 years of experience building purpose-built solutions for retail, SmartSight is Zebra’s inaugural intelligent automation service offering for retail. In this role, Mr. Harris helps Zebra’s retail customers navigate the ever-changing retail landscape and truly digitize their store floors. He provides thought leadership, pragmatic insights and innovative solutions on issues pertaining to the implications of Intelligent Automation and Artificial Intelligence for business strategy, customer experience, inventory visibility and staff productivity.
Mr. Harris’ passion rests in brick-and-mortar and digital retail technology, operations and customer experiences. That has spilled over into supply chain management; he has a strong understanding of the complexity of the timebound matching of supply to demand.
He has been involved with store systems, ecommerce, and order management technologies for over 15 years and has served in various management and consulting roles with tier-one retailers, including TJX Cos, Staples, BJ’s, O’Reilly Auto Parts, and Uniqlo (Fast Retailing). Mr. Harris also founded a luxury menswear brand, which most was known for designing and manufacturing clothing for some of New England’s most regarded corporate executives and professional athletes across the country.
Mr. Harris keeps a keen eye on what’s potentially next, by staying closely involved in the Boston, New York, and Silicon Valley startup communities. He recently served as the program lead for the Startup Leadership Program and has participated in startup programs through XRC Labs, Techstars, MassChallenge and New York Fashion Tech Lab.
Before his career in retail, Mr. Harris helped to start e4eNet as the vice president of global operations. e4eNet was a cloud-based enterprise platform that handled the design for manufacturing process for printed circuit boards (PCBs), e4eNet was ultimately sold to IBM. Prior to e4Enet, Mr. Harris worked for IBM in a number of technical capacities and honorably served in the Army National Guard as an infantryman and armored personnel carrier (APC) driver for eight years. He has a deep curiosity for culture and language. He speaks conversational Japanese, and he has traveled to numerous countries in Europe, Africa, and Asia for business. Mr. Harris earned his MBA from Babson College and a bachelor's degree in management information systems from the University of Massachusetts.
Melissa Sargeant is CMO of Litmus. Litmus helps email marketers work more efficiently, catch costly errors and accelerate campaign performance.
Senior Audit Director at PRGX
Jan Bednar is the CEO and founder of ShipMonk, a technology company reimagining third-party shipping logistics. Bednar, a native of the Czech Republic, moved to America to attend Florida Atlantic University, where his entrepreneurial interests piqued enough to start BedaBox, a shipping startup that became the ShipMonk’s predecessor. Bednar lives in Deerfield Beach, Florida.
Marcel Hollerbach is the chief marketing officer for Productsup, a leading data integration company that helps businesses break through digital walls in e-commerce.
Matt Baglia is the co-founder and CEO of SlickText. In his role, he oversees the product and engineering teams and is responsible for the strategic direction of the company. With a strong background in product management and web development, his direct focus on technology and user experience has been foundational for the success of SlickText in recent years. Prior to SlickText, Matt served as the director of product for Colibri Learning where he was primarily focused on front end design and UX. He holds a Bachelors in Business from the State University of New York at Fredonia.
Gareth is a proven leader of product marketing, product management solutions, and pre-sales teams. Prior experience includes Progress Software, where he held several positions, including Director of Product Management and Principal Software Architect. He was also part of the founding team of Apama, where he was Director of Pre Sales & Principal Architect before its acquisition by Progress Software. Smith has a doctorate in computer science, focusing on collaborative user interface design, and spent over a decade in academia.
Derek O'Carroll is CEO of Brightpearl, a cloud-based ERP for retailers and wholesalers. Recognized as a leading retail expert, his mantra is to deliver on Brightpearl’s mission to automate the back office for today’s merchants.
Brightpearl is a retail operations platform for retailers and wholesalers with a clear mission to automate the back office so merchants can spend their time and money growing the business. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse management and logistics.
Stephen Cavey is the Co-Founder and Chief Evangelist at Ground Labs.
Peter Messana is the CEO of Searchspring.
Raz Peter is the chief technology officer and co-founder of Clinch.
Paula brings in-depth experience designing, developing and implementing strategic cross-channel marketing programs for both B2B and B2C. She has worked in radio and TV, moving to print & online as marketing director for Skyvision where she oversaw direct mail, e-commerce & infomercials along with launching a second catalog, Field Trips, from scratch. She continued applying her creative and marketing strategies to clients large and small to develop direct marketing programs that delivered results. Paula has driven relationships with brands around customer data, email, mail, ecommerce, online advertising and new technologies. She joined Lett Direct in 2016 to lead business development activity for print and digital across new/existing clients and partners. Paula is a past member of DMA’s Catalog Council and speaker at ACCM & DGA, is currently a Bronze sponsor of NEMOA and an ACMA member.
Hopefully soon, you’ll find Paula singing with the Milwaukee Symphony Chorus again or sipping a fine wine at a Lake Michigan harbor.
You can reach Paula at paula@lettdirect.com
Dave Otten is the CEO and Co-Founder of JW Player, a powerful & flexible video platform powered by the fastest, most-used HTML5 online video player.
May Habib is co-founder and CEO of Writer, an AI writing assistant for teams. She is an expert in natural language processing, AI-driven language generation, and the evolving ways we use language online.
May graduated with high honors from Harvard, is a member of the World Economic Forum, and is a Fellow of the Aspen Global Leadership Network.
Michael Gerard is the Chief Marketing Officer of e-Spirit and he can be reached at Gerard@e-spirit.com.
Matthew Pavich is the managing director of global strategic consulting for Revionics, an Aptos company, where he develops data-informed, industry-leading pricing strategies, processes, analytics and organizational fluency to help retailers meet the challenges of today’s increasingly dynamic and competitive landscape.
As Senior Strategist, Amy M Litt has been pivotal in the development and strengthening of FATFREE clients' brands for over six years. Her experience in highly regulated industries, such as life sciences and law, has been particularly valuable to our clients McDermott, Will & Emery, Roche Diabetes and Omnicell.
A multidisciplinary strategist and strong team leader, Amy has developed 360-degree marketing campaigns and specialized programs for a wide range of clients—from restaurant groups to Fortune 500 finance, pharma and telecom brands. Skilled in drawing insights from data, she partners with FATFREE clients to identify points of entry within consumers' online and offline habits, then leads creative, media planning and development teams to drive conversion and long-term loyalty.
Jeffrey Canouse is CEO of Madison (MDEX: US), a consumer brand development company with extensive celebrity partnership experience. The publicly traded company works with such leading icons as Catherine Zeta-Jones, identifying select consumer goods segments that are underserved and offer significant growth opportunities. Mr. Canouse brings more than 25 years of senior financial management and investment banking experience to Madison, having served as CEO of multiple publicly traded companies in the restaurant, lending, fintech, and beverage industries.
Andreas Slotosch is the chief growth officer and co-founder of Beekeeper, the collaborative productivity suite for your frontline workforce. Beekeeper’s mobile platform brings communications and tools into one place to improve agility, productivity, and safety. Prior to his work at Beekeeper, Andreas played a role in founding various companies and events. Andreas specializes in frontline worker technology and entrepreneurship within the internet industry.
Adam Brotman is the CEO of Brightloom, a customer growth platform that focuses on making personalization and convenience the new standard for all customer experiences.
Chris joined Search Laboratory in 2012 and has helped clients including VISA, glh Hotels and Citrix to grow their online traffic and revenue during that time. As CEO, Chris provides strategic leadership and direction for Search Laboratory’s operations in the UK and the US, working with clients and internal teams to deliver profitable online customer acquisition campaigns across multiple countries.
Riikka Söderlund is the Marketing Director of Smartly.io, a website that automates every step of social advertising to unlock greater performance and creativity.
Tonya Dybdahl is the Space Planning and Design Assistant Manager for National Business Furniture who designs and furnishes retail environments.
David Wilkinson is president and general manager for retail at NCR Corp., a leader in banking and commerce solutions, powering incredible experiences that make life easier.
Polly Wong is the President of Belardi Wong, a leading direct marketing agency based in San Francisco.
Heidi Orpilla is the Digital Content Specialist at Star Micronics, a leading supplier of small printers, audio components, high-precision machine tools, and precision parts, where she creates content about Star’s retail POS solutions for social media, the Star Micronics POS Blog, and more.
Star is proud to offer a wide range of solutions for retailers navigating the COVID-19 pandemic, including: the POSShield sneeze guard which is lightweight, portable, and does not require countertop mounting or drilling; tamper-proof labels to securely seal delivery, catering, and to-go food orders; CloudPRNT online ordering technology to help businesses quickly and easily leverage e-commerce; and more. To learn more, please visit the Star COVID-19 Toolbox here.
Jay Sackos is the Vice President of Dolly, a leading, on-demand delivery service trusted by retailers like Lowe's, Costco, Crate & Barrel, Big Lots!, and many more.
Tom Ertler is the SVP and Creative Director at Miller Zell.
Matthieu Blandineau is a product marketing manager at Algolia, the leading search and discovery API for website and mobile apps. In this role he focuses on marketing and strategy for Algolia's retail solutions. Matthieu is passionate about packaging advanced technologies to help retailers achiever their goals and offer their customers the best user experience.
Steve Ross is the Omnichannel Solution Pricipal at Aptos, an enterprise retail solutions provider for over 1,000 retail brands globally.
Zee Aganovic, PhD is the CEO and Founder of HiConversion, an e-commerce optimization company focused on collaboration.
Dr. Aganovic is a retail technology expert, serial entrepreneur and CEO, founder of HiConversion. Prior to HiConversion, he has served as CEO and founder of technology companies Apptimum, Eisenworld and Cylex Systems. He earned a PhD – EE Optimization Theories from Rutgers University.
Elise Stieferman is the Director of Client Strategy and Development at Coegi, an all-in-one premium marketing partner for media professionals seeking a streamlined way to leverage programmatic and social solutions. Coegi enables marketers to become digital heroes among co-workers and clients by empowering them with best-in-class strategies, technologies, and expertise through simplified partnerships. Elise holds an MBA and a master’s in communication and journalism from the University of Missouri.
James Glover is the co-founder and CEO of Coherent Path, an email marketing optimization and email personalization solutions provider.
Julio Lopez is the retail strategy vice president of Movable Ink, he has worked across multiple martech SaaS companies whose integrated solutions focused on driving digital innovation for retailers, including Cheetah Digital, RevTrax, and Eversight. Today, he leads Movable Ink’s Retail Strategy team, developing innovative, business-critical programs for some of the largest and most successful retail marketers across the globe.
Durk Stelter is CRO of Linc, the award winning customer experience automation platform working with brands such as Levi’s, Vineyard Vines, and GoPro.
Kristyn Emenecker is the Chief Product & Strategy Officer at Playvox. Her role is to define product strategy and lead the creation of products that deliver increased, differentiated value to both customers and the business. Kristyn has been a leading voice in the customer experience (CX) and contact center industry for more than 20 years and is frequent speaker on cloud contact center and customer engagement topics. She has honed that love for the customer in various senior leadership roles across SaaS product/technology, operational, consulting, sales/marketing, and corporate strategy at companies including Verint, inContact, Mercom, and TPG TeleManagement. She recently served as SVP Product Strategy for Verint, where she was responsible for product and go-to-market strategy globally for Verint’s broad portfolio of 30+ Customer Engagement solutions.
Bruce Temkin is the Head of Qualtrics XM Institute, the "world’s most comprehensive resource for Experience Management (XM) Professionals."
Irene Yang is the managing director of Nativex, an app marketing agency, dedicated to ROI and growth.
Brooke Burdge is the SVP of Marketing of Attentive, the most comprehensive text messaging solution for innovative brands. Prior to joining Attentive as part of the founding team, she was the Head of Marketing at TapCommerce, a mobile advertising company acquired by Twitter in 2014. During her time at Twitter, Brooke led B2B marketing for the Mobile Apps & Telco verticals. She has also held prior marketing roles at Movable Ink, a real-time email marketing technology, and Deloitte, the global consulting firm. Brooke has a BA from Fordham University, and resides in New Jersey with her two rescue dogs.
Jay Hinman is the vice president of marketing at Lily AI. He is a longtime B2B marketing leader with specialties in demand generation, corporate marketing and product marketing and extensive, cross-discipline team leadership experience both in small start-up and large technology companies. He’s led marketing at Opera Software, MobiTV and Neumob (acquired by Cloudflare), among others, and lives and works in San Francisco, CA.
Sean Lee is the CMO of Amify, a management, strategy, and operational partner that helps brands reach success on Amazon.
Val Greer is EVP and Chief Commercial Officer at Alliance Data Systems Corporation (NYSE: ADS), a leading provider of data-driven marketing, loyalty and payment solutions. Bread is the fintech division of Alliance Data providing advanced payments technologies that enable merchants and partners to enhance customer experiences, increase sales, and improve conversion rates through fully-integrated and seamless checkout experiences.
Nick Schwalbach is Director of Product Management at SPS Commerce, an EDI software company pioneering in retail automation for 20 years.
Dave Bruno is director of retail market insights at Aptos, a global retail solutions provider to more than 1K retail brands.
Keith Nealon is the CEO of Bazaarvoice, the leading provider of product reviews and user-generated content (UGC) solutions. He has helped accelerate growth and generate over $4.5 billion in shareholder value across multiple companies, resulting in five exits and growth in two public companies stock prices, leveraging a team-first approach and by optimizing companies' go-to-market strategies with true "21st century go-to-market techniques" across the full customer lifecycle, from initial prospect to customer advocate.
Demonstrated success as a key member of executive management teams in multiple roles including general management, sales (direct and indirect), marketing, services and engineering teams in both public (NASDAQ) and private companies (nationally and internationally), and with buy and sell-side M&A.
Dutta Satadip is the chief customer officer at ActiveCampaign. Dutta is a tech industry veteran, thought leader and keynote speaker who specializes in customer strategy, customer acquisition, customer retention, and scaling operations. At Pinterest and Google, he built organizations that engage customers to scale and profitability.
Dutta has more than 20 years of industry experience and has held various senior leadership roles in most key operating areas, including Pre-Sales, Business Operations, Product Strategy, Product Management, Product Marketing, Engineering as well as Consulting positions. He specializes in transforming organizations by identifying the right strategic levers to drive the business while minimizing risk. Dutta has operated extensively in both developed and emerging countries.
Johan Liljeros is General Manager and Senior Commerce Advisor, North America, at Avensia. Through a combination of technical and strategic business expertise, Avensia help B2C and B2B customers accelerate their growth and become even more successful in their day-to-day business through next-level digital commerce.
Megan Couch is the chief experience officer at Integrity Staffing Solutions, a full-service staffing agency that ranks in the top 2% of agencies across the country for quality service based on ClearlyRated’s “Best of Staffing” client survey.
Diane Keng is the CEO and co-founder of Breinify, an AI and predictive personalization engine that helps brands curate dynamic, meaningful experiences for their consumers at scale. Diane is on Forbes’ 30 Under 30 for enterprise technology and has been featured in The Wall Street Journal, HuffPost, TechCrunch, OZY, and Inc. Magazine. Diane ran three successful businesses before she was 18 and is a noted software innovator who frequently speaks on the intersection of AI, personal data, privacy, and the future of smarter products. Breinify works with retailers and consumer packaged goods brands to enable data science in marketing campaigns that secure 51% year-over-year online sales, 20 times the click rate, and six times the reaction rate.
Soudamini Modak, director, fraud & identity at LexisNexis Risk® Solutions, supports the company’s digital assessment strategy as a part of the Fraud & Identity market strategy team. Leading market prioritization and sales enablement for our digital risk solutions and platform, Soudamini focuses on understanding customer and market needs to drive prioritization of product roadmaps and driving key digital initiatives. Soudamini has over 10 years of experience across consulting, strategy and product development. Soudamini joined LexisNexis® Risk Solutions through the ThreatMetrix acquisition in 2018. She holds a Master of Science degree in Information Systems from Santa Clara University.
Annabel Maw is the director of communications at JotForm, a full-featured online forms platform for easy data collection and management.
Kirsten Newbold-Knipp is the CMO of FullStory, a leader in digital experience intelligence for more than 3,100 companies across the globe. Leading retailers use FullStory to understand, measure, and improve the digital experience, and respond to new and changing customer behaviors with confidence.
Kirsten has nearly 20 years of experience in technology marketing, sales leadership and product strategy from companies like HubSpot, BigCommerce and Convey Inc. She brings a full spectrum of SaaS experience with companies of all sizes and stages to her role at FullStory. Kirsten was also a Research VP at Gartner for 3+ years where she counseled Fortune 500 companies on marketing strategy and execution.
Meg Garnett Coyle is the Vice President of Communications at TVSquared.
Jason Rosenbaum is the COO of Crowd Favorite. Jason is a forward-thinking executive with strong client-facing, financial, and operational experience. His proven leadership has resulted in improved performance across companies operating both in the U.S. and internationally. With a focus on management consulting and growth strategy, his experience in restructuring small businesses, managing multi-disciplined teams, and expertise in integration activities has led to success in building companies and delivering enterprise services.
Damien Mahoney is the chief strategy officer at Nosto. He was the CEO and co-founder of Stackla, the world's smartest visual content marketing platform, which was acquired by Nosto in 2021.
Mark Kapczynski is the Chief Marketing Officer of Gooten, a globally distributed company that operates a smart supply chain for brands and retailers that are looking to utilize print on-demand manufacturing to transform the way they do business.
Eric Tejeda is the Director of Marketing for PossibleNOW. Eric drives the organization’s growth objectives by launching new products and services, promoting thought leadership, building awareness and nurturing leads. Eric believes the key to success in the post-digital age is being able to Listen, Remember and Respond to prospects and customers and has deployed a marketing technology stack to support that approach. Active in community and industry organizations, Eric recently served on the American Marketing Association Board of Directors.
Alaa Gedeon serves as the SVP of Revenue across the Email Marketing businesses under J2 Global's Moz Group. With over a decade of sales and marketing experience, Alaa is known for his strategic vision and his operational excellence. Alaa has a wealth of knowledge in running and growing a business through fundamental business principles and out-of-the-box thinking.
Marie Albiges is the managing editor for Women in Retail, Total Retail, and Women Leading Travel & Hospitality. She is responsible for content development, management and production for the group. Marie is a former journalist, a travel aficionado, a French native and fitness enthusiast who lives in Philadelphia with her partner, stepdaughter and dog.
Sean Flynn is an accomplished sales leader with more than 20 years of experience at venture-backed startups, global technology companies and in public service. As Chief Customer Officer of InStride, Sean leads the strategy and execution of InStride’s corporate partnerships and go-to-market operations.
Shelley Schmidtlin is the Director of Enterprise Marketing at CleverTap.
For an e-commerce retailer, expanding to offer new brands, vendors and products is a sign of success. Your customers are about to have even more options available to them directly through your platform.
Jason Wulfsohn is the COO at AUDIENCEX.
Laura Livers is executive vice president at SeeLevel HX. She previously served as the executive vice president, U.S. Qualitative Solutions for Schlesinger Group following the acquisition of Focus Pointe Global, where she had served as CEO. Prior to joining Focus Pointe Global in 2009, Laura served as president of mystery shopping firm Shop'n Chek Worldwide, now MarketForce.
Michael Shearer has been fortunate to work in the digital field for more than 20 years – with an expansive career in digital marketing, analytics, operations and more. He is currently the Senior Director, Digital Strategies & Innovation at Claravine. He holds advanced degrees in Information Systems and Management from Drake University and American Public University. Michael resides in Maryland with his wife and five children.
Erin Warren is the General Manager of Rakuten In Store Network, a company allowing users to get cash back any time they shop.
Sherrie Clevenger holds the title of Principal, Product Management within the Data and Advisory Solutions organization at CoreLogic. Starting in the Insurance & Spatial Solutions business unit, Sherrie was responsible for the Marshall & Swift product line. As her role expanded, she became a Market Lead for Building Cost Data for Real Estate Appraisers and Tax Assessors; as well as, Location Intelligence for Oil, Gas, Utility, and Telecom markets. In 2018, Sherrie stepped into a role as evangelist and product owner for the Smart Data Platform, CLIP, and PanoramIQ. Most recently, she is leading the charge with new market strategies, bringing into focus markets that are unrelated to CoreLogic’s traditional competencies.
RJ Frasca is Vice President of Marketing and Product of EBI Inc., a leading background screening provider. Frasca brings over 20 years of marketing and product experience with companies such as Yahoo, Microsoft, Time Warner, and Verizon.
Ravi Pratap Maddimsetty is the CTO of MobStac, and is responsible for all technology strategy, product innovation, and engineering execution. MobStac's Beaconstac platform is a phygital customer engagement solution that helps retailers and brands create mobile connections with customers to bridge physical and digital worlds. The company is headquartered in New York and Bangalore, India.
Denny McKnight is president and co-CEO of Tompkins Solutions. Tompkins Solutions, a subsidiary of Tompkins International, is a global supply chain services firm dedicated to helping clients achieve supply chain excellence and profitable growth. Founded in 1975, Tompkins has integrated its decades of experience in strategy, commerce, logistics and technology to provide unique supply chain consulting and material handling integration solutions. By combining best-in-breed services and technologies, Tompkins delivers a true end-to-end supply chain solution, enabling clients to improve the customer experience and ensure long-term success. Tompkins is headquartered in Raleigh, North Carolina and has offices throughout North America. For more information, please visit www.tompkinsinc.com.
Majaz Mohammed, Senior Director, Supply Chain, Tredence
Majaz is an experienced supply chain professional with 15+ years of experience in helping clients with solving supply chain and operations issues. He is passionate about the intersection of supply chain, analytics and AI/ML technology and is on a mission to infuse AI/ML into supply chains to modernize them and improve customer as well as employee experience while making an impact to top and bottom line. His experience spans across multiple industries - Retail, CPG, Chemicals, Agro-Chemicals, Mining, Automotive and more.
Adam is a digital media executive with more than 20 years of experience developing content strategies for the world's largest brands. Prior to founding EnTribe, Adam spent four years building the groundbreaking Community Content & Rewards program at GoPro (GoPro Awards). During his tenure at GoPro, Adam’s team licensed millions of photos and videos from the GoPro community for Super Bowl Ads, The GoPro Channel, Out Of Home and In Store marketing.
Before GoPro, Adam was licensing citizen journalism from over 50 countries for Al Gore’s Current TV (acquired for $500M). Adam has spent his career building scalable content communities for GoPro, Current TV, Tribeca Film, Starz/Encore, Jaman, Access 360 Media, and Ripe Digital. Not finding any suitable CRM solutions for creator communities, he decided to build EnTribe.
Brian Burt is CEO of CANOPY Management, a full-service marketing agency that is the force behind many of the most successful brands on Amazon.
Valerie Metzker is head of partnerships and enterprise sales at Roadie, an on-demand delivery provider with more than 200,000 drivers covering 90% of U.S. addresses. Roadie works with consumers, small businesses and corporations to provide a faster, cheaper, more scalable solution for scheduled, same-day and urgent delivery.
John Keating is the head of partners and strategic alliances at Beekeeper, which increases employee productivity and engagement with a leading communication app.
Niels Henrik Sodemann has been CEO and co-founder of Queue-it since its inception in 2010. Prior to Queue-it, he had a track record of growing software companies from a small team to 100+ employee exit. Before his entry into the IT and website performance fields, Niels was a professional yachtsman, holding several championship titles. In his spare time, Niels is still a sportsman at heart and enjoys yachting, skiing, ice hockey and running.
Stephen Rivera is the Director of Retail at Rokt.
Jason Grier leads Reputation’s customer loyalty and growth initiatives as executive vice president and chief customer officer. Jason is a former senior vice president of Global Support Operations and chief customer officer at McAfee, where he spent more than 10 years. While at McAfee, Jason built a reputation as an industry leader in customer support and operations. His teams were honored with a number of awards, including the Intel Quality Award, a prestigious honor for outstanding quality and personification of Intel’s values and the highest team honor given at Intel. His teams also won two TSIA Star Awards, two Service & Support Professionals Association Awards, and a Stevie Award for innovation in action. Before his time at McAfee Jason held executive-level positions at Sutherland Global Services and Covad Communications. Jason holds a bachelor’s degree from North Carolina State University and an MBA from Pfeiffer University.
Jim Dempsey is Director of US Business Development and Partnerships at Panasonic North America. Panasonic is a leading technology partner to businesses and governments, at the forefront of everything from electric batteries to smart cities to high-tech stadium experiences.
After completing his Master’s of Business Administration and working for several tech-startups in Product Strategy positions, Steiner joined Outbrain in 2012, launching both the Australia and New Zealand markets. He later became the Managing Director of the APAC business and oversaw expansion into several new markets in Asia.
In 2017, he became Vice President of International Revenue, leading Commercial Strategy and Revenue across all markets outside of the United States before being promoted to Vice President.
Elliott is the Director of Digital Marketing and MarTech at LiveArea. He is an experienced global commerce and multi-channel retail professional, specializing in helping B2C and B2B companies achieve measurable success by reviewing current strategies and processes, and identifying and capitalizing upon emerging digital opportunities.
Michael Ramsey is the VP of Customer Workflows at ServiceNow.
Heidi Sullivan is senior vice president of product and marketing for UpCity. Prior to that she spent 13 years in various executive roles at Cision, including as SVP, Product and Managing Director, Canada. She was named as The Hub’s Individual Influencer of the Year in 2014, one of PRWeek’s 40 Under 40 Rising Stars in 2012 and was host of the podcast Influence Pros on Convince & Convert. Heidi is a born and bred Chicagoan, mom, animal lover, and ukulele player.
Steve Warrington is the Global Vice President of E-commerce & Retail at Jellyfish.
Lise Wilson is Vice President of Retail Strategy and Strategy & Account Director at Miller Zell, Inc., a leading full-service retail experience company.
Doug Longobardi is the Executive Vice President, Sales and e-commerce expert at Asendia USA, joining the company when it acquired Globegistics. Asendia is one of the world's leaders in international e-commerce and mail, delivering parcels and documents to more than 220 destinations across the globe. Prior to devoting his expertise to Asendia USA, Doug was the Executive Vice President and Partner of Globegistics, a global e-commerce and mail solutions company he co-founded in 2011 and helped grow from nothing to $75 million in sales. Doug has over 25 years of postal, courier, and global distribution experience. He is a hard-working goal setter with a contagiously positive attitude and a passion for developing new solutions for the global e-commerce market. Doug recognizes the importance of immersing himself in the industry to gain a firm understanding of all aspects of his company’s business. This well-rounded mindset and a wealth of industry knowledge give Doug a unique perspective on what etailers need to grow their businesses globally and ultimately offer a better customer experience for shoppers.
John Nash is chief marketing and strategy officer at Redpoint Global. He has spent his career helping businesses grow revenue by applying advanced technologies, analytics, and business model innovations. In his role at Redpoint Global, John is responsible for developing new markets, launching new solutions, building brand awareness, generating pipeline growth, and advancing thought leadership.
Lou Thurmon Shonka is the VP of marketing for Harbor Retail, a design + build firm serving retailers.
Dave Lehman, president and chief operating officer at Birdeye, has amassed 25 years of software and SaaS leadership experience in marketing and sales management at companies such as Salesforce, Yext and Campaign Monitor. Lehman also serves as a board advisor for SV Academy, which aims to empower underrepresented job seekers to forge tech careers. He holds a degree in mechanical engineering from the Massachusetts Institute of Technology.
Jonathan Treiber is CEO of Revtrax, an offer management platform who works with clients such as Express and Men’s Wearhouse.
Antony Francis is an internationally recognized expert in Supply Chain and Logistics. He has a deep understanding of fulfillment operations, e-commerce (B2B & B2C), returns processing and product repair. He has an outstanding IT background leveraging cloud based and IoT technology for customer benefit.
He was also a successful business leader with proven ability to direct corporate strategy from start-ups to Fortune 500 companies and has significant experience in both full-time and interim management, restructuring and turn-around of operations and in growing start-ups. Well versed in positioning / messaging of company service offerings and in lead generation/pipeline development programs to expand revenue channels; he has a broad 6 Sigma and Lean/5S background in eliminating costs, improving production performance, and increasing revenues. Deep knowledge of DLT/Blockchain workflow processes.
He is adept at developing, nurturing and mentoring teams to drive forward with passion and conviction. An experienced board member, he has extensive international experience with deep understanding of other cultures. Bilingual English/French. U.S. Citizen.
Murali Palanisamy is chief solutions officer at AppViewX.
Vanessa Cartwright is the CEO of Astound North America, a global brand experience agency specializing in the design and execution of memorable experiences for companies.
Debbi Ingersoll is the senior director of customer success at DemandTec, a pioneering leader in retail pricing technology.
Dave Pesce is a strategic product specialist at SPS Commerce. SPS Commerce helps retail trading partners work better together. We empower data collaboration in the retail supply chain with an expert team, proven process and industry-leading technology.
Zohar Gilad is in a high tech career spanning products, marketing, and management over 25 years at IBM, Daisy, Mercury Interactive, Precise, Cloud Power, and now Fast Simon Inc. He is an entrepreneur who enjoys creating, growing, and leading products, businesses, and companies. At Mercury, he created two categories: Load Testing with LoadRunner, and APM with Business Availability Center, and then co-founded Fast Simon Inc. to bring shopping optimization for ecommerce merchants. Used by leading fast growing brands such as Steve Madden, Figs, Natural Life and thousands of others, Fast Simon offers merchandising, search, personalization, smart collections, display merchandising optimizer, and visual discovery.
Michael Jaszczyk is CEO of GK Americas and chief digital transformation officer of GK Software SE. Jaszczyk works to maintain and enhance the company’s global reputation as the supplier of one of the most innovative and complete retail software platforms and suite of services. Jaszcyzk has been a part of GK for more than 12 years, previously serving as CTO.
He draws on an extensive wealth of experience, both in software development for the retail sector and as a manager at international IT companies, including MCRL AG, Pironet AG and SA2 Retail AG. GK Software provides a future-proof foundation to support retailers’ customer engagement strategies.
Jimmy is the serving CCO of the cybersecurity software company SEON, whose technology combines social signals with digital footprint data to wean out false accounts and prevent fraudulent transactions from taking place.
Jimmy has over 13 years within the online payments and fraud space as part of fraud tech pioneers CyberSource (acquired for $2 billion by Visa), GlobalCollect (acquired by Ingenico for $1 billion) and latterly InAuth (acquired by American Express for $250 million). His passion is mixing nerdy obsession over technology and hyper-commercial growth.
Annie Lin is VP of People at Lever.
Pam Erlichman is the Chief Marketing Officer for Jebbit. With over 20 years of marketing experience, Pam is responsible for the Jebbit brand and marketing strategy. Prior to joining Jebbit, Pam was the Vice President of Marketing for Oracle Data Cloud which included creation and growth of Oracle Data Cloud’s industry firsts The Data Hotline and The Data Lab brands; providing data strategy and education to brand, media and agency partners. Pam joined Oracle Data Cloud via the Datalogix acquisition, where she created and grew the marketing function from its inception. Prior to Datalogix, Pam worked at Digitas, leading relationships with world class brands including Delta Air Lines, AT&T, FedEx, Ahold USA, Celebrity Cruise Lines and Progressive Insurance.
Data-driven transformations can deliver great value to an organization and elevate the enterprise in competitive markets where every bit of advantage counts.
I am a Vice President at Capgemini’s Insights & Data global business line, responsible for the consumer products, retail, and distribution (CPRD) market in North America. Previously, I was a lead for our AI strategy and operating models and a part of our global insights-driven enterprise leadership team.
My daily work includes helping clients use data and analytics to improve their business performance and drive innovation in their products and services. I am passionate about helping organizations unlock the potential of their data to truly become data-driven enterprises.
I have experience working for global clients in a range of sectors beyond CPRD, including energy, automotive, aerospace, government, and manufacturing. I have been an advisor to multiple organizations and have helped them focus on digital strategy and improve their ability to leverage data and accelerate innovation.
I have great interest in photography, and I love hiking. I am also fluent in Dutch, and can hold conversations in German, French, and Indonesian.
Andrew Criezis is the Senior Vice President and General Manager of NielsenIQ SMB business. He is a subject matter expert in CPG, go-to-market strategy (GTM), retail and brand analytics, global operations, and revenue generation. Andrew spent 8 years at NielsenIQ in senior leadership roles including SVP of Global Sales Operations and Sales Enablement before helping launch Byzzer as its Chief Product Officer in 2020. His long and varied experience qualifies Andrew to speak authoritatively on topics ranging from global product and integrated marketing to sales enablement to retail industry forecasting.
For more than 30 years, Andy Orrock has created and been chief operator for innovative enterprise-class payment systems for Fortune 500 retailers. As COO, Andy oversees the strategic direction, development and operation of the processing systems that OLS provides. He’s been chief architect of a number of OLS services holding a patent for a bridge service designed to maximize uptime for retailers. Prior to OLS, Andy held positions at Tosco and S2 Systems.
A Boston native, Andy and his wife have called Dallas home now for more than 30 years. He is a fan of print media and still reads 3 printed versions of newspapers every morning.
Mitchell Nikitin is on a mission to transform the shipping and delivery markets. He is the founder and CEO at Via.Delivery, the company enabling pure play and direct to consumer online merchants to compete with giants, such as Amazon, by offering Buy Online, Pick Up in Store (BOPIS) experiences. Drawing on executive leadership experience in logistics, e-commerce, retail and IT, Nikitin is leading Via.Delivery’s efforts to build the world’s largest alternative delivery network. In addition to being an advocate for logistics efficiency, he’s passionate about helping startups monetize and he serves as a mentor for Alchemist Accelerator. He’s also an ex-race car driver. Connect with him on LinkedIn.
Gavin Bradley serves as senior creative director for customer experience at Harbor Retail, which helps retailers and brands activate Harmonic Retail™ along the path to purchase. Prior to his role at Harbor, Gavin held multiple creative director roles across retail and marketing companies. He is currently based in Los Angeles.
Stephanie Reeves Millner is the Executive Vice President, Strategic CX Solutions and Partnerships at Teleperformance, a leading global group in digitally integrated business services.
Named one of 19 most important marketing executives by Business Insider. Proactive, energetic, creative and analytical marketing leader and mentor with 15-plus years of global B-to-B marketing experience. Driven by data with demonstrated abilities in leveraging analytics to optimize brand programs and campaigns. Leads by example; motivating manager and team player.
Mike Myer is the founder and CEO of Quiq. Before founding Quiq, Mike was Chief Product Officer & VP of Engineering at Dataminr, a startup that analyzes all of the world’s tweets in real-time and detects breaking information ahead of any other source. Mike has deep expertise in customer service software, having previously built the RightNow Customer Experience solution used by many of the world’s largest consumer brands to deliver exceptional interactions.
Louis Summe is the CEO of LiveVox, a leading cloud-based provider of customer service and digital engagement tools. He has served as the CEO for the past 15 years, recently helping lead the company through a SPAC merger with Crescent Acquisition Corp.
Before joining the Company, Mr. Summe most recently served as the Vice President of Business Development and Product Management for Physicians’ Online (POL), the leading online service for physicians with over 200,000 physician members. Mr. Summe was instrumental in selling POL to Mediconsult – now part of WebMD (Nasdaq: HLTH) for $200 million.
Mr. Summe holds an M.B.A. with honors from Columbia University and a B.A. in Physics from Xavier University.
Sean Reiter is the Chief Marketing Officer for PriceSpider, an advanced retail data and analytics technology company that provides insights about consumer purchasing behavior.
Coby Berman is co-founder and chief operating officer of Radar, the leading geofencing platform.
Shayne Tilley is head of marketing at 99designs by Vista, the global creative platform that makes it easy for designers and clients to work together to create designs they love. He is a wrangler of collaboration, diversity, and creativity who helps bring more opportunities to people all around the world. For more information please visit 99designs.com.
Kate Gronso is the Business Product Marketing Lead at Meta, a company focused on builds technologies that help people connect, find communities, and grow businesses.
Chad Jensen is the President of Round Room LLC, which leads and invests in companies serving the wireless industry. With 1,251 TCC and Wireless Zone stores across 40 states, Round Room is the largest Verizon Authorized Retailer in the U.S. Its portfolio of companies share a deep commitment to improving the communities they serve nationwide. Jensen has served as President of Round Room LLC since 2019 and has been recognized as CFO of the Year twice by the Indianapolis Business Journal.
Laura Brown is head of demand generation at Esendex
Angelo is a serial entrepreneur and investor in AR/VR technologies. He is the founder and CEO of Zakeke, a platform revolutionizing e-commerce through visual technologies. Zakeke serves over 8,000 customers across more than 400 sectors in over 130 countries, collaborating with major brands like Valentino, HP, Etsy, Uber Eats, Zapier and Printful. He holds a cum laude degree in Economics and Commerce from the University of Bari and a Master in Innovation Management from the Iacocca Institute at Lehigh University, USA. Angelo began his career in marketing consultancy, founding multiple companies and achieving multiple exits. He led BookingShow S.p.A. and 18months Srl to successful exits. His experience extends to leadership roles in various IT companies and as President of Innovup, supporting Italian startups and scaleups. Angelo's insights into AI's role in retail underscore his commitment to innovation and vision for Zakeke in visual commerce.
Tierney Wilson is SVP, Client Strategy and Consulting, leads strategic leadership for all client services employees and clients. In her role Wilson is also responsible for the consulting practice which accounts for the agency’s largest area of growth. Prior to her role as SVP, Wilson served January Digital as its Managing Director and Director of Digital Strategy. Before joining the agency, she helped lead e-commerce for Dutch LLC (Joie, Current/Elliott and Equipment), Tory Burch and spent time at Condé Nast.
Max Koziolek is the co-founder and CEO of Spectrm, the leading conversational marketing automation platform.
Costanza Ghelfi is a marketing technology leader with more than a decade of experience, spending the past three years devoted to founding and building the growth engine platform Agua3. Costanza spearheaded a wide variety of marketing initiatives across paid, owned, and earned media channels within the travel, education, and investment industries and focused on successful digital transformations. Now, Costanza takes pride in enabling others to do the same through a more efficient natural language generation technology known as ad-machina, which was recently acquired by the international data analytics technology agency, Making Science.
Jocelyn is Head of Marketing at Netrush. She also supports freelancers and business professionals around the world through her online consultancy "Call Me Joce" which focuses on social-selling strategies and the celebration of "self." During the height of the pandemic, Joce launched her first boutique CPG company by the name of 4PERSCENT (pronounced 4%), a naturally-based soy candle line. The line aims to remind people to save just 4% of their day to any self-care activities (less than 1 hour).
Tim Laudenbach is Digital River’s director of risk management and fraud operations, responsible for developing and deploying customized fraud strategies for client organizations as well as managing day-to-day operational volumes. Tim has an extensive background helping companies manage risk with industry-leading techniques and technology.
Chris Palmer is the founder & CEO of SupplyKick, a top Amazon seller and agency providing brands with expert strategy and solutions to win on today’s leading marketplaces.
Andy currently holds the position of Director of Marketing at Lucidworks.
Brian Kavanaugh is the Director of Global Field & Customer Marketing at Bynder.
Mark Hook is the Global Communications Director at Brightpearl, a retail-tailored digital operations platform built for omnichannel merchants.
Archie Black is CEO of SPS Commerce, where he has led the company to become a recognized leader in retail cloud services with the industry’s largest retail network.
Tom Sheahan is the CEO of Red Oxygen, a leading business SMS solutions provider that works with retail brands in the U.S. and beyond.
Charlotte Pratt leads global marketing at Hologenix, a materials science company dedicated to developing products that amplify human potential. CELLIANT®, its flagship technology, is an infrared ingredient brand that enhances textile-based products with health and wellness benefits across performance, recovery, and sleep.
Paula brings more than 20 years of experience leading digital technology and marketing teams, having held leadership roles at SouthernCarlson, Interline Brands, H&R Block, Wyndham Worldwide and Alamo Rent A Car/National Car Rental, prior to joining Newfold Digital’s senior leadership team. Drum is a digital veteran with a proven understanding of the digital revolution’s impact on consumer behavior, and she has led companies through the critical changes required to compete in today’s technology-centric world. Drum, a Florida native, holds a Master of Business Administration from the University of Florida Warrington School of Business and an undergraduate degree from University of Miami with a major in International Business and minors in Economics and Spanish.
Twitter: @pauladrum
As the founder and CEO of Deduce (www.deduce.com), Ari Jacoby is a successful serial entrepreneur and thought leader who’s on a mission to democratize access to critical fraud data after spending nearly two decades bridging the intersections of data, privacy, and security. Prior to founding Deduce, Ari led companies including Solve Media/Circulate (acquired by LiveRamp) and Voicestar (acquired by Marchex), to successful exits. He is now dedicated to protecting businesses and their consumers from identity fraud threats while simultaneously creating more secure, frictionless experiences. Ari attended Georgetown University, where he received a BA in Government & Economics. Follow Ari on LinkedIn or Twitter at @arijacoby.
As PossibleNOW's Senior Vice President of Strategy and Consulting, Jeff provides thought leadership related to the deployment and utilization of zero-party data (customer consents, preferences, and insights). He handles executive management responsibilities for pre-sales, strategic consulting, and implementation services. He helps customers identify pain points, craft solutions unique to their needs, and provides guidance across the implementation and assessment processes.
Jeff has a broad and extensive background in domestic and international business environments across myriad industries. He has held executive positions with FreebeePay, Agentek, SupportSoft, and CoreNetworks and management positions with Mosaix, Sequent Computer and IBM, helping companies drive business growth, develop high-performance sales and service organizations and implement process best practices.
Andrew Flint is a co-founder at Occupier, a transaction and portfolio management software helping commercial tenants and brokers manage their real estate footprint. Occupier’s software helps teams make smarter, more informed lease decisions by centralizing the way they work. In turn, teams ensure alignment between their real estate decisions and business successes. Andrew has a wide breadth of experience in the sales and commercial real estate spheres and is currently based in New York City.
Charlie Casey is CEO and co-founder of LoyaltyLion, a data-driven loyalty and engagement platform that powers ecommerce growth. Proven to increase retention and spend, LoyaltyLion is trusted by thousands of fast-growth ecommerce merchants worldwide. Prior to founding LoyaltyLion, Charlie joined the Foreign and Commonwealth Office as an Economics Advisor before becoming a consultant at Deloitte.
Finn Faldi is a technology investor and chief commercial officer at CommentSold, which is helping thousands of retailers scale their business and develop a loyal customer following using live selling.
Lukas Kinigadner is co-founder and CEO of Anyline, leading the company since its inception to become one of the leading mobile data capture companies in the market. Before Anyline, Lukas founded several companies, including one of the first app agencies in Austria, and brings additional experience from the banking and consultancy sectors. Besides his role as Anyline CEO, Lukas mentors young businesses and shares his expertise with other entrepreneurs starting innovative digital companies.
Isaac Gurary is the CEO of NoFraud, an e-commerce fraud prevention and checkout solution.
Rohan Sanil is CEO and Co-Founder of Deep North. He has over two decades of product, business, entrepreneurial leadership in the video analytics space. He previously founded Akiira Media Systems, Atstream Networks and Tri-Cad, where he was instrumental in product development, business development, and raising capital. Rohan holds an M.S. Degree in Management Science from the University of Dayton, Ohio, and a B.S in Mechanical Engineering from Karnataka University, India.
Jamaal Hackett-Cook is Director of Partner Success at Ideoclick. Ideoclick makes e-commerce work for your brand with cutting-edge technologies, expert ecommerce services, and visionary leadership.
A 5 year former employee of Amazon, he worked on the launch of Amazon Home Services, innovations to the Vendor Contact Support Process, and has partnered with dozens of brands to improve their marketing and supply chain strategies.
Einat has over a decade of management experience with global software solutions in complex and data-driven business environments. Einat leads Namogoo’s marketing strategy and go-to-market planning and execution, and is focused on expanding the company’s reach, customer acquisition and retention. Before joining Namogoo, Einat was CMO at Magic Software, a platform powering multi-channel user experiences for enterprises, where she served as VP of operations and General Manager UK&I.
Mark Ang is the CEO and co-founder of GoBolt, a technology company building the first sustainable and vertically integrated supply chain network. GoBolt provides a simplified, customer-centric, and planet positive approach to end-to-end logistics – from fulfillment to last-mile delivery – for products of all sizes. The company is committed to providing carbon-neutral deliveries by the end of 2024.
Steffen Schebesta is the CEO of North America and vice president of corporate development at Sendinblue.
Tom Niedbalski is the Vice President of Gift Solutions at Fiserv.
Arthur Lawida is the president of commercetools US.
Elinor Johansen is senior vice president, chief marketing officer and head of sales at Cloudli Communications. With more than a decade of experience in marketing leadership, telecommunications and SaaS, Elinor ensures businesses discover their potential with Cloudli’s future-focused solutions. She passionately advocates for how modern technology tools can help businesses better communicate with their customers — how, where and when they want — without compromising security, reliability and efficiency.
Matias Colotuzzo is the co-founder and chief executive officer of Vexels, a graphic design company focused on merch, print-on-demand, and unique designs. He is a born entrepreneur, launching his first web design company at 19. His business intelligence and interest in development propelled him to join the Uruguayan Chamber of Information Technologies (CUTI), a non-profit incubator that helps businesses and mentors entrepreneurs. He served as both a director and board member at CUTI.
Matias has overseen the considerable growth in Vexels, which started with seven teammates in 2016 to more than 100 employees today. He is constantly looking for new ways to combine technology with daily tasks while improving the web experience.
Gabe Grifoni is the founder and CEO of warehouse technology provider Rufus Labs.
Gys Kappers is the co-founder and CEO of Wyzetalk, a leading digital employee experience platform that enables communication and improves engagement for frontline and nondesk workers. Kappers helped grow Wyzetalk from a South African startup to an award-winning international enterprise platform deployed across five continents.
Julian Baring is Adform's SVP of Business Development. He is responsible for leading an international team supporting platform partners as well as important strategic partners globally. He also leads Retail Media engagements with global clients leveraging the Adform Flow platform for custom solutions. He started his career in agencies at BBDO and Saatchi & Saatchi before co-founding travel-site Weekends.com. He has more than 21 years of digital and technology industry operating experience across a variety of management roles including marketing, sales, corporate and business development, operations. Julian has previously held senior executive roles at Vodafone, Operative, Facilitate Digital and most recently Adslot. He has worked and lived across the UK, Europe, and Asia-Pacific. Julian has an MBA from Oxford University and studied his Bachelor of Arts at Brown University.
Director, Global Content Development, Global Business Marketing
Mel is a highly accomplished marketing executive, award-winning producer, and creative entrepreneur. Mel has spent 10 years at Meta Platforms, Inc., building the company’s Global Content Development department, overseeing the strategy, creative, and production of its largest business marketing channels. Specifically, Mel and her team manage Meta for Business and Instagram for Business’ digital properties, reaching over a billion customers annually with content that regularly surpasses ambitious goals. Additionally, Mel has produced films that have been featured in top film festivals around the world including Sundance, True/False, Rotterdam, and cultural institutions like the Smithsonian and MoMA.
Matthew O'Connor is the CEO and co-founder of AdQuick.com, the first platform to allow brands, agencies and individuals to complete the entire process of planning, buying, executing and measuring out-of-home (OOH) advertising campaigns anywhere in the U.S. and around the globe.
Mike Szczesny is the owner and vice president of EDCO Awards & Specialties, a dedicated supplier of employee recognition products such as crystal awards, branded merchandise, and athletic awards. Szczesny takes pride in EDCO's ability to help companies go the extra mile in expressing gratitude and appreciation to their employees. He resides in Fort Lauderdale, Florida.
Over the last 18 years, Boris has been responsible for shaping the international commerce tech industry through his unique vision and approach to strategy across product development, sales, channel & operations. Prior to Spryker, he founded two successful commerce tech companies, both respectively sold to one of Europe’s largest electronic retailers and to CGI Inc. He is a frequent keynote speaker at several prestigious events and a guest on the Innovate or Die podcast.
Nick Gurney, general manager of Jewel360, the cloud-based point-of-sale system designed for leading jewelry retailers, has a passion for creating solutions that help retailers leverage their POS to improve sales and efficiency. Gurney built his expertise in retail point-of-sale software with Rain Retail managing product development and relationships with retailers nationwide. His career is based on a degree in Technology Management with an emphasis in information systems and technology from Utah Valley University.
Shani Weinstein is the VP of Brand at Namogoo.
As an omnichannel strategist, practical innovator and leader, Sherif brings a balanced perspective on solving business problems with years of agency-based innovation, shopper marketing and retail media experience, coupled with time spent at leading retailer, CVS/pharmacy. He's built and lead scaled businesses that focus on commercial optimization, productivity and profitable outcomes.
His versatile background across numerous verticals, clients and the pioneer of several retail-based companies / tools prove there’s a solution for every kind of problem. His attention to detail and never-ceasing positive attitude allow him to keep things moving forward no matter what might pop up.
Jaime Bettencourt, Senior Vice President of North American Sales and Brand Strategy at Mood Media, is an accomplished senior-level sales and marketing leader with a proven ability to achieve double-digit revenue growth, recognized for designing world-class customer experiences for leading lifestyle and retail brands. She has a robust track record for leading teams and leveraging custom, complex in-store marketing, media, and technology solutions for Fortune 500 clients in the retail space. Throughout Jaime’s 20 years at Mood Media, she’s been in various marketing, branding and sales leadership roles and has worked with global organizations to enhance in-store experiences through targeted brand initiatives and marketing strategies supported by customer insights and analytics.
Adam Ortman is the president and founder of Kinetic319, a leading marketing and advertising agency headquartered in Denver, Colo. The agency offers full-funnel marketing campaigns, fusing cutting-edge practices and consumer psychology to help businesses transcend mediums and resonate with global audiences.
Rick has spent his career working with retailers and fashion brands to harness the power of retail software. As a result, he uniquely understands the important role technology can play in their day-to-day operations.
Prior to joining NewStore, Rick was a founding member of Infor Retail where he ran sales for the Americas. Before that, he held a variety of retail and fashion industry leadership roles at companies such as Oracle Retail, ProfitLogic (acquired by Oracle) and Accenture. Rick earned a B.A. in Business Management/Finance from Brigham Young University and received an M.B.A from Duke University’s Fuqua School of Business.
As President, Rick manages global sales, professional services, customer success, support, training and partnerships.
Zarnaz Arlia is CMO at Emplifi. A global marketing executive with a demonstrated history of driving growth and profitability in B2B marketing environments, Zarnaz is responsible for driving all marketing functions from vision and strategy to execution. Zarnaz has a strong track record of building global businesses and bringing new products to market with the ability to link business strategies to customer adoption. Prior to her current role, Zarnaz held senior marketing leadership roles at Sitecore, Adobe, Trifacta and Neustar.
Ryan Horn is the Senior Vice President of Marketing at Simpli.fi. A marketing professional with a strong strategic vision coupled with tactical execution, he is responsible for corporate branding, lead generation, public relations and training. Prior to joining Simpli.fi, Horn worked at Think Finance, a financial lending technology company, and First Choice Power, a retail electric provider. Horn holds a Masters degree in Business Administration from the University of Colorado at Colorado Springs, and a Bachelors degree in Business Management from Texas Tech University.
Asim Zaheer is the CMO at GlassBox.
Amy Gilbert is head of social at The Social Element, a global, independent social media agency that delivers strategy, content, customer service, engagement, and insights to some of the world’s biggest and most-loved brands.
Eugene Steinberg is the Head of Digital Commerce at Grid Dynamics.
Mya Achidov is a Content Lead at Namogoo, a digital journey continuity platform. Mya is an ecommerce marketing expert with an extensive background in strategizing and executing end-to-end marketing programs and campaigns that drive brand awareness and lead generation.
Nina Marten is focused on increasing transparency and realizing efficiencies wherever possible in retail and Ecommerce. As Vice President of Business Infrastructure at Scalefast, Nina seeks to enhance customer operations along the entire value chain.
Dave Jones is the CEO of Totus.
Jill Liliedahl is the Vice President, Revenue, for Inventory Planner by Sage. After six years as an entrepreneur, Jill Liliedahl now works with ecommerce businesses, helping them to be more efficient and make informed purchasing decisions that boost their bottom line.
Brian Wilson is the chief executive officer for Monetate and is driven by providing solutions for today’s and tomorrow’s digital experience. Customer value has always been at the center of Brian’s philosophy of how to build successful companies and organizations. Prior to Monetate, Brian held executive roles at Zenoss, Quest Software, and Convergys Corporation.
Brian is thrilled to be based in Austin, TX, home to a vibrant running community and with abundant activities to keep his family of 5 active and outdoors.
Annie Lyons is a principal consultant at Propeller, a nationally recognized consulting firm that helps clients bring simpler, more efficient solutions to their business challenges. Propeller consultants work alongside client teams to deliver project management, business consulting, and change management results that help them nimbly negotiate rapidly evolving business demands.
Marcus Pentzek is chief SEO consultant at Searchmetrics, the global provider of search data, software and consulting solutions. Marcus advises and assists the company’s customers in all aspects of their search engine optimization. He started off as a web developer and web designer in 2001, moved to online marketing sometime after and has been working in SEO consulting since 2008. One of his passions is international SEO including SEO in the Chinese market.
Anisa Kumar is chief customer officer of Narvar, the post-purchase customer experience pioneer whose platform empowers more than 1,200 of the world’s most admired brands to deliver transparency, build trust and grow customer lifetime value. She's a recognized leader in global operations, analytics, and strategy with over 20 years as a retail executive, most recently as SVP & MD of Levi’s US D2C business.
I am a strategic and creative digital marketing professional with over five years of experience in multiple verticals. With both in-house and agency experience I bring a holistic approach to develop and execute integrated marketing strategies. Driven by business objectives, marketplace insights, and analytics, I deliver solutions and tactics focused on SEO, content development, and social media.
Rick is responsible for leading Kadro’s strategic vision, developing the business, and directing the company’s operations.
Rick has over 35 years experience in software engineering and engineering management in the areas of software product development, professional consulting services, and information technology.
Yaron Shapira is the CEO and co-founder of 8fig. He previously worked at The Culture Trip as a co-founder and chief technology officer. Shapira attended Bar-Ilan University.
Shailu Satish is the co-founder and COO of DispatchTrack, the leading provider of right-time delivery management software.
Brian has over 30 years of experience in enterprise and start-ups. He is a leader in omnichannel commerce and digital payments technology. Brian founded Zave Networks which was acquired by Google in 2011 and became a key component of Google Wallet. Brian has held executive roles at Sprint PCS and Lucent Technologies. Brian joined QRails as CTO in 2019 and was asked to lead QRails growth strategy as CEO in 2021.
Covering trends across the retail industry, specifically e-commerce, digital marketing, and consumer insights. Key expert in industry marketing execution, digital marketing strategy and execution, as well as customer acquisition and retention.
Jason Streiff is president of Streiff Marketing. Streiff Marketing has deep roots in the Amazon seller and vendor space and helps brands succeed on Amazon Retail and Amazon Marketplace. Located in Farmington, Utah, Streiff Marketing has helped brands across the country excel in their Amazon marketing strategies on the world's largest and most competitive marketplace.
Shannon Flanagan is vice president of global strategy at Talkdesk. She has been retailing since college, both in-stores and as a buyer, merchant, consultant, sales leader, and strategist. She’s been an executive with Gap, Lands' End, and Macy's, defining and managing strategic initiatives, with expertise in omnichannel transformation. She has also worked with hyper-growth and Fortune 500 companies during her time with Accenture, Infor, and Slalom.
Pari Raccah is a senior vice president and general manager at GiftNow, a Synchrony solution. GiftNow is a gift experience management platform.
Antoine Amann is the founder and CEO of Echobox. After graduating from Cambridge, Antoine went into journalism with the Financial Times. He left the FT to develop the initial version of Echobox in 2013. Antoine is a regular speaker and panelist at conferences such as the Guardian's Changing Media Summit, the Online News Association's annual conference and the Digital Publishing Innovation Summit.
Jordan Ekers is co-founder and COO of Nudge, the top-rated communication platform for frontline employees. He’s worked with many of North America’s leading retail brands to design transformative approaches for executing the brand promise and empowering frontline teams. Jordan is a Forbes Council Member and has been a speaker and conference chair at major industry events, such as NRF’s Big Show and the Future Stores series, as well as a guest on BNN Bloomberg.
Daren Finney is Mitel’s Senior Vice President of Global Channel Sales.
Unsatisfied with the lack of holistic feminine hygiene and wellness products on the market, Deeannah Seymour co-founded pH-D® Feminine Health in 2014 with the introduction of the brand’s best-selling boric acid suppositories. Having spent two decades in the pharmaceutical industry, she wanted a better alternative for women- and it had to be backed by research. She examined dozens of clinical studies on the use of boric acid vaginal suppositories to help with feminine care and decided to make them available to the millions of women like herself who needed them.
Deeannah partnered with Mark Faulkner of Vireo, Inc., a manufacturer of holistic products for people and pets. Vireo began making and distributing pH-D Feminine Health Boric Acid Suppositories, and it was an instant success becoming the top-selling product in its category on Amazon.
Today, pH-D has successfully helped millions of women while becoming one of the best-selling feminine hygiene brands. An independently held, woman-owned and women-run business, pH-D Feminine Health’s suppositories have been so successful that one bottle is sold every 30 seconds. The brand is available nationwide at over 37,000 retail locations including Walmart, Walgreens, Target, CVS, Kroger, Meijer, Dollar General, and more.
A seasoned marketing executive and consultant, Calla Murphy joined Belardi Wong most recently from home furnishings retailer Blu Dot, where she managed and executed marketing across email, digital marketing, social media, PR, and content creation.
Holly Aresty is Deputy Chief Commercial Officer at Rokt, where she leads and executes the strategy for the company’s global go-to-market teams.
Sarah Chadwick is the Chief of Retail Sales at Jelmar, LLC, a respected leader in the household cleaning products industry. Chadwick leads all retail sales efforts on behalf of Jelmar, including developing and executing new sales strategies and managing business activities and goals. Chadwick has over twenty years of success and experience in the CPG industry. Over the years she has held multiple positions in Brand Marketing, Customer Marketing and Sales Account Leadership and has a proven track record of delivering sales and sharing growth.
Chuck Rubin, an omnichannel retail CEO, has created award-winning, customer-centric cultures inspiring organizations to collaborate, ideate and execute strategic plans achieving Fortune 500 recognition and precedent-setting growth as Chairman and CEO at The Michaels Companies, CEO and President at Ulta Beauty, a Partner at Accenture and more. He is currently on the Advisory Board at InStride, a public-benefit company leading the movement to advance social and business impact through strategic workforce education. Rubin earned his bachelor’s of art degree from Brandeis University.
Dan Levy currently serves as Head of Advertising Sales, US at Digital Turbine, leading the US app media division that brings global brands on-device. Dan has been working in the media & adtech industry for 18 years and has held leadership roles for Dstillery, DoubleVerify and Convertr. He graduated from Syracuse University’s Whitman School of Management with a degree in Marketing and Supply Chain Management.
Berenice Giannini is the Founder and President of eTailPet, the all-in-one retail platform for independent pet retailers. With 15 years in the pet industry, she is passionate about empowering retailers to grow their businesses with easy-to-use digital software solutions that meet the expectations of today’s consumers.
Prior to eTailPet, Bere founded pet store chain Protein for Pets, which she grew to 14 locations across Southern California and was previously Chief Operations Officer at Dogswell. Bere is a graduate of the American University of Paris, earned her MBA from the University of Southern California, and is also a Chartered Financial Analyst.
She currently resides in Los Angeles with her husband, five children and three dogs.
Shubhankit Verma is the senior manager of supply chain practice at Tredence.
With over a decade of local search experience, Damian Rollison, SOCi's Director of Market Insights, has focused his career on discovering innovative ways to help businesses large and small get noticed online. Damian's columns appear frequently at Street Fight, Search Engine Land, and other publications, and he is a frequent speaker at industry conferences such as Localogy, Brand Innovators, State of Search, SMX, and more.
Rob Daniel is the head of product management for Intuit QuickBooks financial products. He leads teams responsible for expanding the innovative money offerings and cash flow management tools available to small businesses through QuickBooks, including QuickBooks Checking, Money by QuickBooks, and QuickBooks Capital. Prior to joining QuickBooks, Rob was the Head of Financial Products at Uber.
Anita Raj is a seasoned technology thought leader and product marketing expert for building impactful go-to-market strategies for targeted markets such as Europe, the U.K., and the U.S. She is the vice president of product marketing at ThroughPut Inc., responsible for the vision, strategy, and execution of go-to-market and product marketing initiatives, including value proposition, product launches, customer marketing, and product life cycle marketing.
Loubna Bibrine is the HR Business Partner for retail digital-solutions provider SES-imagotag North America where she leads the growth, support and development of the tech company’s North American workplace and culture. Loubna has been with the retail tech company for nearly 10 years helping it grow from its early growth phase in France to its current North America offices. In her tenure, Loubna has seen first-hand what employees of both corporate and hourly retail workplaces need from employers and has been a part of initiatives that aim to improve diversity and inclusion in the workplace to support them. Loubna continues to find ways to improve employee engagement and retention while continuing to support the mission of SES-imagotag of helping retailers turn their physical stores into digital assets.
Anaita Sarkar is the co-founder of Hero Packaging. Hero Packaging was Australia’s first Australian owned and certified retail compostable company and have just celebrated their three year anniversary.
Growing up in a family that owned a small business, Anaita began her working career behind the reception desk and she therefore fully understands the challenges small businesses face on a daily basis. After studying a Bachelor of Commerce, specializing in Accounting, Anaita soon realized the accounting industry wasn’t for her and moved into media. Within her first year she was promoted twice and began presenting at meetings whilst a junior, which at the time was not standard practice. In 2013 Anaita began guest lecturing marketing subjects at Macquarie University and whilst pregnant with her second child, Anaita started her first e-commerce business. Anaita is also author of the digital marketing book, “Sell Anything Online."
Prior to working for Language I/O, Chief Customer Officer Viviana Bertinetto spent ten years working in the language industry for various language service providers managing projects and vendors. Throughout her experiences, Viviana has worked closely with her customers to automate their processes and fully support their localization efforts. Viviana is passionate about working for a woman-owned company and places high importance on women being successful in the tech industry. She was born and raised in Italy and has a Master’s in Foreign Languages and Translation from the University of Turin. Viviana also speaks Spanish and Italian.
Derick Jaros is the head of industry, commerce at Yext.
Brad Cook is a partner at Wipfli LLP with vast experience in tax planning, tax compliance, and transition planning for family businesses and is focused on serving clients in the agriculture industry. He also serves as leader of the firm’s agriculture industry practice. As the industry leader, Brad oversees the practice and is responsible for overall financial results, strategic direction, and development of services within the practice, as well as partner and associate development.
Daasity CEO and Co-Founder Dan LeBlanc is an analytics, customer experience, and business technology expert who is passionate about helping consumer brands achieve their goals through more informed insights. Before founding Daasity, he held senior executive roles with companies such as Provide Commerce, Encore Capital Group, and Groundswell Equity. In his spare time, you can find Dan outdoors enjoying the San Diego weather or visiting one of the city's many great craft breweries
As Vice President of Business Operations, Jamie Saucedo is responsible for PFS' global portfolio of 70 brands. Throughout her 10+ years at PFS she has served in various roles across the organization, giving her a wealth of industry knowledge across verticals. Jamie applies her expertise to guide our clients to successful eCommerce operations.
Tyler Haskins is the EVP of Marketing at ebbo, an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. He brings over 20 years of experience in digital marketing and product development, including past work with American Express, Bank of America and Wells Fargo. He has extensive knowledge of the loyalty and customer engagement space, having strategized on loyalty products for major consumer brands.
Daniel Viniegra is the chief commercial and partnerships officer at Go Global Ecommerce and one of the longest-standing members of Tech Barcelona, a leader in Barcelona's ever-evolving digital and technological ecosystem. Multilingual and vehemently dedicated to making e-commerce both accessible and digestible for businesses big and small, he has helped multinational retailers such as Decathlon, Smeg, and Carrefour develop, implement, and maintain effective digital and cross-border strategies. His motivation is unwavering, he is committed to the digital revolution, and he is excited about further supporting businesses in their plights for global expansion.
Matt Moorut is a Director Analyst in the Gartner Marketing practice, covering a variety of retail and digital marketing topics.
Hannah Bravo is the chief operating officer at Loop with an extensive background focused entirely on serving retail clients with physical and digital presences alike. Hannah has led customer success teams for 10-plus years, and brings valuable insight to Loop. Hannah believes that transparency, trust, and mutual value are the key ingredients to long-lasting merchant relationships, and she knows that without Loop’s merchants, there is no Loop.
Sharat Potharaju is the Co-founder and CEO of Beaconstac, responsible for crafting the overall strategy and execution. Sharat is dedicated to achieving Beaconstac’s vision to enable digital connection with every physical object and place on the planet. Prior to his entrepreneurial career, Sharat spent a few years working in investment banking at Merrill Lynch in New York. Sharat holds a Master’s in Engineering Management from Duke University and a Bachelor’s degree in engineering from the Indian Institute of Technology (IIT) Madras.
Chuck Fuller is a director of product management at Arity where he leads the development of unique insights and experiences for mobile application publishers. Over the past 15 years, Chuck has built mobile, analytics, and advertising solutions for both consumer and enterprise solutions. Most recently, he drove innovation for Snap, Inc. and Foursquare, and he’s also led product management at Microsoft, Tune, and Marchex. Chuck holds a BA from the University of North Carolina at Chapel Hill and an MBA from the University of Michigan.
Molly McFarland, co-founder and Chief Revenue Officer of Ann Arbor's AdAdapted, offers a unique perspective being a woman in the tech startup world. A native of Maine and graduate of Tulane, Molly began her career as a marketing professional and has since grown into an impressive, innovative and charismatic founder of a fast-growing advertising platform. Molly brings expertise in the mobile advertising environment, add-to-list solutions and extensive knowledge on how to reach consumers in an ever-changing ad space.
Emily Cawse is a digital customer experience consultant, working with enterprises in marketing and digital analytics.
As a customer success manager, I help my clients to get the most out of their technology stack by providing data-driven insights and recommendations for their digital strategy and operational efficiency.
I started out managing campaigns across a range of digital and direct marketing channels - email, mobile, direct mail, and more. Analysing the results of those campaigns led me to the joys of data! I have since specialised in platforms that improve digital customer experience, from behavioural analytics to journey continuity.
I've worked with clients of all shapes and sizes, from financial services (including the “Big Four") to not-for-profit charities, and enterprises across travel, retail and telecoms.
Andrew Sandoval is the vice president of biddable media at Croud. He will be tasked with leading search, social and programmatic across the Americas as Croud reaches a pivotal time of expansion. Sandoval brings with him over 12 years of experience in digital media. He cut his teeth in digital at Performics, rising through the ranks while working on large search and social accounts, including Nestlé and American Express. Most recently in his role at Media Kitchen as Director, Biddable Media, he helped evolve the paid search practice into a cross-channel biddable team while growing the agency significantly.
A technology pioneer and digital visionary, Catherine is a seasoned entrepreneur who has founded and scaled several businesses over the last 20 years.
Her entrepreneurial career kicked off while in school at Georgia State University, where she started a house sitting and dog walking business. To her surprise, Coca-Cola found her business and invited her to bid on an RFP to manage their employee discount program. She won the business, left school, built her first website and started calling on other companies. Under Catherine’s leadership, the business successfully grew to serve more than 1 million employees at 150+ companies.
Sparkfly evolved after Catherine began investigating options for tracking digital benefits against employee usage. Unable to find suitable technology to do so, she saw the gap in the market and acquired a company for the technology that would become the foundation of the current Sparkfly (spinning off the original company as Sparkfly Perks).
Catherine and her team were one of the first to develop connectivity between media and the point of sale and invented two issued patents related to tracking mobile media and store loyalty. She believes that mobile offers can be the unifying force between mobile media and the point of sale, and was named one of Mobile Marketer’s Mobile Women to Watch.
Leveraging this new groundbreaking technology, Sparkfly continues to grow and develop innovative technology to solve real business problems and create real results for its clients.
Catherine also served as the chair of the marketing committee on the Woodruff Arts Center board of directors, and is currently a member of the Board of Visitors at The University of Georgia.
She enjoys spending time with her husband Matt and their 12-year-old daughter at their home in Atlanta, GA.
Anna Stella is a two-time national award-winning marketing expert, academic researcher, and CEO of the global marketing outsourcing agency BBSA, Anna has 20+ years of experience within the B2B, B2C, and non-profit industries. Clients include Volkswagen AG, the Government, NewsCorp, the European Union, RICS, and Rational AG, just to name a few. She is one of the few global experts in marketing outsourcing her key achievements include winning the 2014 Institute of Directors Henley Competition and the 2012 RICS Social Media Marketing Award.
Greg Walthour is co-CEO of Intero Digital, a 350-person digital marketing agency and Colorado Springs SEO Company that offers comprehensive, results-driven marketing solutions. Greg has more than 20 years of experience directing paid media strategies, optimizing SEO, and building solutions-oriented content and PR. He leads a team of experts in web design and development, Amazon marketing, social media, video, and graphic design, and Greg has helped companies of all sizes succeed in the digital age.
I love to develop creative solutions to business challenges and help make complex technology or concepts easier for others to understand. My career hasn’t always followed an obvious path, but I’ve gained valuable experience working at small marketing companies, a non-profit organization, financial services companies, and small and large software enterprises. In my current role at Verint Systems, I frequently engage industry analysts, develop thought leadership content, help launch new products and grow existing markets.
Talking with customers and connecting with other professionals helps me to continuously learn and see from a different perspective. I can lead the creation of a strategic vision or message, while also paying attention to the details required for excellent execution. Although I’ve worked directly in financial services, ecommerce/digital platforms, and payments, I have an affinity for technology which has also enabled me to quickly build proficiency in contact center and workforce optimization solutions, desktop and process analytics, robotic process automation, customer analytics and more.
Bob Marsh is a keynote speaker on sales and leadership and chief revenue officer of Bluewater, a design-forward technology company that helps craft moments that connect and inspire. Specializing in retail technology, displays and fixtures, as well as AV integration and event tech services, Bluewater works with top brands including Bridgestone, Rocket Mortgage, and Forbes.
Vice President of Client Success and Marketing for digital agency Whereoware, Randi Mohr ensures clients’ digital services achieve intended business objectives. Mohr also oversees Whereoware’s brand messaging and marketing efforts to accelerate sales growth.
Brian Anderson is the founder CEO of Nacelle, a commerce platform for unmatched conversion rates. A leader in e-commerce, Brian blends go-to-market strategies with sound data architecture and finance to change the world.
Phil is an award winning marketing executive with over 20 years of experience in marketing strategy and brand development. Prior to NewStore, Phil was Executive Vice President and Chief Marketing Officer of Black Duck Software, a global enterprise software company where he successfully repositioned the entire brand, built a modern marketing organization, and simultaneously redefined an industry.
As Chief Marketing Officer of NewStore, Phil combines his analytical data-driven approach to marketing with creative vision to oversee Demand Generation, Product Marketing and Management, Brand Development and Corporate Communications.
Phil holds an M.B.A. from Dartmouth College's Tuck School of Business and a B.A. from UC Berkeley in psychology and organizational behavior.
Jordie van Rijn is an independent email and eCRM marketing consultant. Entrepreneur Magazine titled him “One of 50 Online Marketing Influencers to Watch”. Brands like Unilever and KLM turn to him for advice. He is the founder of an international platform for Email and Marketing Automation Software selection. Next to helping companies improve their marketing results, he is often asked as a trainer and keynote speaker. His practical and enthusiastic approach is contagious and will have you sending better emails the next day.
Jason Ferrara brings 30 years of marketing experience building high-performing teams, applying core fundamentals and KPIs, as well as driving progressive company cultures. Ferrara brings his extensive knowledge in growing brands to the company, leading go-to-market initiatives including communications, demand generation, and branding.
Brett Hansen is chief growth officer at Semarchy, responsible for leading go-to-market strategy for the rapidly growing data company. Prior to joining Semarchy, Brett was CMO at Logi Analytics through its acquisition and integration. He also held marketing and product executive positions at Dell Technologies and IBM. He holds a Bachelor of Science in Economics and History from James Madison University as well as an MBA in Marketing from the University of Montana.
Dritan Suljoti is the chief product officer and co-founder at Catchpoint. Drit leads Catchpoint’s engineering and product teams, applying a passion for building innovative technology and more than ten years’ experience leading research and development at Google and DoubleClick to continually improve Catchpoint’s solutions from a user’s point of view. An expert in digital advertising technology and marketplace dynamics, Drit holds three industry patents. He earned an MBA in operations management and marketing from Baruch College.
Hank Lin has been a Sales Director at Majorel China for four years and is a graduate of Tamkang University. He has 20 years of experience covering business strategy and development, process management, and key account management. The past 10 years, he’s been focusing on China’s market in retail, home appliance, fast-moving consumer goods (FMCG), and banking, financial services and insurance (BFSI).
Lisa Schneider is an account director at The Lacek Group, a Minneapolis-based data-driven loyalty, experience and customer engagement agency that has been delivering personalization at scale for its world-class clients for more than 25 years. The Lacek Group is an Ogilvy Experience company.
Jan Soerensen is the general manager of North America at Nosto, an AI-powered commerce experience platform. He spends most of his day working with the teams in New York and Los Angeles to increase visibility of Nosto in the North American market. Previously Jan led the customer success team at Nosto, and has intimate knowledge of personalization as well as the wider ecommerce ecosystem.
As Chief Commercial Officer, Elizabeth Buchanan leads the strategy and execution for Rokt’s GTM function. Made up of marketing, customer success, business development and growth, it delivered over US$200m in revenue in 2021. Elizabeth was part of the founding Rokt team in 2012. She has more than 25 years of experience with major brands including Yahoo!, Uber and Omnicom, where she held the role of President of Global Transformation within Omnicom.
Elizabeth is a proven entrepreneur having founded (now named) whiteGREY in Australia in her twenties, which she built from a startup into the most revered digital full-service agency in the country. Elizabeth successfully exited the business when she sold it to STW Group (now WPP), and it continues to thrive today.
In addition to her role at Rokt, Elizabeth currently holds board positions with the NGO Vital Voices Global Partnership and S4 Capital (LON: SFOR).
Elizabeth lives in Brooklyn, New York with her husband and three of their five children (two have already flown the nest!). Not to forget the dog Izzy and pandemic cat Smokey.
Mike is a former Medallia customer from 7-Eleven, Inc. where he served in a joint role as Vice President/Co-founder of 7-Ventures as well as leader of the Digital Innovation team. He is known as a visionary and transformative thinker, Mike led 7-Eleven in defining the strategy for customer experience and innovation.
Mike focuses on helping the sales organization in three ways. First, he brings a customer perspective to sales cycles and is able to communicate the benefits of Medallia in the first person. Second, Mike helps develop custom sales strategies, including executive summaries, presentation talk tracks and flow, and prospect specific use cases and one-pagers. Lastly, Mike studies the marketplace and helps Medallia build, buy, or partner with products that help accelerate sales cycles and get bigger deals (Kampyle acquisition for example)
Mike holds a degree in management information systems (MIS) from University of Georgia’s Terry College of Business and is a frequent guest lecturer at Texas A&M University on the topic of innovation.
Daniele Servadei is Co-Founder and CEO of Sellix, an e-commerce solution that includes everything digital entrepreneurs need to create, grow, and manage their online store. It also allows them to accept crypto payments. The startup is based in Bologna, Italy.
Brittany Berg is the director of product strategy for Oracle’s AI capabilities and enterprise platform in the Retail practice at Oracle and author of Style & Statistics: The Art of Retail Analytics. I focus on retailers’ strategic problems and challenges they face in an evolving industry. My role allows me to apply my knowledge of advanced analytics to solve the most pressing issues and position Oracle’s customers for success.
I bring to my team a decade of experience in the retail industry, and a fresh millennial perspective on the customer and user experience. Prior to joining the technology space, I spent 10 years in the retail industry specializing in merchandising and digital transformation.
Piyush Patel is chief ecosystem officer at Algolia. Patel oversees alliances with leading software and services companies to drive transformational digital experiences for customers. He has years of experience and broad market perspective, previously serving as global head of SapientNitro’s CMS business, where he drove triple-digit growth. He also managed global alliances for OpenText and assisted with expansion into North America for French DXP company Jahia.
As vice president of product at GoDaddy, Kasturi is a relentless advocate for customers shaping the future of omnichannel commerce — the ability to sell anything anywhere — for millions of small businesses around the world.
Spencer Moody is an AdOps lead at HYPERLOCOLOGY, where he helps multi-location and franchise brands plan, execute, and analyze multichannel digital campaigns.
Kevin Dunn is the vice president of Industry sales, retail and CPG at LiveRamp (NYSE: RAMP). Kevin has worked in the martech and adtech industry for over 15 years. Prior to LiveRamp, he led the digital transformation of Acxiom’s marketing services business, with innovative partnerships that connected online and offline marketing. Before Acxiom, Kevin spent seven years at IBM where he was a founding member of an industry-changing product called Universal Behavior Exchange. He is a graduate of the University of New Hampshire and holds a masters of science from Northeastern University. He currently resides in the Boston area.
Matt has led Merkle’s Global Creative Studio, since 2008. In his most recent years, Matt has focused his attention on developing and leading Creative-focused Retail Media operations, leveraging his expertise of streamlined processes, tools/technology and tactical approaches to support both B2C and B2B creative, content and strategic marketing requirements to: 1) help stand up new Media Networks from the ground up; 2) drive profitable growth and efficient scale of existing RMNs. 3) deliver innovative solutions, such as DCO to increase value and offer differentiation to the Media Networks that he supports.
Deepak Gupta is the CTO and co-founder of LoginRadius, a rapidly-expanding Customer Identity Management provider. He's dedicated to innovating LoginRadius' platform, and loves fooseball and winning poker games! Connect with him on LinkedIn or Twitter.
Jeff Snyder is the founder and chief inspiration officer at Inspira Marketing Group, an experiential marketing agency headquartered in Norwalk, Conn., with offices in New York City, Chicago, and Los Angeles.
John Svoboda is the vice president of marketing for AXEL Go, one of the most secure file management and cloud storage solutions available to the public for file sharing solutions. John has over 25 years of marketing and advertising experience at top agencies and large corporations. John is actively involved in developing a branding strategy to drive data awareness as the key to data security.
Kelly Smith Dotson is president of Numerator, a data and tech company bringing speed and scale to market research. Dotson leads the Numerator data and product teams that are focused on capturing consumer behavior, democratizing access to data and shortening the speed-to-insight. Dotson also has responsibility for Numerator’s influencer, marketing and content teams which harness the power of its data to help identify new growth for brands and retailers. Prior to Numerator, Dotson led the digital transformation at $1B+ NYSE, VC-backed and Berkshire Hathaway owned companies.
Eric Netsch is the co-founder and CEO of Tapcart, a codeless mobile app builder that helps Shopify’s fastest-growing brands to create an owned marketing channel so that they can reach, engage, convert, and retain their audience. Eric has been featured in TechCrunch, Business Insider, The Verge, etc.
Laura Apel leads Mitto’s global Marketing operations. With a background in journalism and over 6 years within the CPaaS industry, her focus is on increasing visibility of Mitto’s industry expertise and differentiated technology through strategic brand messaging and communications.
Charles Nicholls is a social commerce expert and board advisor to several e-commerce startups. He founded SeeWhy, a real-time personalization and machine learning platform, which was sold to SAP. Serving as SVP of product, he built SAP Upscale Commerce, an e-commerce platform for direct-to-consumer brands and the mid-market. Today, Charles serves as chief strategy officer for SimplicityDX, the edge experience company. He has worked on strategy and projects for leading ecommerce companies worldwide, including Amazon, eBay, Google and many others. For more information, visit www.SimplicityDX.com or connect on LinkedIn.
Adi Schwartz is a Senior Customer Success Manager at Namogoo.
As an experienced customer success manager with 10 years of customer management experience, I started my career as a consultant and progressed to account management and customer success roles.
My recent specialization in the e-commerce industry includes Ad-tech, affiliates, and partner marketing, with a focus on optimizing the user's journey on site using real-time prediction tools.
A consulting executive with a broad range of knowledge in the utilities and consumer goods industries. Direct experience selling software and consulting solutions to support business transformations. Justin is currently head of the Solution Engineering for Retail & CPG industries at Celonis.
Klevu’s CEO and co-founder Nilay Oza is an entrepreneur with expertise in developing innovative, machine-learning software. His passion is to make a difference through continuous learning driven software-led innovation. Nilay previously served as a Project Director at the University of Helsinki and as a Senior Research Scientist at VTT, the leading research and technology company in the Nordic region. He holds a PhD in Software and Business Engineering from the University of Hertfordshire.
Liron Reznik is an Executive Strategy Director, Head of Consumer Strategy & Head of Brand Strategy at frog, part of Capgemini Invent. In his role, and throughout his career, Liron has focused on creating unique original ideas and experiences, and on architecting and making the solutions that guide companies on their quest to dominate the future. His past exploits include serving as the Head of Brand Strategy & Experience at global innovation consultancy Fahrenheit 212, starting up his own Brand & Creative Innovation shop (twice), holding leadership positions (CSO/CCO) in leading creative agencies and the creation of FIGHTBALL, a 21st century sports + entertainment property.
Link Walls is responsible for leading ChannelAdvisor's Digital Marketing Strategy, serving as a strategic consultant to leading brands and retailers, helping them with the strategy and solutions needed to successfully advertise their products online.
Ally Gilmartin helps solve testing challenges for commerce and retail applications, offering her extensive knowledge and expertise to help companies guarantee seamless software performance. She has collaborated with prominent retail and eCommerce companies such as Thrive Market, Wayfair, Red Bull, Away Travel, and Uber, demonstrating her ability to navigate the complexities of these industries while providing innovative testing solutions.
Francois Chaubard is the CEO of Focal Systems. He was an EE masters then CS masters from Stanford University. He researched Deep Learning and Computer Vision under Fei Fei Li in the Computer Vision and Geometry Lab. He was a Deep Learning Researcher at Apple working on secret projects. Before that, he was a Missile Guidance Algorithm Engineer at Lockheed Martin working on Kalman filter / Information theory. He heads up Deep Learning Research, Sales, and Strategy.
At Mendix, a Siemens business, Erika Arena is the Global Retail Industry Lead. She has over 13 years’ experience in product management and advertising, where she worked hands-on in supply chain technologies with global ecommerce retail brands, as well as with telecommunications, CPG, automotive and entertainment brands.
Darren Kennedy is senior vice president of customer experience at FullStory, a leader in digital experience intelligence, where he manages a global team focused on delivering deeper and more meaningful experiences to FullStory users.
Lacey Rotsaert is the head of planning and merchandising solutions at Toolio, a cloud-based merchandise planning platform built to help the next-generation of retailers make faster, data-driven merchandising decisions. Prior to joining Toolio, Lacey spent the first 10 years of her career at TJX in planning and buying.
Taylor Harnois is the General Manager of Music Shop 360 – the leading all-in-one, cloud-based retail point-of-sale (POS) solution for modern music retailers – where he oversees all aspects of the Music Shop 360 brand, including sales and marketing, customer experience and support, and product and development. Taylor has been with Music Shop 360 for six years in various capacities. Prior to his time at Music Shop 360, Taylor spent many years in the retail and education industries. He holds a bachelor’s degree in business administration and a Master’s degree in Business Leadership.
Lukas Helmers is a performance marketing manager at Finc3 Commerce in Hamburg, Germany. He has a strong background in online marketing, e-commerce, and business development, with prior roles at companies like EOS and trinckle. At Finc3 Commerce, Lukas specializes in developing and implementing performance marketing strategies for multimarket and multichannel clients, using his expertise to optimize campaigns and drive client growth.
Stephen Chu is the chief legal and people officer at InStride, the Strategic Enterprise EducationTM partner of choice for businesses creating sustainable advantage and social impact through the continuous growth of their people. As Chief Legal and People Officer, Stephen oversees legal, compliance and human resources. Prior to InStride, Stephen was the General Counsel at Zwift, a global fitness platform for cyclists and runners. He reported to the Zwift CEO and led all legal and compliance matters. Stephen holds a bachelor’s degree and juris doctor from Columbia University.
Dave Charest is the director of small business success at Constant Contact, which delivers everything small businesses and nonprofits need to build, grow and succeed.
Jordan Jewell is the analyst in residence at VTEX.
Tom Caporaso is the CEO of ebbo, an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. He has been in the loyalty space for over 25 years, empowering brands to build better relationships with their customers for the long-term. In addition to his loyalty expertise, Tom also received a 2020 leadership award from The Hartford Courant and has helped ebbo earn the Connecticut Top Workplaces award every year since 2013.
Mary English, senior director, Strategic Services at the Lacek Group, is an accomplished global leader in CRM-driven loyalty marketing and customer experience. Mary has achieved measurable, meaningful results for clients in travel and hospitality, retail, and luxe beauty, among other fields. She began her career with Carlson Marketing Group, where she successfully led global expansion of British Airways Executive Club. More recently, Mary led initiatives for Optum, a subsidiary of United Health Group, and managed the CRM and loyalty division for Collinson’s Asia Pacific clients.
Michelle Wood is the Vice President of Merchant Development at Wildfire Systems.
Pete Barker is the director of product for Engage at Appriss Retail. He has a long history in Retail Loss Prevention, most notably 11 years at Dick’s Sporting Goods with his last 6 years in the role of Sr. Manager of Digital Loss Prevention.
Tav Tepfer is the chief revenue officer at Invent Analytics. She leads the company’s go-to-market strategies to accelerate company growth and brings over 20 years of Enterprise SaaS sales experience.
Ohad Greenshpan is co-founder and CTO at Namogoo, a company that was created with the mission of preserving an optimized online customer journey. The Namogoo platform provides visibility and control over the impact of third-party services on website performance and business KPIs. Ohad is an entrepreneur with a rich background in advanced Big Data and Machine Learning technologies.
Matt Kates is senior vice president of marketing at AdAdapted, a leading advertising technology solution that increases the purchase intent of shoppers and gets brands onto shopping lists and into carts. He most recently served as CMO of PrizeLogic and has a rich history across CPG and retail, working for PepsiCo, Quaker Foods Division and the Kellogg Company.
He has been recognized as an expert in the space, quoted in numerous publications including Adweek, Chief Marketer and Forbes. Kates earned his Bachelor of Science in economics from Northwestern University and his MBA from Indiana University’s Kelley School of Business.
As Market Intelligence Lead at Marqeta, Rachel brings a decade of analyst experience at financial industry giants like Fiserv to her role.
Lisa Spira, Vice President of of Content Intelligence, Persado
Lisa Spira is a linguist and data expert who understands that the right language motivates action. As the Vice President of Content Intelligence, she leads Persado’s growing team of language specialists responsible for insight and innovation within the Persado AI platform. Lisa works closely with Persado Generative AI models, training the technology to produce relevant, precise, and accurate content across industries and channels.
Lisa has always been interested in the convergence of language, creativity, and technology. Prior to joining the Content Intelligence team, she was the Director of Research and Product Development at Ethnic Technologies, delivering a predictive ethnicity algorithm for multicultural and inclusive marketing. She managed the on-time release of 6 new products over 7 years with a 100% success rate.
Julie Oxner is the senior vice president, business intelligence at Acosta Group, a collective of the most trusted retail, marketing and foodservice agencies empowering brands and retailers to win in the modern marketplace.
Elizabeth Elliott is a Partner at Columbus Consulting and an accomplished retail executive with a proven track record of successfully leading and implementing large complex initiatives, while diving in deep and driving business process, change management, and ensuring people, process, culture and technology are aligned to deliver sustained results. She is well respected in the industry for her leadership and change management skills, and ability to develop highly effective project teams capable of executing integrated process and systems initiatives.
Columbus Consulting delivers solutions that drive true value and have been transforming the retail and CPG industries for over two decades. We are a boutique retail consulting company of retail experts.
Jon Humphrey is vice president of solutions and product marketing at Rokt, a provider of e-commerce technology and software solutions that drive more value per transaction with personalized experiences.
Tony Puccetti is chief delivery officer at Cart.com, the leading provider of comprehensive commerce solutions that enable merchants and enterprises to sell and fulfill everywhere. A 25-year ecommerce veteran, he was most recently COO of e-commerce consulting firm Blue Acorn ICI and has held various executive-level roles at both multichannel brands and e-commerce service providers.
Anthony Magaraci is an award-winning entrepreneur, thought leader, philanthropist, and musician who currently serves as the Founder and CEO of Trinity Packaging Supply and SupplyStream. Since founding Trinity from his home office in 2010, Anthony has grown Trinity into a $100 million company that has made the Inc. 5000 Fastest-Growing Companies in America list seven times in a row, the Inc. Best Places to Work list four times, and ranked 89th on Fortune’s list of America’s Most Innovative Companies 2023. Anthony’s latest innovation, SupplyStream, is a first-of-its-kind e-commerce platform that aggregates supplier catalogs to find low prices and next-day delivery on any product based on the shipping zip code. Just as Airbnb changed hospitality and Uber changed transportation, Trinity, powered by SupplyStream, is disrupting the $200 billion packaging industry forever.
George Booth is a director at The Ohlo Group, and a technical consultant forSellesta. He's also a founder and non-executive director of several other companies.
Chad Gilbert is the senior content marketing director at NP Digital. Chad has over 10 years of leadership experience building digital content strategies that convert for enterprise ecommerce and retail brands.
Maurice started Volcanica Coffee after visiting his homeland in Costa Rica. While there, he saw an opportunity to import excellent-tasting coffee from volcanic regions, such as Costa Rica, to consumers. The company started part-time in his garage and now operates a coffee plant near Atlanta, Georgia, with 20 employees, including his wife and two adult children.
Previously, Maurice was a regional director for AT&T. Prior to joining AT&T, he was the national marketing director of TracFone Wireless when it was a startup helping it to grow to over $1B in sales. He also held senior management positions with Verizon and Blockbuster Entertainment.
He graduated from the University of Florida with a B.S. degree in Business Administration and earned an MBA from Nova Southeastern University.
Mark Simon is the Vice President of Strategy at Celigo. With over two decades of experience in the tech industry, Mark has spent his time leading teams at a number of different companies, such as Explore Consulting and Evo, where he served as Chief Technology Officer.
Liam Reid is the director of technology and innovation at technology solutions integrator The Barcode Warehouse. Liam has over 20 years’ experience working in the mobile technology industry supporting large enterprises on their digitalisation journeys. His passion is now bringing technology-based solutions to end users across the retail, hospitality, healthcare, warehousing, transport and logistics, manufacturing and field service industries. Bringing together technology, software and support life services to solve customer problems and help them achieve their business objectives. To achieve this goal, Liam has recently designed and implemented The Barcode Warehouse's vision to create an industry-leading Innovation and Customer Experience Centre, where end users can test the latest technology and build business solutions in a single space.
With my 13 years of tech experience, I lead B2B SaaS products from inception to successful launch using my entrepreneurial mindset, dev expertise and UI/UX background.
I am passionate about solving complex business problems by creating products people love. I especially enjoy startup vibes of impact, ownership and growth.
I co-founded Becoming Product Managers community on Facebook to help 17K+ tech professionals navigate career dilemmas in the product world.
Rohan Deuskar is the Founder and CEO of Stylitics, an AI-powered platform that delivers automated styling and bundling solutions for global retailers.
Warren Braunig is a partner at Keker, Van Nest & Peters in San Francisco. His practice is centered on intellectual property litigation, particularly in the technology and software industries.
Tim Waterton, Vice President of Sales and Customer Success, HappyOrNot
Tim has over 20 years of experience in leading and building revenue teams at global technology companies. Prior to his CRO role at HappyOrNot, Tim served as VP UK at M-Files, a leading European data management company, Tim has a passion for driving operational efficiency in service-based businesses, using a range of data to understand the impact of the actual customer experience. Earlier in his career, Tim held prominent roles with the London Stock Exchange and Accenture, before co-founding two start-ups that exited to BMC Software and Teradata respectively.
Kristin Hambelton is chief marketing officer responsible for marketing and business development at Elastic Path. She is a leader in the SaaS and B2B marketing communities, as well as the Composable Commerce movement. Her experience spans both global enterprise organizations and high-growth start-ups specifically focused on helping brands deliver exceptional customer experiences through Advertising and Marketing Technology.
Carl Hildebrandt is the VP of Product Management at Epicor Software. With a proven track record of bringing transformational products to market, his expertise lies in solving pervasive market problems and accelerating business growth. Carl's practical problem-solving skills are backed by his extensive knowledge of enterprise software, both in on-premise and cloud platforms.
Carl excels in defining, developing, and deploying solutions that not only exceed customer expectations but also drive significant revenue growth. His ability to leverage external viewpoints has been instrumental in shaping corporate strategy, infusing new thoughts, and introducing innovative processes into the organization.
Darren Waddell is an accomplished CX strategist who deeply understands the industry's ever-evolving landscape. For 9+ years, Darren has served as the Executive Vice President of Innervate (formerly RevJet), the dynamic customer experience company. Darren combines his expertise in technology, data analytics, and consumer behavior to drive success for retailers.
Jack Spirou is Fingerprint’s Director of Product, who joined the company in 2022, coming from an extensive engineering and product development career. Before his time at Fingerprint, Jack led product development for a startup focused on background checks and screening for high-scale products and worked for Target as a software engineer and lead product owner.
He began his career in platform architecture engineering before moving to technical product management, building high-scale payment processing systems across multiple banking networks. Well-versed in fingerprinting and identification techniques, Jack has been building in the digital identification space since 2013.
Bene Lochtenberg is a senior manager of product marketing at The Trade Desk, the leading independent demand-side platform that enables advertisers to plan, execute and measure digital advertising campaigns.
Maeghen Krueger is director of strategic services for The Lacek Group, a Minneapolis-based data-driven loyalty, experience, and customer engagement agency that has been delivering personalization at scale for its world-class clients for 30 years. The Lacek Group is an Ogilvy Experience company.
Nicole evangelizes new ways of thinking about content and the work of digital business. As head of Contentful’s content team, she works with customers, partners, industry experts and the Contentful crew to envision the art of the possible and identify the practices that make it reality.
Felix is the vice president of supply chain solutions at Kenco and has extensive global experience providing design and process excellence to deliver high-performing supply chain solutions. With over 2 decades of a supply chain focus, a variety of roles in both internal operations and external consulting, he has supported companies across industries to develop robust supply chains, cross-functional synergies, and operational excellence.
Danny Pippin is chief operating officer at Couture Technologies, the leader in AI-powered virtual fitting technology that enables shoppers to try 3D virtual garments onto personalized avatars that mirror body measurements.
Alex Selwitz is the director of SEO for Red Stag Fulfillment, an e-commerce fulfillment warehouse that was born out of e-commerce. He has years of experience in eCommerce and digital marketing. In his free time, Alex enjoys playing guitar and learning about new trends in the digital world.
Keith Snow is the president of B2E Data Marketing, which provides customer intelligence and data-driven marketing campaigns to retailers and franchise businesses. Learn more at www.b2edata.com.
Sherene Hilal is the Chief Product Officer at Bluecore, the personalization solution of choice for the world's fastest growing retailers. Hilal most recently served as Bluecore’s SVP of Product Marketing & Business Operations.
Hilal joined Bluecore in 2018 from Oracle Data Cloud. Now, as Chief Product Officer, she is leading Bluecore’s transformation from product suite to shopper-first platform. Hilal is building Bluecore's performance-driven approach to DTC retail growth directly into the platform by putting first-party shopper and product data at the core.
Previously, Sherene was the vice president of product marketing at Curalate, a content intelligence platform that makes images shoppable. Prior to Curalate, she served as the senior director of outbound product management for BlueKai (and later Oracle, following the company’s acquisition), where she defined and developed the “Data as a Service” category. Sherene holds a Master’s Degree in Applied Math and Systems from Columbia University and a B.S. in Applied Math from Cornell University.
Megan Kasel is the co-founder and president of DSCO, a social shopping app. Prior to launching DSCO, Megan had a long career in corporate retail – most recently serving as Director of Women & Baby Merchandising at Banana Republic. She has also had experiencing launching & growing multiple independent e-commerce brands, including Foreplay Golf – a first of its kind golf line designed for women, by women. At the core of her experience has been her passion for understanding the customer & forecasting their needs.
Her robust experience in both corporate and small brand retailing led her to launching DSCO with the mission of improving the e-commerce experience for both retailer and shopper. DSCO does this by introducing the missing link to online shopping – social connection. Throughout her time managing major brands & independent retailers, Megan saw that the most powerful tool in selling was social engagement & endorsement but that the right tools to harness it did not quite exist.
Brett Sirianni is chief digital officer at Inpsira Marketing Group. He's a supportive leader, strategic thinker and creative storyteller with global marketing experience in apparel, consumer goods, music, entertainment, and media services.
Michael Jaconi is the cofounder and CEO of Button, the mobile commerce technology company that is powering a commerce-driven internet. Jaconi formerly served as the CEO of Rakuten Loyalty and Executive Officer of parent company Rakuten.
Steve is an accomplished leader and experienced software executive with over 30 years of international experience spanning Asia, Europe and the Americas. Prior to joining 1WorldSync, Steve was CEO of Hexagon Production Software, a multinational leader in the Design, Manufacturing and ERP software industry. Before that, he held increasingly senior executive positions in both privately owned and PE-backed businesses. In business, he is passionate about continual improvement in all areas, but especially commercial leadership, operational excellence and customer satisfaction.
Claire Cilip is an account supervisor for The Lacek Group, a Minneapolis-based data-driven loyalty, experience, and customer engagement agency that has been delivering personalization at scale for its world-class clients for 30 years. The Lacek Group is an Ogilvy Experience company.
Lyara Lobo, a first generation American from an all Brazilian family, is a highly skilled and accomplished digital marketer specializing in the realm of paid search advertising and channel expansion integration expert. With an impressive track record spanning over five years, I've demonstrated my expertise in driving targeted traffic, optimizing conversion rates, and maximizing ROI for businesses across various industries.
My journey in the digital marketing landscape began with a passion for data-driven strategies and an insatiable curiosity for understanding consumer behavior. What truly sets me apart is her analytical prowess. Armed with a keen eye for detail and armed with a knack for interpreting data, I consistently refine strategies to ensure optimal performance. My data-driven approach, coupled with my innovative thinking, has enabled me to overcome challenges and exceed performance targets consistently.
My career experience showcases not only my technical competence, but also my unwavering commitment to staying at the forefront of the industry. With my proven track record and relentless pursuit of excellence, I continue to shape the landscape of paid search advertising, and channel expansion growth making me a valuable asset to any organization aiming to thrive in the digital arena.
Gordon Glazer, CMDSM, CMDSS, MDP, MDC is a senior consultant, USPS specialist at Shipware, an innovative parcel audit and consulting firm that helps volume parcel shippers reduce shipping costs 10%-30%. Gordon is a postal industry veteran with 36 years’ experience and is a sought-after speaker and industry thought leader. He welcomes your questions and comments and can be reached at 858-724-0457 or gordon@shipware.com.
Regina leads a team that launches all of the marketing campaigns for our customers. She was at the forefront of the influencer marketing industry and one of the first to engage with influencers to achieve the goals of performance marketing. By joining HypeFactory, Regina helped to strengthen the business and increase the number of successful campaigns. She became the driver of influencer marketing campaigns excellence and innovations in HypeFactory agency
Becky Parisotto is the vice president of digital programs at Orium, a composable commerce consultancy and systems integrator.
Bjoern Sjut was co-founder and CEO at Finc3, an agency that has now become a part of Front Row. Finc3 specialized in B2B performance marketing, eCommerce marketplace optimization, high-end CRM and actionable analytics. Bjoern has authored marketing publications and reports on email marketing and digital analytics, and he is a frequent speaker at international online marketing events. Previously, Bjoern was a member of the marketing board at international dating platforms be2 and C-date. In addition to Finc3, he co-founded the wine platform Navinum.
Sara Faatz is director of the technology community relations team at Progress. She has spent the majority of her 20+ year career in the developer space, building community, producing events, creating marketing programs and more. With more than 20 years’ experience leading corporate and product marketing and community building for organizations that target primarily the developer audience, Sara has a proven track record of conceptualizing and orchestrating campaigns that evolve the brand and positively impact the company’s image and revenue. Over the years, she has run marketing departments (both large and small), built community programs from the ground up, created partner programs, and acted as a brand ambassador and spokesperson for various organizations. When she’s not working, she likes diving with sharks, running, and watching hockey. You can find her on Twitter and LinkedIn.
Carl has led Smart Warehousing since 2001 and spent his entire career in the logistics, warehousing, and fulfillment space, from working the warehouse floor to CEO and founder. He is a logistics management and operations veteran, actively leading the business to its next phase of growth.
TJ Waldorf is a marketing and sales leader with a proven track record of building new and repeat business by intimately understanding the needs, pains and desires of the customer, and mapping each to the company’s unique value. Currently, he leads 1WorldSync’s marketing, communications and community engagement. Prior to this role, TJ served as Chief Marketing Officer at a leading-edge infrastructure as a service provider, where he led marketing, inside sales, and customer success functions. Prior to that, TJ led sales and marketing for managed private cloud provider SingleHop, a Battery Ventures-backed company.
At FourKites, Mark engages with retailers’ c-level leaders and their teams to understand and address industry specific workflows and use cases. He has more than 20 years of experience in the retail industry and has worked with most large retailers globally. Before joining Zebra, Mark held leadership roles at Nielsen and General Mills and owned his own retail technology and analytics consulting firm.
Spencer Wright is an experienced operational expert specializing in small business and social marketing. Spencer has a Bachelor's degree in Political Science from Brigham Young University. He has a strong background in point-of-sale training and sales analytics. He is also an avid sand volleyball player and a fan of the Utah Jazz and Pittsburgh Steelers.
Sydney Garofolo is Associate Director of Client Growth & Development at DMi Partners; she has worked in the affiliate industry for more than six years, driving growth for top eCommerce and retail brands.
Lexi Sydow is the director of corporate marketing and insights at data.ai, a mobile data analytics provider.
Ali Hanyaloglu, Vice President of Product Marketing, Amplience
Ali has been in product marketing for the last 15 years at leading tech companies including Adobe, Criteo, and Akeneo. Today, he is honored to be a three-time PMA Top 100 Product Marketing Influencer, and leads the product marketing team at Amplience, enabling him to share his passion for modern experience technologies and storytelling techniques. He has a Master’s Degree in Chemical Engineering from University College London, where he was first bitten by the tech bug. Although originally from the UK, he now calls Massachusetts home. You will often find him behind a camera and lens or reorganizing his record collection: he firmly believes there is no such thing as having too many of those.
Greg Wang is head of sales, North America at Adjust, the mobile marketing analytics platform.
David Moradi is an entrepreneur, investor, and advisor to numerous market-leading technology companies, and CEO of AudioEye (Nasdaq: AEYE). He is also a co-founder and executive chairman of virtual reality (VR) video game development studio First Contact Entertainment Inc and founder of Sero Capital, a private investment firm.
Alex Campbell has long been recognized as one of mobile marketing’s original pioneers, working tirelessly to educate marketers on the value of mobile as a viable discipline. A true entrepreneur at heart, Alex oversees Vibes’ innovation strategy. The company’s intelligent mobile engagement platform enables marketers across a variety of industries to connect with consumers using SMS, MMS, dynamic Mobile Wallet, mobile app push notifications, and performance analytics to become the backbone for these brands’ overall digital engagement strategies.
Liam Gerada is the CEO and co-founder of Krepling, an e-commerce channel management platform. He created the company with his brother in January 2019 to help merchants scale their e-commerce stack efficiently and alleviate the challenges they face daily. Before launching Krepling, Liam founded a consignment marketplace for streetwear and fashion brands called, The Kingsfare.
Yikai is the general manager, Europe and Americas at Nativex. He helps global brands and advertisers to explore new business opportunities in different markets. Yikai has been working in the global business field for 7 years. Living and working in different countries and cities in the past 9 years, he is quite good at multi-cultural communication. He believes in the power of branding and marketing, and he strives to be an expert to help brands find out new solutions to change the industry.
Brent Rice is a Meteorologist and Senior Analyst with IGS Energy. As a member of the Forecasting and Supply Analytics team, his responsibilities include offering pertinent weather forecast information to members of the company’s supply team and contributing analytical skills and forecasting expertise to various departmental projects. He received his Bachelor’s degree in Meteorology with a concentration in Weather Risk Management from Penn State University and Master’s degree in Computer Science with a concentration in Machine Learning from Georgia Tech.
Alena Kuptsova is a technology research analyst at Itransition, a software development company based in Denver, CO. She analyzes current digital transformation trends and explores the opportunities the emerging technologies bring to businesses across industries.
Alex Dahan, a fierce innovator with a passion for problem-solving, co-founded Open Influence in 2011. Alex has always had an entrepreneurial spirit which is what drove and ignited the idea of Open Influence. Shortly after graduating high school, Alex was searching for ways to advertise his clothing line when he turned to creators on Instagram with large followings. After finding success, Open Influence (originally Instabrand) was born. Alex played a key role in securing many of the company's first major clients through his innovative and creative pitch decks.
Over the decade in which Open Influence has been evolving, Alex dove into many other successful endeavors, including a startup studio, 0x Ventures, where he has developed products in the fields of SaaS, fintech, AI, and web3. Alex also serves on the advisory board of electric car company Faraday Future (an OI client) and acts as a consultant to the Director of Innovation. Through these experiences, Alex has gained extensive knowledge about the evolving state of technology and how to stay at the forefront of emerging tech trends.
Alex believes in not being afraid to take calculated risks and to look into the future, identifying opportunities rather than focusing on the challenges that might arise.
Alex’s creativity spills into his daily life into his many hobbies, including designing user-interfaces, drawing, skateboarding, surfing, snowboarding, playing guitar, and hiking with his two huskies.
Agata Bugaj, Senior Vice President of Product, FullStory
Agata Bugaj is a digital product executive with a demonstrated track record of building and leading product, UX, and engineering teams. Having successfully led teams at The Home Depot Bain & Co Agata now serves as SVP of Product at FullStory, where she’s building a world-class PM, Design, and Analytics team to support more perfect digital experiences.
Pranay Agrawal, director of product at GoDaddy, oversees payment experiences and apps that simplify the way small businesses accept payments. With 11 years of experience in running and scaling businesses, Agrawal is passionate about reducing friction and mechanically repetitive tasks so entrepreneurs can focus on growing their business.
Matt Kelley, Head of Retail, LiveView Technologies
Matt joined LVT in 2022. Prior to joining LVT he was the Sr. Manager Asset Protection Resources, Innovation and Technology at The Home Depot. In that role he was responsible for physical security and asset protection technology for all US retail stores, as well as security guards, cash logistics, burglar alarms, CCTV strategy/deployment, and introducing new technologies.
He is also involved in the Loss Prevention Research Council (LPRC) where he served on the Advisory Board along with leading working group research projects representing The Home Depot. Matt holds a business administration degree from Georgia Southern University and a MBA from Georgia State University.
Kristen Faris, Senior Vice President, Customer Success, Solutions and Partnerships, Checkr
Kristen has over 20 years of experience growing revenue and market share through the development and implementation of go-to-market, solutions consulting, and enablement programs in SaaS and technology companies. For the last several years, Kristen has worked across departments at Checkr to build the GTM teams and deliver programs that drive bookings and revenue, user adoption, retention, and renewal goals. Coming from a founder background, she has an entrepreneurial mindset and believes in personal accountability.
Peter Ibarra is the Head of AdTech Solutions for Amperity, a customer data platform company that uses AI to deliver a comprehensive and actionable Customer 360. In this role, Peter leads Amperity's product strategy across digital media, Retail Media Networks, second-party data collaboration, adtech partnerships, and post-cookie first-party activation.
Prior to joining Amperity, Peter served as the Director of Strategic Initiatives at Dstillery, where he oversaw the development of strategic partnerships and managed new data and marketplace integrations for Dstillery's audience products. Additionally, he led the organization's internal Alignment & Innovation committee and oversaw the development, implementation, and promotion of Dstillery's Mission Statement and Principles + Values.
Rob Barnhart is the president of Snap Finance, a provider of fast, flexible retail payment options for consumers with less-than-perfect credit. He has three decades of experience in risk, analytics, and consumer credit strategy with brands such as Target, JP Morgan Chase, and the Hudson's Bay Company.
A software engineering executive with a product focus, Anna Claiborne serves as Zayo Group’s SVP of Packet and Product Software Engineering, where she leads product management for the company’s network connectivity products. She has held key roles in building multiple companies from zero to cash flow positive, including as CTO and co-founder of PacketFabric. Anna is a hands-on creator of services who can effortlessly switch between authoring a board presentation and coding a prototype. She has created solutions in a spectrum of industries, including retail, managed security services, DDoS mitigation, WAN networking, Internet infrastructure, DNS and banking.
As FullStory’s chief marketing officer, Lindsay Bayuk brings nearly 15 years of marketing and technology experience and a relentless passion for customer-centric innovation to the Executive team.
Before joining FullStory, Lindsay served as CMO of Pluralsight. She was the first VP of Product Marketing and joined to develop their enterprise go-to-market strategy and category leadership position. Lindsay expanded her role to eventually lead the company’s global marketing organization and oversaw the creation and execution of their go-to-market strategy. Previously, she held product marketing and product management leadership positions at several fast-growth SaaS startups.
Now as CMO for FullStory, Lindsay oversees all aspects of global marketing with a focus on helping companies use insights from FullStory’s customer behavioral data to deliver exceptional digital products and experiences.
She lives in Salt Lake City with her husband and two cats and can be found cooking new recipes from The New York Times each week.
Kristal Lam is the senior director of product management at Ada, where she focuses on leading Generative AI and driving growth. Kristal has a strong passion for fostering diversity and innovation in the tech industry.
Mariam Asmar is the vice president of strategic consulting for Braze, a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. Mariam is a first generation half-Mexican half-Palestinian American with global experience in creative, media, and technology. Her skills range from creative to commercial—with particular expertise in brand strategy, industry strategy and business development. Thanks to a diverse and illustrious career abroad, Mariam understands the nuances of cultural relevance and context on a global scale for brands. In her role at Braze, Mariam looks after the Business Value team, Industry Solutions and Braze’s Creative Strategy function, the 427° Innovation Lab.
Sal Crish is National Director at TrueSource, an OnPoint Group Company, and the first call for retailers and property managers in need of critical facility maintenance for more than fifty years.
Rebecca Razulis, COO, Gelato
Rebecca leads Operations and Supply Chain, working with our production and distribution partners across the world to offer Gelato customers high-quality, sustainable products and speedy delivery, accessible via one global print cloud. Previously, she worked in Customer Service for Amazon, where she was responsible for customer experience, delivery experience, executive customer relations, and social media customer service in the UK. Prior to Amazon, Rebecca worked as a Strategy & Operations consultant at Deloitte specializing in global logistics.
Rebecca holds an MBA from INSEAD and a BA in Latin American Studies and East Asian Studies from Johns Hopkins University in Baltimore.
Scott Greenberg is a business speaker, writer, and coach who helps leaders and teams perform at a higher level. His upcoming book entitled Stop The Shift Show: Turn Your Struggling Hourly Workers into a Top-Performing Team will be released in February 2024.
Marcus Shen is the CEO at B-Stock Solutions, the world's largest B2B marketplace for excess merchandise. His 15+ years of executive and investor expertise in the internet and software industries has brought phenomenal growth to B-Stock Solutions. Since joining B-Stock Solutions in 2019, our buyer base has grown incredibly to over 325,000 bids per month, which is an increase of 64.8% since 2019. B-Stock is proud to claim that 9 of the top 10 USA retailers and manufacturers now use B-Stock to list and sell their overstock and returned merchandise.
Boasting a skillset in SaaS, E-commerce, Operations, SMB, Private Equity, M&A, and Corporate Finance, Marcus is leading the B-Stock team to build an innovative solution which leverages data and technology to re-imagine the traditional liquidation industry. This new approach is an effective way for businesses to recover some value from surplus inventory and free up warehouse space as well as increasing their recovery rates without the hassle of finding a buyer.
Jason Oeltjen is the vice president of product management at Ping Identity. Over the last 20 years, Jason has led engineering, support, and product organizations at companies from early startups to Fortune 500. Most recently he has worked on cloud identity solutions, focused on creating simple cloud solutions to solve complex enterprise identity security challenges.
Eric S. Youngstrom is founder and CEO of Austin-based Onramp Funds, an innovative funding provider that supports the growth of eCommerce businesses. Eric leads a team steeped in eCommerce, providing financing and other resources to empower online merchants to scale their businesses and achieve their dreams.
Christoph Börner is a multi-organizational founder, developer, tester, speaker, and in his spare time, a pretty great drummer. He is the Senior Director of Digital for Cyara and the co-founder of Botium, the leading industry standard in test automation for chatbots, voice assistants and conversational AI.
John O’Melia joined Contentsquare in 2021 as chief customer officer. He leads the Customer Success team to ensure all customers harness the full power of Contentsquare’s technology and drive significant business value. John was previously the CEO of Seal Software, which was acquired by Docusign in 2020, and he has also held senior leadership positions in Customer Success and Sales at EMC and PwC.
Tony Santo, the VP of customer success and professional services at Innervate, leads a dedicated team of customer and technical advocates, driving revenue growth through the accelerated adoption of Innervate's software and services and managing key external partnerships. Interested in further insights? You can connect with Tony by following him on LinkedIn.
Aditya Vempaty is the vice president of marketing for MoEngage, an insights-led customer engagement platform.
As CEO and founder of LOKKER, Ian Cohen is dedicated to providing solutions that empower companies to take control of their privacy obligations. Before founding LOKKER in 2021, Cohen formerly served as CEO for Credit.com, and CPO for Experian, where he focused on consumer-permissioned data.
Andres Lares is the managing partner at Shapiro Negotiations Institute and co-author of Persuade: The 4-Step Process to Influence People and Decisions. Lares' expertise ranges from coaching live negotiations for sports clients including Cleveland Browns, Brooklyn Nets, and more, to developing online content for facilitating programs in real estate, advisory, media, banking, and pharmaceuticals. He is a guest lecturer on the topic of negotiation and influencing at various universities including Ohio University and annually teaches a sports negotiation course at Johns Hopkins University. Lares is a recognized contributor to numerous national media outlets including Forbes, Entrepreneur, Selling Power, Sales and Marketing Management, Training Mag, and many more. You can also find him quoted in Forbes, Business Insider, Fast Company, MarketWatch, and Huffington Post.
Jason Cottrell is the CEO and founder of Orium, North America’s leading composable commerce consultancy and system integrator. He works closely with clients and partners to ensure business goals and customer needs are being met, leading the Orium team through ambitious transformation programs at the intersection of commerce, composability, and customer data.
Founder of a boutique growth agency that specializes in live-selling fashion/apparel brands. We started with a handful of clients and the promise to rewrite the book on what an agency can be. Two years and $331 million in client revenue later, we're just getting started!
Tyler Abderholden is the vice president of network, North America, at Sendle. He has held roles in global logistics optimization, and management of Sendle’s North American network over the past two years, launching Sendle’s network in Canada and expanding access to Sendle’s alternative US carrier network. Tyler has over 15 years of total experience in the logistics sector, with 13 years at FedEx SmartPost and Ground, and various roles of facility and network engineering and optimization and operations research management.
Manfred co-leads Yonder and is responsible for the development of the consultancy’s offer and ensuring it delivers the highest quality solutions for clients. Manfred is deeply experienced in business innovation and brand strategy development across most sectors, with clients including Rosewood Hotels and Resorts, Stella McCartney, Radisson Hotel Group, and KPMG.
Sudip Mazumder is senior vice president, retail industry lead, North America at digital consultancy Publicis Sapient.
Sudip leads the Publicis Sapient’s Retail business in North America. He advises clients on growth and go-to-market strategies, consumer experience and commercial effectiveness programs in the digital business transformation space.
For over two decades at Publicis Sapient, Sudip has delivered multi-million-dollar digital transformation engagements for multiple Fortune 500 clients. For these clients, Sudip helped in developing and employing agility-at-scale techniques to improve productivity, quality, morale and time-to-market.
Sudip holds a degree in Mechanical Engineering from Indian Institute of Technology Kanpur and an MBA in General Management from Chicago Booth.
Ken Yanhs is the chief marketing officer of Zoovu. He is a marketing and technology professional with global experience delivering prospects and customers for leading consumer and b2b brands.
Julie Tilenius is President of TrueSource, an OnPoint Group Company, a partner to more than half of the U.S. top 100 retailers nationwide and the first call for retailers and property managers in need of critical facility maintenance. TrueSource’s nationwide network of qualified service advisors includes more than 25,000 nationwide affiliates for the skilled trades of manual doors & locks, commercial doors & docks, glass & panic hardware, plumbing, and custom deep cleaning & floorcare.
Prior to joining OnPoint Group, Julie Tilenius was VP of Sales Operations for MSC Industrial Supply a multibillion-dollar NYSE listed, global company. In her 25 years of tenure with MSC she held many leadership roles in the areas of Financial Planning & Reporting, Acquisition & Integration, Customer Solutions, Ecommerce and Sales Operations. Prior to joining MSC Industrial Supply, Julie was an auditor for KPMG providing a broad range of accounting and auditing services to a wide distribution of companies in varied industries. Julie received a Bachelor of Science in Accounting from Long Island University and resides in Smithtown, NY with her two children. Aside from work, Julie enjoys outdoor activities and spending time with her family.
Ed Leahy is the head of sales, North America, at Publishers Clearing House (PCH) Media. With over 10 years of leadership experience in data sales and marketing technology, Ed is responsible for leading PCH Media’s direct sales team and helping partners accurately reach their core consumers and reduce campaign waste. Prior to his role at PCH Media, Ed held various positions at end-to-end data collaboration platform provider Lotame – most recently as Vice President, North America -- where he oversaw all aspects of sales for the company within the North America region.
Pete Elmgren is Chief Revenue Officer at Rithum. In a career spanning 25 years, Pete has led sales and business development teams for leading cloud software and cybersecurity companies, and now heads up global go-to-market efforts for Rithum to drive the greatest value and success for customers. Previously, he served as CRO for Riskified and prior to that was SVP, Global Business Development at SAP. Pete also held executive leadership roles at Microsoft, Palo Alto Networks, Polycom and other leading technology companies. He has a bachelor’s degree from St. Olaf College in Minnesota.
Neeraj Methi has over 22 years of experience in technology as a pre-sales leader creating and building high- performing teams. As VP of Solutions, Neeraj is charged with leading architects, developing innovating solutions, scaling the organization to grow revenue, and making customers raving fans of BeyondID. Prior to joining BeyondID, Neeraj served in leadership roles at Okta, OutSystems and CA Technologies.
Nakul Narayan is the chief product officer at Attentive. Nakul was previously the SVP Product at Instabase from August 2019 to July 2022. Prior to that, they were the COO at Ascend.io from September 2017 to August 2019. Nakul also served as the VP & GM of Salesforce Inbox from April 2016 to September 2017.
Anthony Rotio is the Chief Data Strategy Officer at GrowthLoop, where he leads partnerships and generative AI product features, following his tenure as Chief Customer Officer. Prior to GrowthLoop, he was head of the Owned Retail Business Unit at Anheuser-Busch; following stints as a marketing director, digital product manager, and sales strategy manager. Anthony invented and founded Pizza Shelf (a consumer product) and led Amazon Services and Data Analysis at Crimson Advantage (a marketing strategy consultancy). He is a certified Google Professional Cloud Architect and has his B.A. in computer science from Harvard.
Marc is the senior VP, NXTDRIVE, at Vericast. He leads a cross-functional team focused on the development and launch of NXTDRIVE, an industry-first customer data marketing platform that combines first-party data management and marketing activation from a single partner and solution for precise targeting and media delivery across print and digital channels. He was most recently VP of digital products, where he led product management for digital coupons, omnichannel advertising solutions, product innovation and strategy. Mathies has an extensive, 30-year background in digital and print marketing and specializes in leveraging consumer insights and data to help some of the largest brands in the U.S. drive high return on advertising investment. He is an expert in helping companies transition to their digital future with electronic publishing workflows and digital advertising and marketing technologies.
Alex Avramenko is the head of commerce growth at GoDaddy, where he leads GoDaddy’s efforts to help entrepreneurs start, grow and scale their businesses. With a 12-year track record, Alex is a seasoned digital marketing leader and commerce expert, driving growth and ROI in companies ranging from startups to Fortune 250 firms.
Amena Ali has an exceptional track record with more than 25 years experience in delivering value for customers, spearheading software innovation, and growing SaaS and software businesses. As CEO of Optoro, the leading software platform for retail returns, Amena is leading the company to record growth, overseeing new product launches and partnerships, and major customer wins. Optoro’s Returns Management System, used by retail’s most iconic brands, such as GAP, American Eagle and Best Buy, recently surpassed 200M returns. The company’s software platform makes retail returns simple and efficient, reducing waste and enabling circularity. In 2023, she was named to the Forbes 50 Over 50 Innovation list as well as DC’s Tech Titans. Amena previously served as CEO of Airside Mobile and VividCortex.
Alex Rhodes is the global head of unified commerce at Adyen leading the charge on aiding multi-channel businesses across retail, hospitality, grocery and food & beverage. With 9+ years at the company, Alex started on the account management side of the company for both the U.S. and Canada, as well as served as the managing director and a board member for Adyen Canada Ltd. In 2022, he transitioned to the retail and unified commerce side of the company to build Adyen into a category leader for enterprise retail payments. Alex has also held titles at Amazon and Salesforce prior to joining the fintech. He has a bachelor’s degree in finance from Santa Clara University and an MBA from NYU.
Dennis Moon, Roadie’s COO, has served in executive management positions in both public and privately held companies over the past 15 years, including as executive vice president for Medovex Corp. (Nasdaq: MDVX), a medical device and technology company, and chief operations officer for JCS, where he assisted in the sale of the company to a private equity fund and remained COO of the JCS Division for Correctional Healthcare Companies. As COO, his responsibilities included supervising the day-to-day operations and maintenance of over 50,000 monthly clients, over 200 city, county and state contracts, 70 physical office locations, over 400 employees and over 1.8 million financial transactions per year.
Prior to his career in executive management, Dennis served in the U.S. Army as an intelligence analyst and combat engineer with TS/SCI Clearance. He holds a bachelor’s degree from the University of Central Florida.
As senior director of global fraud solutions at TransUnion, Richard Tsai is focused on matching market needs with their anti-fraud, identity, and authentication solutions. Richard specializes in anti-financial crimes, including fraud prevention, anti-money laundering (AML), and cybersecurity, and has over 20 years of various leadership experience spanning product marketing and strategy, product management, and software engineering in the fintech and information security industries.
Peter Karpas is CEO of Bold Commerce, the company that powers tailored checkout and subscription experiences for leading omnichannel retailers and direct-to-consumer brands. Karpas has more than three decades of experience creating growth for ecommerce, payments and fintech companies and the customers they serve, having held previous positions at companies including PayPal, Intuit and First Data (now Fiserv).
Jimmy Doheny is partner and director of operations at Demand.io. He spearheads internal revenue and content operations at Demand.io, a prominent player in the e-commerce sector. Under his leadership, the company supports innovations like SimplyCodes, a leading coupon browser extension, alongside other popular brands such as Knoji, DealSpotr, and Product.Ai.
Ray Hatch has served as president and CEO of Quest Resource Management Group (NASDAQ: QRHC) since February 2016. A senior executive with in-depth experience building profitable businesses and orchestrating transformational growth, Ray brings over 25 years of experience in both the waste management and food services industries. He has managed businesses and/or business units with as many as 600+ employees and more than one billion dollars in revenue. Previously, Ray served as President of Merchants Market Group, an international foodservice distribution company. Ray also served in various executive roles with Oakleaf Waste Management, a provider of waste outsourcing that was acquired by Waste Management.
Chap Achen is vice president of product strategy and operations at Nextuple, a firm that helps retailers, grocers and distributors elevate their omnichannel Order Management Systems by using a microservices architecture. The Nextuple Order Management Studio (NOMS) enables retailers to quickly build,and scale new order management and inventory-led experiences to delight customers, create more omnichannel agility, and accelerate time-to-value. He has spent 25 years in the retail OMNI fulfillment domain as a business leader driving OMNI fulfillment transformation from within large organizations (Best Buy) and smaller premium brands (Red Wing Shoe Company). At Nextuple, Chap is responsible for our Nextuple Fulfillment Studio product strategy and helping retailers get the most out of their OMNI fulfillment technology investments.
Dan Pinto is CEO and co-founder of Fingerprint and brings over a decade of experience in tech. He began his career in software engineering, where he developed an interest in creating bots, but quickly shifted his focus to entrepreneurship. Dan has founded many small startups, including eBay stores, a tech blog, and even a forum for TV shows.
In 2014, Dan co-founded Machinio, a search engine for used machinery, which was later acquired by NASDAQ:LQDT in 2018. After this success, he co-founded Fingerprint, the world’s most accurate device identifier, which has raised over $77 million since its first funding round in 2020. Fingerprint currently employs over 100 people and is dedicated to solving the complex issue of online fraud.
Bill Schneider, Vice President of Product Marketing and Communications, SheerID
Bill has been at the intersection of personalization, identity and analytics over his 20-year career. As VP of Product Marketing and Communications, he is SheerID’s product champion, helping leading brands build genuine connections with consumers in 100s of consumer communities including Gen Z, military, and esteemed professionals like teachers. Driven by his experience, Bill’s work is fueled by a profound passion for helping businesses connect with people across the digital divide. Bill resides in Portland Oregon with his family.
Faisal Ahmed is the co-founder and CEO of ORME, a new social commerce app.
Cary is the CEO of Decile, a customer data and analytics platform whose mission is to help e-commerce brands grow profitably. Decile spun out of SocialCode in July 2020 where Cary was a co-founder back in 2010. SocialCode’s goal was to transform marketers into more responsive, data-driven institutions that connect more deeply with their customers. Prior to SocialCode, she worked in the Ad Innovations group at Washington Post Digital and served as a Program Associate at the Aspen Institute in the Communications and Society Program and has roots in the agency world. Cary holds a M.A. in Communications, Culture, and Technology from Georgetown University and a B.S. in Business from Wake Forest University and taught Digital Analytics in Georgetown’s PR and Corporate Communications program.
Daniel Avancini is the chief data officer and co-founder at Indicium, an AI and data consultancy that helps companies gain an analytical edge through data. He specializes in helping companies build their modern analytics stack using cutting-edge tools and processes for data lake, data warehousing, data governance and advanced analytics.
David Klein is a dynamic entrepreneur, venture partner, and investor with a proven track record of transformative leadership in the realms of technology, supply chain, and inclusive development. As co-founder and president of Inspectorio, he has played a pivotal role in reshaping global supply chains, fostering innovation, and driving positive change.
Meghan has extensive background in retail media marketing, co-op media and agency management, while also having an extensive digital marketing background in leadership positions. She is currently the director of global retail media at Rithum, a provider of end-to-end e-commerce solutions for retailers and brands.
Jasmin King is a manager of Strategic Services for The Lacek Group. For more than 30 years, The Lacek Group has been innovating the art and algorithms of brand devotion. We help world-class brands identify their highest-potential customers, engage them across channels throughout their lifecycles, personalize each relationship for optimal long-term results, and measure the true effectiveness of those efforts. The Lacek Group is an Ogilvy One company.
Bruno Farinelli is an expert in biometrics and browsing behavior, and serves as Senior Director of Operations and Analytics at ClearSale. Bruno holds a Bachelor's degree in Statistics from top Brazilian University UNICAMP and an MBA in Business Intelligence from one of the most well-known Technology Institutes in Latin America FIAP. Follow on LinkedIn, Facebook, Instagram Twitter @ClearSaleUS, or visit https://www.clear.sale.
Jon leads Sedex as the company delivers its strategy and mission. As a technology sector professional with over 20 years’ experience in executive leadership, he brings extensive experience in driving high-performing growth strategies for international organizations. He is passionate about the power of technology to improve people’s lives, and the potential of Sedex’s ambitious plans to support this vision.
Jon’s career spans retail banking, consulting and IT-related professional services. Previous roles include Corporate Vice-President at HCL Technologies, Chief Operating Officer at Axon Group and Chief Executive at Electrosonic.
Alie has over 10 years of experience leading research solutions, working with the world’s largest brands to solve complex problems with consumer and market insights. As the lead researcher of The Loyalty ReportTM, Alie has a deep understanding of consumers’ changing loyalty attitudes, behaviors and motivations. She uses her passion for data analysis and loyalty strategy to unearth actionable insights for her clients.
Itamar Zur founded Veho based on the belief that getting a package should be a pleasure. After a failed delivery of a meal kit subscription led him down a customer service abyss, Zur realized that the experience he had anticipated for days fell apart in the last mile. Veho was built on this core insight: customer-first delivery experiences directly impact brands' customer retention and customer lifetime value. With support from a team of industry veterans from FedEx, Uber and Amazon, Zur and his co-founder Fred Cook have grown Veho to provide the most transparent, customer-centric, and flexible last-mile shipping solution for brands radically focused on first-rate customer experience.
Nik Froehlich, CEO, Saritasa
Nik is the CEO and founder of Saritasa. His passion for technology and the incredible enhancements it brings to our everyday lives is what inspired him to start Saritasa back in 2005. He recognized that many businesses are often afraid to adopt new technologies and sought a way to bridge the gap between innovation and business.
As CMO of Bazaarvoice, Zarina leads with a customer-centric, insights-driven, and outcome-based approach to all aspects of marketing. A recognized growth catalyst, Zarina is passionate about design thinking, the art and science of being relevant, agile leadership, inclusion, and being purpose-driven.
Before joining Bazaarvoice, Zarina was Chief Communications & Marketing Officer of Rackspace Technology and held sales and marketing executive positions at IBM tenure at public and PE/VC portfolio firms including IBM, SAP, Syniti, and Rackspace Technology. A champion for diversity and inclusion and a global citizen, Zarina has in-depth hands-on experience in global and regional markets, including North America, Latin America, Europe, and Asia Pacific & Japan.
Zarina was recently named among the 2021 Outstanding 50 Asian Americans in Business by the Asian American Business Development Center (AABDC). She was also named Women of the Decade in Technology & Innovation at the Women Economic Forum in 2018.
Zarina is a Marketing Academy CMO Fellow, a Southern Methodist University MBA, and a graduate of the Asian Advanced Leadership Program at Stanford University’s Graduate School of Business. She also holds a BA in Journalism from the University of North Texas.