
Wal-Mart

The new owner of Mills Fleet Farm has named a former Wal-Mart executive as CEO of the outdoors-goods retailer. The new Mills CEO, Duncan Mac Naughton, was chief merchandising and marketing officer at Wal-Mart until November 2014, when he left in a top-management shuffle after five years with the national discounter. Family-owned Mills Fleet Farm announced in…
This article explains what CRM retargeting is, why you should use it and how it can increase conversions.
Wal-Mart cut more than 100 jobs at its Bentonville, Arkansas headquarters this week, in a new round of layoffs by the retailer. The latest cuts, first reported by The Wall Street Journal, follow the layoff of 450 workers at its home office in October. These cuts are separate from any occurring at the 100 or so…
Wal-Mart has consistently earned a low opinion from consumers, but CEO Doug McMillon has vowed to improve the retailer's standing with customers. So how's that working out? Not great, at least not yet. The world's largest retailer slipped two points in the latest American Customer Satisfaction Index (ACSI), holding fast to its last-place ranking among department and…
For most of the past 20 years, Wal-Mart Stores Inc. has let another company build and operate gas stations in the parking lots of its stores. Now, the retailer has decided it wants to pump its own gasoline. Last week, Wal-Mart executives told Murphy USA Inc. that going forward it will build and operate its own…
Retail product returns (i.e., reverse logistics) are a crucial component of the overall relationship between customer and retailer. According to the National Retail Federation (NRF), Americans returned $260 billion in merchandise last year, a 66 percent increase from five years ago, and a quarter of that was during the holiday season. The significant increase in…
Wal-Mart Stores Inc unlawfully retaliated against workers who participated in strikes in 2013 and must offer to reinstate 16 dismissed employees, a National Labor Relations Board judge ruled on Thursday. Administrative Law Judge Geoffrey Carter said in a ruling posted on the board's website that the U.S. retailer violated labor law by "disciplining or discharging several…
Most Wal-Mart employees in the U.S. will get a raise next month as part of the second phase of the company's commitment to higher wages. More than 1.2 million workers at Wal-Mart and Sam's Club will see a pay bump on Feb. 20, in line with the company's promise to bring its minimum hourly wage up…
Friday morning’s news that Wal-Mart plans to close 269 stores will certainly have an effect on walk-in retail — especially if you’re on the hunt for inexpensive big-screen televisions, ammunition or Garth Brooks’ exclusive-to-Wal-Mart “Blame It On My Roots” box set. But what effect will the closures have on the way you look when you…
Wal-Mart said Friday it will close 269 stores across the globe, including 154 in the U.S. The world's largest retailer also will open as many as 405 stores globally in the coming fiscal year, as it shifts its focus toward supercenters and Neighborhood Markets in profitable locations. In all, 16,000 employees will be impacted by the…