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Get insights into shopper behavior based on research of over 2,000 U.S. consumers. Increasingly, cloud, social, mobile, Internet of Things (IoT), and artificial intelligence (AI) are empowering customers to research and shop in new ways. The next generation of shoppers expects even smarter retail experiences.
I was excited to interview Tom Ebling last week, a true retail technology leader whose stint as CEO of Demandware from 2010-2016 included growing the software company into a $300 million public company that was acquired by Salesforce for $2.8 billion in 2016. Prior to Demandware, Ebling was the CEO of Lattice Engines, ProfitLogic and…