OMS

The frequently asked questions (FAQs) below are real questions I've been asked over and over through the years. I'm not making these up. If you get asked these questions too, here are quick and simple answers you can use.

Amazon.com has written and rewritten the rules of e-commerce since the late 1990s, and muscled more than a few traditional retailers into an early grave. Times have changed, however. Retailers large and small now have access to strategies and solutions that leverage their brick-and-mortar locations to fuel their e-commerce storefronts while increasing foot traffic at the same time. Better yet, the technology is available in the cloud, meaning lower capital expenditures and faster results.

An order management system is a critical resource for omnichannel retailers who sell merchandise that they ship from either their own warehouse or via a third-party service bureau or logistics provider. To take full advantage of all their benefits, however, you need to make a strategic decision about which OMS is right for your organization. Here are some tips to help with that process.