Johnston & Murphy

Nashville, Tenn. – Genesco, parent to the Journeys, Lids and Johnston & Murphy banners, reported Wednesday a loss of $392,000 for the quarter ended July 31, compared with a loss of $3.2 million in the year-ago period. Sales rose 29% to $471 million, from $364 million. Same-store sales surged 14%, with the Lids Sports Group up 12%, the Journeys Group up 15%, the Johnston & Murphy Group up 17%, and the Underground Station Group up 10%. The company said it is raising its fiscal 2012 guidance, based on the performance. In June, Genesco acquired British footwear company Schuh Group

Many catalogers have evolved during the past decade from dedicated print catalogers to multichannel marketers. In expanding into other sales channels, most catalogers wisely have brought along e-commerce and brick-and-mortar retail specialists to run the additional channels. But if your own efforts at multichannel marketing have been less than stellar, following are some success strategies that may prove useful. Multichannel Rules Virtually every study that looks at consumers who shop via more than one channel shows that multichannel shoppers spend more. For instance, a recently completed Shop.org survey found: - the average retail customer spent $1,267 per year in stores; - customers