J.C. Penney

J.C. Penney will launch Sephora beauty shops in 70 stores as it expands 32 existing locations, bringing Sephora to 650 of its 1,000-plus stores by the end of 2017. The beauty push comes as J.C. Penney de-emphasizes apparel, a weak link for merchants these days, save for off-price chains and Amazon.com, which have been gobbling up…

J.C. Penney is going to expand its home services by testing six new programs in 100 stores. Starting later this month, shoppers will see signs in J.C. Penney home departments and on its digital storefront for services in bathroom remodeling, home heating and cooling systems, quick-ship and installed blinds, whole home water solutions, awnings, and smart…

J.C. Penney plans to close 130 to 140 stores and offer buyouts to 6,000 workers as the department store industry sags in competition with online sellers and nimble niche retailers. The company said Friday that it would shutter 13 percent to 14 percent of its locations and introduce new goods and services aimed at the shifting…

The Los Angeles city attorney’s office has sued four retailers, alleging deceptive advertising that it says misled shoppers into believing that thousands of products were on sale at a hefty discount. The retailers — J.C. Penney, Sears, Kohl’s and Macy’s — falsely advertised high “list” or “regular” prices on merchandise that was never actually for sale at that…

Retailers should waste no time in preparing for this year’s holiday shopping season. Before you know it, consumers will begin searching for the fastest, most convenient way to snag every last item on their holiday wish list. From an e-commerce website to traditional brick-and-mortar stores, offering more than one purchasing channel is an important first step, but it may not be enough to stand out from the competition. By implementing an omnichannel strategy that enables data…

Ever since the online market exploded, consumers have been flocking to online stores in droves, which naturally has hurt the shopping mall as we know it. It’s driven a number of stores out of business, and it threatens the health of thousands more. Retailers are taking steps to ensure the online market doesn’t throw them…

Even though his strategy a few years ago to reinvent J.C. Penney sent the department store chain’s annual sales down $6 billion and caused a major cash crisis, former CEO Ron Johnson maintained on Monday that the retailer would have been better off sticking to his plan. Johnson, previously a star retailer at Apple and…

E-commerce is a money-losing business and hiking up the minimum wage is “bull***.” So said retail’s “merchant prince” Allen Questrom, to a standing-room crowd of former colleagues and current acolytes where he was greeted like a retail rock star. The 50-year retail veteran and turnaround CEO of chains ranging from J.C. Penney and Macy’s (then Federated) to…

J.C. Penney, faced with unexpected light sales in mid-April, slashed payroll, froze overtime and took other drastic cost-cutting steps in an attempt to protect its bottom line, The Post has learned. As the end of its first fiscal quarter approached, the mid-priced department store told store managers to take the emergency measures because the chain faced…

Every retailer hopes to earn not just wallet share, but also the loyalty of its customers. A delighted and loyal customer will keep coming back, spend more money while there, and go one step further by recommending their favorite retailer to friends and family. Recently, Market Force Information announced the results of its annual fashion…