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Likes on Facebook Decline Post-Holiday Season for Some Retailers
March 30, 2011

The more active a brand is on Facebook, the better chance consumers will "Like" it. This was the key finding from a recent study on retailers' growth on Facebook and Twitter conducted by marketing agency Media Logic. However, a follow-up study released this month shows that the majority of brands on Facebook saw their growth on the social media site lose steam as the holiday season came and went.

The Blurring Lines of Channel Convergence
March 28, 2011

The traditional definition of convergence has evolved to mean something much more than the ability to view media across three screens (computer, mobile, television). The term now represents the blurring of the lines between media delivery, social interaction, mobile experiences, and even the physical and digital worlds. Here are nine things that happened in the last year to bring convergence into focus:

How Retailers and Brands Will Evolve Through Social E-Commerce
March 25, 2011

One of the big shifts in online shopping last year was the emergence of social e-commerce. Brands and retailers started to realize that social networks arenโ€™t just a means to extend their visibility, but also a way to pull in more revenue.

Best Practices for Online Advertising in Retail
March 22, 2011

A tremendous shift is taking place in online advertising right now. Google is pushing its display capabilities to new levels, Project Devil at AOL is bringing art back into advertising and organizations like the Interactive Advertising Bureau are pushing the industry to innovate with new ad formats. However, regardless of creative execution, the holy grail of advertising is the ability to reach the right person with the most relevant story โ€” whether itโ€™s through rich media or custom sponsorships โ€” at the right time. At the end of the day, ads have one simple goal: to influence and drive purchases.

Google Changes its Product Search Feed Requirements
March 21, 2011

Google is making some changes to its data requirements and feed specifications in order to help Google Product Search shoppers accurately compare prices and learn more about the products they want to buy.

Holiday Sale Searches on the Rise
March 10, 2011

Consumers are smarter than ever and utilize Google to hunt for sales and promotions, especially around holidays. Whether itโ€™s Valentineโ€™s Day or Presidents Day (both of which were wildly successful this year), shoppers are now trained to search for deals around these dates. St. Patrick's Day is right around the corner, and looking at historical search volume, queries for โ€˜St. Patrickโ€™s Day saleโ€™ terms were up 92 percent from โ€™09 to โ€™10, and three weeks out from the big day, advertisers are already advertising on holiday sale terms.

Is There Value in Surveying Your Customers Online?
March 2, 2011

There you are, minding your own business, buying something online, when a pop-up appears asking if you'd like to take part in a survey about your experience. There might have been a time when being asked for your opinion was in some measure gratifying, but for the most part, checking boxes on a form isn't a rewarding experience. It feels uselessly indirect if you have a specific grievance and pointlessly congratulatory if youโ€™ve just purchased something.

SEO: Why 65 Percent of Top 20 E-Commerce Sites Are Missing the Boat
March 1, 2011

Sales originate through traffic. Google is the number one source of traffic, accounting for up to 80 percent of total traffic on e-commerce sites (organic, paid, and shopping). Does Google like your site? And, most importantly, does Google like and deliver traffic to your product page?