Bloomingdale's

In this week's Retail Right Now, Joe Keenan and Kristina Stidham discuss Total Retail's 2019 Top 100 Omnichannel Retailers report. They discuss key findings to emerge from the report, as well as identify the omnichannel trends gathered from the data. This report is the third annual ranking of 100 publicly traded retailers based on their…

You probably heard about the Starbucks cups Christmas brouhaha. Bloomingdale’s surely did, but still ended up falling into its own holiday promotion kerfuffle. The chain of high-end department stores put out an ad that attracted attention, for all the wrong reasons. The general mood on Twitter was “What were they thinking?” or “This is disgusting.”

The New Year's you're probably used to celebrating is already over, but in just a few days you can celebrate the holiday in a new way with one of your favorite department stores. At select store locations, Bloomingdale's will be celebrating the Chinese New Year and the Year of the Horse with pop-up shops, special events and merchandise, and cultural presentations from Jan. 10 to Feb. 15. 

Instead of just tagging merchandise before it's purchased to prevent theft, Bloomingdale's is keeping some garments tagged after they're sold, too. The three- inch black plastic devices are in visible places, like the front bottom hemline, so they're hard to hide when the garment is worn. Once shoppers remove the tags, which can't be reattached, they can't return the item. Bloomingdale's is using the tactic to combat a practice known as "wardrobing" — buying clothes and using them once — a form of return fraud, which the National Retail Federation estimates cost the industry $8.8 billion last year. 

Giovanni Feroce, CEO of Alex and Ani, announced a partnership with Bloomingdale's to create an Alex and Ani "Shop Within a Shop" on the second floor of the retailer's flagship Manhattan store located at 59th Street and Lexington Avenue. The "Shop Within a Shop" is currently displayed and will be up until May 15, however, the collection will continue to be available at the upscale retailer. 

Bloomingdale's has launched a new customer loyalty program called Loyallist for all its U.S. retail locations and online store. The new tender-neutral program is streamlined and delivers benefits to any customer shopping with a U.S. address at Bloomingdale's — regardless of how they pay.

Macy's will close five Macy's and four Bloomingdale's stores that are underperforming. More than 830 workers will be affected by the closings — 375 at Macy's stores and 463 at Bloomingdale's. But many could have the option of taking jobs at new stores the company plans to open.

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New York City -- British fashion retailer L.K.Bennett, opened its third U.S. boutique, at The Shops at Riverside in Hackensack, N. J. “We have over 100 stores in the UK. now — and in the long term weʼd like to have the same number of stores in the U.S.,” said Robert Bensoussan, CEO London. The storeʼs design creates an elegant and welcoming environment that reflects the sophisticated persona of L.K. Bennettʼs collections. Set against a soft powder pink backdrop and delicate beige woodwork, bespoke display units with mirror finish, rich woolen carpets and fifties-inspired Swedish furnishings create a relaxed,

Major retailers are joining forces with Google to test Google Wallet, an Android application that allows consumers to use virtual versions of their existing plastic credit cards. Consumers can pay for an item using a credit card or gift card, redeem promotions and earn loyalty points — all with a single tap of their smartphone.