Amazon.com

Amazon Launches Monthly Pay-as-You-Go Prime Plans
April 19, 2016 at 10:57 am

The Amazon Prime membership program is incredibly important to the company, and this week, Amazon.com made a bold move by making it available to customers on a monthly pay-as-you-go plan. Previously it was available only as an annual plan (with a 30-day free trial available to new members).

Amazon Takes on Netflix With New Prime Video Streaming Membership
April 18, 2016 at 11:11 am

Amazon will offer a monthly version of its Prime membership program in a move that challenges rival Netflix and gives customers new subscription options. Starting Sunday, the Seattle-based retail giant will sell a monthly Prime membership for its video streaming service at $8.99 per month — one dollar less than Netflix’s standard offering — along with a $10.99 per month option…

Amazon Plans Big Push to Expand Prime Now Fast Delivery
April 4, 2016 at 9:43 am

Amazon.com plans to broaden the reach of its fast delivery service Prime Now, and is selling major brands promotional deals connected to the expansion, a sign the world’s largest Internet retailer is satisfied with early results from the nascent offering. The service — now only available through the Prime Now app on smartphones — will be…

Amazon Terminates More Affiliates Over State Tax Law
April 4, 2016 at 9:38 am

Affiliates and online sellers are the losers thanks to Louisiana's attempt to pressure Amazon.com to collect its state sales tax on purchases made by Louisiana residents. Amazon sent a letter to affiliates in the state last month explaining it was ending its advertising relationship with them. Not only will Amazon affiliates in the state lose out…

Messaging Apps: The Future of Retail Customer Service
April 1, 2016 at 9:52 am

With so many studies demonstrating that younger consumers are far more likely send a Twitter DM or Snapchat than they are to respond to an email, why do so many companies stubbornly stick to email as their primary channel for customer support? Savvy retailers are taking a cue from their customers’ habits and embracing messaging…

Amazon: No Gender or Ethnic Pay Gap in its Ranks
March 24, 2016 at 10:19 am

Amazon.com said Wednesday that there’s no gender or ethnic imbalance in how it pays its employees, heading off pressure from activist investors who wanted the company to prepare a detailed report on the issue. A recent review of its 2015 compensation showed that women earned 99.9 cents for every dollar men earned in the same jobs,…

Amazon Exec Weighs in on Proposed Staples-Office Depot Merger
March 23, 2016 at 11:07 am

An executive with Amazon.com Inc's unit that sells office supplies to businesses gave testimony on Tuesday that appeared to bolster a U.S. regulator's wariness over a potential merger of Staples Inc and Office Depot Inc. The U.S. Federal Trade Commission filed a lawsuit last year to block the proposed $6.3 billion acquisition of Office Depot by…

Amazon Sues Former Exec Recently Hired by Target
March 22, 2016 at 11:11 am

Amazon.com filed suit against a longtime logistics and supply chain executive recently hired by rival Target Corp. over what it said was a violation of a noncompete agreement. In the lawsuit, the Seattle retailer said Arthur Valdez, employed by Amazon for 16 years, was in a position to reveal confidential strategy to its rival. Target touted Valdez’s…

UK to Hold eBay, Amazon Liable for Sellers’ Tax Evasion
March 21, 2016 at 12:36 pm

When the U.K. Chancellor of the Exchequer George Osborne presented his 2016 budget, he had a warning for online sellers and online marketplaces, saying it was unfair when small businessmen and women compete against foreign companies on the internet that don't pay taxes.

Amazon Files Patent for Pay by Selfie
March 16, 2016 at 9:58 am

Amazon.com has filed a patent to allow customers to pay by selfie — but only after they do something that proves they're a real, three-dimensional person and not a photo, such as blinking or smiling. The system described in the patent uses biometric facial recognition software to confirm that the human in the picture is eligible…