Amazon.com

Amazon.com is planning to open a drive-up grocery store in Seattle, newly discovered planning documents suggest. Permit filings uncovered by GeekWire show plans to renovate a former restaurant in Seattle’s Ballard neighborhood into a 9,759 square foot retail space where customers can pick up groceries that they’ve ordered online, in what the project team calls “a new model of grocery shopping.” Amazon appears…

Amazon.com is testing a paid customer support model. For small sellers, it may sound ridiculously expensive at $400 per month, but for larger merchants, that may be a small price to pay for help to resolve problems that impact their business. Amazon announced the initiative to attendees of its recent Women's Entrepreneur Conference in Seattle. The customer…

Amazon.com is making an effort to woo more women entrepreneurs to its online marketplace, which attracts 300 million shoppers from 185 countries, by emphasizing the company’s global reach and tools for efficiently building a budding business. The company made its appeal Tuesday at its first Women’s Entrepreneur Conference, which drew 300 e-commerce merchants to Amazon’s global…

Jet.com pitches itself as a lower-priced alternative to Amazon.com, partly by not tacking on sales taxes in most states. But tax experts say Jet’s sale to retail giant Wal-Mart Stores Inc. could jeopardize that price advantage by forcing it to collect taxes nationwide. A 1992 Supreme Court ruling allows retailers to avoid collecting sales taxes in states…

For the first time in four years, Target will sell Amazon.com tablets and e-readers on its website and in its stores. Target stopped selling Kindles in May 2012, according to an article from The New York Times. At the time, Target was one of the bigger carriers of the e-readers outside of the e-commerce space.…

Amazon.com launched its first ever branded cargo plane, Amazon One, at Seattle’s SeaFair Air Show on Friday. The Boeing 767-300 plane is one of 40 that Amazon has agreed to lease through air cargo partners Atlas Air and ATSG. In an ode to its Prime members, Amazon’s first plane in its dedicated fleet features a…

Another Amazon Prime Day is in the books, and once again the #PrimeDayFail hashtag was trending on social media throughout the one-day cybershopping extravaganza. Where last year the complaints centered largely on lackluster deals, 2016 delivered a different frustration: checkout failures. It turns out Amazon.com’s technology team couldn’t cover the check its marketing department went…

Amazon.com sellers (both Individual and Pro) listen up: You have until Aug. 28 to migrate over to the new SOA platform or Amazon will do it for you. In a letter sent to sellers on July 26, Amazon explains that sellers’ products will remain buyable and all ratings, reviews, feedback, listings, inventory, existing disbursement options,…

The results are in, and despite technical glitches, Amazon Prime Day proved even more successful for the company than last year, with worldwide orders rising 60 percent compared to 2015. Analysts estimated 1.5 million people signed up for Prime on July 12. Retailers knew Amazon.com would put its marketing weight behind its own manufactured holiday and…

“I LOVE this shop,” my wife said when she came across a new dress shop in our local town. Love is a strong word, but that's exactly what retailers are trying to inspire in customers when they endeavor to build an emotional connection with them. The Harvard Business Review says that customers are emotionally connected…