Amazon.com

Amazon.com is building an app that matches truck drivers with shippers, a new service that would deepen its presence in the $800 billion trucking industry, a person with direct knowledge of the matter told Business Insider. The app, scheduled to launch next summer, is designed to make it easier for truck drivers to find shippers that…

Amazon.com has built a convenience store in downtown Seattle that deploys a gaggle of technologies similar to those used in self-driving cars to allow shoppers to come in, grab items and walk out without going through a register. The 1,800-square-foot store, officially dubbed “Amazon Go,” is the latest brick-and-mortar initiative from the e-commerce giant, which already…

Amazon.com officially launched its Black Friday Deals Store, now through Dec. 22. In addition to offering new deals as often as every five minutes, Amazon is also featuring “holiday gift guides” to help shoppers find gifts without all the guesswork. Prime members are also eligible for additional deals, such as two-day shipping on more than 30 million…

For better or worse, e-commerce has truly transformed the traditional shopping experience at brick-and-mortar retail locations. Customers visiting a physical store have greater expectations for a product to be in stock and priced competitively with similar retailers or online shopping outlets such as Amazon.com. They expect stellar customer service, because it would be even easier, if not more convenient,…

According to The Wall Street Journal, Amazon.com plans to open convenience stores that sell milk, produce and other consumables, as well as drive-up destinations where shoppers can have their orders brought to their cars. People familiar with the strategy told the paper that shoppers could use their smartphones or screens scattered around the shops to place their…

For any business, the ultimate goal is to intertwine profit, growth and customer satisfaction. However, growth and customer satisfaction often come at the expense of profit. For many years, this tradeoff was the norm at Amazon.com — the company achieved amazing growth, but spent what would be profits on business experiments (e.g., fulfillment centers). Recently though, Amazon has strung…

Has e-commerce gobbled up brick-and-mortar? To answer that, let’s start with a brief history. eBay exploded onto the scene in a big way in the 1990s, and challenged some very long-held beliefs: Would people trust online commerce? You bet they would. People not only trusted e-commerce, but devoured it. Zappos, PayPal and countless others ballooned to $1 billion revenue businesses. By…

We’ve all seen the headlines. Retailers across the board are shuttering stores or going out of business — Sears, Sports Authority, Kmart, Office Depot. The numbers are staggering. According to data from outplacement firm Challenger, Gray & Christmas, retailers have laid off approximately 44,000 workers in 2016 alone — all while Amazon.com boasts 31 percent year-over-year second quarter revenues. The discrepancy in retailer…

Amazon.com is aggressively expanding its presence in the brick-and-mortar retail market, with a plan to open dozens of new pop-up shops in U.S. malls over the next year. The pop-up shops are a separate effort from the physical bookstore that Amazon opened in Seattle last year, and are primarily designed to showcase and sell the company's…

The San Francisco 49ers announced last week that it has partnered with Amazon.com to offer the team's fans who tailgate before games one-hour Prime Now delivery for tens of thousands of items from Amazon. Fans will be able to order everything from more beer to 49ers gear via the Prime Now app starting four hours…