Amazon.com
November 21, 2018 at 11:47 am
The typical convenience store experience is the opposite of the convenience that most consumers are looking for. You wind up in the checkout line behind the guy who is indecisive on his cigarette selection, can’t remember his wife’s lottery numbers, and finally wants to pay for everything in pennies. Amazon’s Solution Amazon.com appears to have…
November 16, 2018 at 9:57 am
Total Retail’s Caitlin Sullivan and Joe Keenan discuss a few trends emerging in retail for the upcoming shopping holidays.
November 8, 2018 at 4:02 pm
Amazon.com is dropping its first-ever printed holiday toy catalog to millions of customers starting this month, according to a report on CNBC. The catalog features 70 pages of cozily-clad kids surrounded by toys such as action figures, board games and Barbies, as well as high-end items such as Bose audio gear and PlayStations. The book…
November 1, 2018 at 12:53 pm
CVS Pharmacy, the retail division of CVS Health, is testing a membership program called CarePass to members in Boston that offers additional benefits to the company's ExtraCare Rewards Program. The new loyalty program is being compared to Amazon.com's Amazon Prime. CVS will charge CarePass members $5 monthly or $48 for a full year, which includes free one-day or…
October 19, 2018 at 11:17 am
eBay filed a lawsuit against Amazon.com on Wednesday alleging it fraudulently poached its high-value sellers by infiltrating an internal messaging system called M2M. In the filing, eBay says its rival is "unwilling to fairly compete for third-party seller business." Amazon declined to comment on the lawsuit. eBay says the Amazon "scheme" violated its user agreement policies and…
October 4, 2018 at 12:05 pm
eBay has accused Amazon.com of trying to poach sellers for its own marketplace through eBay's internal messaging system, The Wall Street Journal reported yesterday. The report said that on Monday, eBay sent a cease-and-desist letter to Amazon, alleging that 50 Amazon sales agents sent 1,000-plus messages through eBay's system over the last several years in a bid to sway sellers to…
September 28, 2018 at 12:07 pm
Amazon.com is opening a new physical store that sells items from its website rated four stars or above, the company said in a blog post on Wednesday, making a bigger push into brick-and-mortar retail. The store opened yesterday in New York's SoHo neighborhood. The company said Amazon Prime members will pay "the Amazon.com price" when they…
September 21, 2018 at 12:37 pm
The fourth annual Prime Day is in the books. It was a 36-hour frenzy and Amazon.com, yet again, topped sales records and units sold. While millions of consumers were buzzing about the 300,000 Instant Pots and 150,000 LifeStraw Water Filters sold, few were thinking about the logistical gymnastics sellers go through so Amazon can deliver…
September 18, 2018 at 9:06 am
Amazon.com has launched a new portal it’s calling Storefronts to celebrate small and midsize merchants that sell on its platform. The retailer is starting this first in the U.S., focussing on some 20,000 merchants “from all 50 states.” There are roughly 300,000 small businesses from the U.S. selling on Amazon today. Storefronts will highlight different merchants…
September 6, 2018 at 2:27 pm
For retailers, it's becoming a scary time to be over-reliant on the tried-and-true forms of digital marketing. The perfect storm of crowded platforms, consumer fatigue and GDPR is severely limiting free distribution mediums such as email, text and social, thus driving more dependence on paid advertising. However, the cost of ephemeral ad units continues to rise,…
