Amazon.com

Americans might not agree on much, but we all appear to love Amazon.com. In less than 25 years, the retailer has captured almost half of all e-commerce sales and completely changed the way consumers shop. More than just simple convenience, Amazon has mastered personalization at scale through innovations in machine learning and its commitment to customer service.…

Amazon.com on Thursday canceled its plans to build an expansive corporate campus in New York City after facing an unexpectedly fierce backlash from some lawmakers and union leaders, who contended that a tech giant didn't deserve nearly $3 billion in government incentives. The retail giant, as part of its extensive search for a new headquarters, had…

Here are four key strategies sellers can use to stay competitive and profitable as Amazon’s private-label strategy continues to evolve.

In this episode of Retail Right Now, Total Retail’s Joe Keenan discusses Amazon’s plan to expand the reach of its Whole Foods stores.

Amazon.com has raised consumer expectations of retailers on levels of service, speed and ease of use. Amazon has built an amazing search and recommendation engine by capturing years of transactional and search data on its platform. Once a consumer has found their product, the transaction is designed to be frictionless, incredibly fast and convenient with…

Amazon.com has plans to expand Whole Foods stores into more suburbs and other areas across the U.S., according to sources familiar with the plans, reports MarketWatch. The retailer is looking to push more of the grocery chain's stores into new areas where more rural customers can take advantage of its two-hour delivery service. Specific location…

Amazon.com has become synonymous with online shopping. Just as “google it” or “I need a Band-Aid” have become colloquialisms, so has “order it on Amazon.” I work with dozens of millennials and have a 5- and 7-year-old at home, and whenever they need something, their first response is “get it on Amazon.” The “culture of…

Amazon.com reportedly fired workers in the U.S. and India for allegedly giving internal data to independent sellers linked to scams. Following an investigation into suspected bribes, the e-commerce giant took action against disreputable sellers by limiting access to data and deleting thousands of suspicious reviews, The Wall Street Journal reported Monday. Part of the probe is centered…

Amazon.com exposed some of its customers’ names and email addresses on Wednesday because of a "technical error," according to emails the company sent to affected customers. BetaNews, which first reported the incident, said affected customers received an email that said Amazon had " … inadvertently disclosed your name and email address due to a technical error." The email…

The typical convenience store experience is the opposite of the convenience that most consumers are looking for. You wind up in the checkout line behind the guy who is indecisive on his cigarette selection, can’t remember his wife’s lottery numbers, and finally wants to pay for everything in pennies. Amazon’s Solution Amazon.com appears to have…