Today on Total Retail

Total Retail recently published its Top 50 Tips of 2023 report. This annual feature includes tips on how to run a more efficient and profitable retail business, and covers multiple functions for doing so, including e-commerce. Below are five tips designed for retailers that will help them position their businesses for success to close the holiday…

As workplaces increasingly rely on the use of cellphones and other communication tools both during and outside the workday, employers face increased risks of wage-hour litigation. For example, three former Publix assistant managers recently brought a collective action against the grocery store chain alleging violations of the Fair Labor Standards Act (FLSA), which is the…

Supply chains across the globe are becoming increasingly complex, competitive, and under the scrutiny of existing and developing regulation. To date, the guiding solution has been elementary: scan it. For years, scanning products have allowed supply chain professionals to keep track of every item in their supply chain, from warehouses to delivery trucks to store…

The holiday season and year-end months account for as much as a fifth or more of annual sales for some retailers, with 2023 set to be no exception. Thanksgiving and Black Friday may have passed, but as consumers get ready to enjoy the final days of the holiday season, it’s the perfect opportunity for fraudsters…

It’s that time of the year when retailers ready themselves for a surge in sales and roll out festive promotions. But after the cash registers stop ringing and the holiday lights turn off, many concerns surface, such as gift returns and ongoing sustainability challenges. Retailers are estimated to throw away around 25 percent of their…

Innovations in frictionless-yet-secure transactions are becoming increasingly important when it comes to navigating promotions in various industries, a weapon often used to boost customer acquisition and loyalty. An estimated $1.5 million is lost each month by U.S.-based delivery companies attributed to promotion abuse, a type of online fraud in which bad actors take advantage of…

No other advertising channel has ever grown as fast as commerce media. In just five years, the market went from $1 billion to $30 billion — more than twice as fast as it took social media advertising to achieve the same milestone. And by all accounts, commerce media is just getting started. Retailers have a…

Seattle-based retailer Zulily's website has been down for maintenance since Monday following the layoffs of 800 workers. When attempting to visit Zulily's website Wednesday, the link redirects to https://www.zulily.com/password and displays a message that says, "We are down for maintenance." Earlier this month, news emerged about Zulily layoffs in three states — Washington, Ohio and…

For sugar importers, this past summer was anything but sweet. The cost of sugar has surged by more than 40 percent globally since last year due largely to poor harvest conditions caused by dry conditions across India, China, and Thailand, as well as an unusually cold and wet spring in Europe, which are expected to…

At this point, doing one's holiday shopping at the mall feels almost like a nostalgic throwback — not far removed from listening to music on vinyl or taking pictures with a disposable camera. The records for online holiday shopping are broken on what seems like a yearly basis, with last year's $9.12 billion representing the…