Today on Total Retail

In episode 430 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Trina Spear, CEO and co-founder of FIGS, a direct-to-consumer, modern healthcare apparel and lifestyle brand. Listen in as Spear provides an overview of the FIGS brand (0:40), her inspiration for launching the company (1:40) and why now is the right time to open its…

Generative artificial intelligence (GenAI) is the next big thing for retail. With 92 percent of retailers planning to increase AI investments next year, leading brands like Walmart are already rolling out GenAI assistants to help customers with purchases. The possibilities for GenAI are endless, but they create new risks for data breaches that everyone needs…

With the 2023 holiday season upon us, the predictions for how the season will shape up are a bit of a mixed bag. Adobe predicts online shopping will increase by almost 5 percent between Nov. 1 and Dec. 31. Yet other indicators have signaled a decline in consumer confidence. The reality of the new economy…

The COVID-19 pandemic and the ongoing war in Ukraine have had a significant impact on the global economy, disrupting supply chains and altering consumer behavior. And though the repercussions of the war in Israel haven't yet been determined, it's safe to say that amid these challenges e-commerce has emerged as a vital lifeline. Case in…

The fashion industry doesn’t have a good reputation when it comes to sustainability. According to the United Nations Environmental Program, fashion industry processes account for up to 10 percent of global carbon dioxide output, and the industry is accountable for 20 percent of the 300 million tons of plastic produced each year around the globe.…

Denver-based apparel company VF Corp. confirmed Wednesday it will lay off 500 of its workers globally. The company — one of the world’s largest apparel, footwear and accessories retailers with brands like Vans, The North Face, Timberland, and Dickies — reported second quarter fiscal 2024 results on Oct. 30, with revenue down 2 percent. The earnings report also…

Shutterfly’s personalized products come to life through innovative technology and supply chain efficiencies. During the busy holiday season, the gifting retailer goes the extra mile to ensure products are crafted and delivered in record time. In this video interview, Sally Pofcher, CEO of Shutterfly, discusses what excited her about the opportunity to join the company…

As the purchasing power of Generation Z (Gen Z) continues to rise, it becomes increasingly vital for retailers to understand the nuances of this generation's shopping behavior. To understand their preferences, we surveyed over 1,000 Gen Z individuals (aged 18-29) in the United States and published our research. The insights we've gained have highlighted several…

Keeping up with the state of e-commerce is difficult. The online shopping space for both B2B and B2C organizations is in a constant state of flux. Just prior to 2020, most B2C retailers and brands had fully embraced digital commerce. The most successful companies stayed ahead of e-commerce trends and were able to quickly pivot…

So little time to activate, so much at stake — that's what email marketers scrambling to optimize their campaigns are facing now, in the teeth of Q4. The common denominator in any optimizations that will move the needle at this point is artificial intelligence. Don’t try to boil the ocean; lock in on a select…