Today on Total Retail

The retail industry is notorious for having one of the highest turnover rates. Worryingly, retail hiring is facing an all-time low: last year, companies only hit 47.9 percent of their hiring goals. Moreover, losing one employee can cost a retailer $10,000 on average. It’s well documented that replacing employees is extremely expensive, but early attrition…

Heritage brands have built incredible brand equity and customer loyalty over decades, if not centuries. These brands are more than just products; they represent values, history and a deep emotional connection with their customers. A customer’s affiliation with a heritage brand is often a reflection of their identity — wearing a certain brand, shopping at…

Target salaried employees who are eligible for bonuses will only receive 87 percent of their potential bonus for fiscal year 2024 based on total-year financial performance, reports YahooFinance. That percentage is a considerable drop from FY 2023, when bonuses were paid at 100 percent. In earnings reported March 4 for FY 2024, Target announced that…

The holiday season has come and gone, and as the dust starts to settle, this means one thing for most brands: returns. While it's always been normal for consumers to exchange that one gifted shirt that didn’t quite fit right or that well-intentioned but hideous jacket from grandma, the sheer volume of returns in recent…

In today’s digitally driven world, small businesses no longer rely solely on foot traffic and word-of-mouth referrals. A strong online presence is a critical driver of success, helping businesses connect with new customers, build trust, and create sustainable growth. Yet, many small business owners struggle to establish and maintain an online presence that truly reflects…

If you think Netflix’s next big move is just about binge-worthy series, think again. The streaming giant is eyeing podcasts — specifically, video podcasts — and this shift could redefine not just how we consume content but how we shop, engage, and monetize online. The Video Podcast Explosion is Just Beginning Podcasts have been surging…

Contrary to popular belief, retail media isn't a panacea for all retailers. Without the ability to leverage CPG brands by way of shelf space, promotions, e-commerce placements, and more, retailers should not have a false sense of the opportunity that cobbling together a small screen network may bring. Unless there's already a clamoring by CPG…

The head of fast-fashion chain Primark, Paul Marchant, has resigned with immediate effect after he admitted an “error of judgment” towards a woman in a social environment. Parent company Associated British Foods (ABF) said in a statement on Monday that Marchant had accepted his actions fell below the standards expected, and the chief executive of…

In episode 478 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Megan Porteous, chief revenue officer of Carve Designs, a women's sustainable swimwear and clothing lifestyle brand. Listen in as Porteous discusses the genesis and mission of Carve Designs (1:45), its various sales channels (2:55), and her career background as well as newfound responsibilities at…

The U.S. omnichannel retail media advertising expenditure is projected to reach nearly $130 billion by 2028, accounting for almost a quarter of total media ad spend. As brands strategize for the year ahead, non-endemic retail media is poised to reshape advertising approaches in 2025. Brands Venturing Beyond Traditional Categories Non-endemic retail media are partnerships that…