Today on Total Retail
In the ever-evolving landscape of retail, businesses are constantly seeking innovative ways to keep pace with changing consumer preferences, market dynamics, and technology advancements. The MACH architecture principles โ microservices, API-first, cloud-native, and headless โ have emerged as a powerful framework for retailers looking to transform their store systems, break free from legacy constraints, andโฆ
As we begin 2024, the e-commerce landscape is on the brink of a significant transformation. Technological advancements like artificial intelligence/generative AI coupled with evolving consumer behaviors and a global shift towards sustainability are converging to redefine the way we shop online โ from the way we search for products and make payments, to the authenticityโฆ
Anyone in retail knows that brands sometimes have to reinvent themselves in order to remain relevant and โ for lack of a better word โ "cool" to consumers. At the National Retail Federation's Big Show last week, executives from two well-known brands, Claire's and Crocs, shared how their companies overcame setbacks and charted a newโฆ
With all the buzz surrounding artificial intelligence in the retail industry, itโs no surprise that its embrace is one of the top trends as the industry begins 2024. The rapid growth of AI, machine learning and predictive technologies is opening up new worlds of opportunities. However, AI isnโt the only key trend in retail. Hereโฆ
As retailers gear up for 2024, they find themselves in an ever-changing market ... yet again. They understand shoppers and offer them value in a world where customer privacy is coveted, third-party cookies arenโt an option, and anonymous shoppers reign, representing a bulk of transactions. The technologies powering e-commerce platforms continue to evolve, but nowโฆ
For retailers designing curated and experiential spaces for customers to elevate their in-store experience vs. competitorsโ stores or e-commerce alternatives, the challenge remains: How do you design a store layout that maximizes both the customer experience and overall sales? Artificial intelligence (AI), including generative AI, can provide deeper insights, faster iterations and more intuitive storeโฆ
The fate of the retail sector remains uncertain with consumers continuing to turn to e-commerce to purchase both necessary and luxury items. As shopping habits evolve, so do the channels that customers return to time and time again for their items of choice. In a year that saw social commerce boom and channels like Instagramโฆ
2023 was a tumultuous economic year. As brands finalize their 2024 budgets, itโs clear that every dollar must be invested wisely. Decision-makers have a difficult choice: Where should those dollars go to get the most return on investment? For brands looking to get the most out of their 2024 budget, we predict two key digitalโฆ
VF Corp., the parent company of popular apparel brands Vans, Supreme, and The North Face, said last week that hackers stole the personal data of 35.5 million customers in a December cyberattack, reports TechCrunch. The filing to regulators didn't say specifically what kinds of personal data was taken, or if the company yet knows whatโฆ
A perfect storm is brewing in retail, sparking a critical reckoning for industry leaders. Social commerce has exploded, digital brands have resurrected brick-and-mortar, delivery demands have intensified, and artificial intelligence is promising operational overhaul. Legacy retailers and e-commerce disruptors face an imperative: either rapidly transform business models, supply chain strategies and technological capabilities OR riskโฆ