Today on Total Retail

Demand planning uses available data and analytics into past market behavior in and around a business to predict the future. Without these insights, business owners could make inventory misreads, marketing mistakes, shipping blunders, and hiring miscues, all eating into profit margins. By assessing your current business performance and past order histories, you can anticipate the…

Beyond Inc., parent company to Overstock.com, Bed Bath & Beyond, and other online brands, announced Tuesday three leadership changes, including two new CEOs. Chandra Holt, formerly the CEO and president of Conn's Home Plus, will become the new CEO of Bed Bath & Beyond effective Wednesday. Dave Nielsen, who until now was serving as president…

In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience,…

While inflation has been kept in check for much of the broader economy over the last few months and diesel prices have declined, the cost of diesel fuel may have negative ripple effects across the economy, particularly for retail fleets. Demand for domestic transportation of goods is expected to increase in the coming months as…

One of the biggest challenges brands face today is meeting the consumer where they are. With so many consumers relying on their favorite social media platform or messaging app to ask a product question or submit a customer service inquiry, consumer care teams are having to take an omnichannel approach when it comes to their…

If you've become aware of someone using your trademark, should you send them a cease and desist letter? In a developing trend towards litigation, trademark attorneys have recently been foregoing the use of cease and desist letters previously considered routine. Instead, as their opening move to enforce a client’s trademark rights, they often immediately file…

Walmart has agreed to buy TV maker Vizio, the companies announced Tuesday, as the largest U.S. retailer grows its high-profit ad business, reports CNBC. Walmart will acquire Vizio for $2.3 billion, or $11.50 per share, in cash. The big-box retailer announced the acquisition as it reported its fourth-quarter earnings. Walmart and its Sam’s Club warehouse…

Financial information about customers has typically been stored by banks in their own closed systems. With open banking, however, banks and third-party service providers can exchange financial data through application programming interfaces (APIs). Open banking gives consumers the power to control what information can and cannot be shared with apps and third parties. Despite having…

In the era of digitalization, today's consumers are better informed and have more choices than ever before. In fact, if just a single digital experience goes awry, consumers are one click away from switching sides and becoming your competitor’s next new customer. How can organizations provide a great digital experience across their websites and applications…

The modern retail business owner knows these facts: their customers expect an experience that's efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of…