Today on Total Retail

While at the 2025 National Retail Federation Big Show, held in New York City from Jan. 12-14, Total Retail's Editor-in-Chief Joe Keenan sat down with Kelly Pedersen, partner and global retail lead at PwC. In this video interview, Pedersen shares his analysis of the key themes and trends that emerged during the 2024 holiday shopping…

Beyoncé offered some pointed advice for securing something you like: You shoulda put a ring on it. Security teams in the retail commerce sector should take note. If you aren’t putting a ringfence around critical applications, your sensitive data is at risk. Yet many organizations are still using outdated segmentation methods that are no match for…

Corie Barry has worked at Best Buy for 25 years, the last five-plus as its CEO. As you can imagine, she has witnessed a lot of change during that time, both within the organization as well as the larger retail industry. During the National Retail Federation's (NRF) Big Show in New York City last week,…

In episode 473 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kevin Tulip, president of Primark U.S., the international value retail chain. Listen in as Tulip provides insight into his 22-year career journey with Primark (1:05), the brand's history and mission (3:05), and its continued expansion into the U.S. market (4:55). He discusses the European…

Imagine two pairs of your favorite sneakers: one purchased from a trusted local store and the other delivered from a popular e-commerce giant. They might look identical, but what if I told you there’s a real chance the second pair could be fake? Last year alone, more than 7 million counterfeit items were seized —…

A monster December propelled holiday e-commerce sales growth to the heights predicted at the beginning of the fourth quarter rush. Despite analysts' spot-on call there, a lookback shows that very little else about the season was easy to foresee. Online spending was up 24 percent in December over 2023, according to Signifyd data, largely because…

Here’s an axiom to remember: technology never stops evolving. That’s as true for B2B commerce as it is for all other tech systems around the world. New tech is constantly coming online, new connections are being forged, and new automations continue to make our work faster and more productive. This evolution never changes. What does…

Craft retailer Joann Inc filed for Chapter 11 protection in Delaware on Wednesday, saying that inventory shortages had forced it to back into bankruptcy for the second time in less than a year. Joann said it intends to seek a buyer for its business, which has the "potential" to survive under the right ownership. If…

A challenge that many small business owners encounter when first establishing an online presence is not knowing where to start. It may be daunting and time consuming for entrepreneurs trying to build a website, write content for that website, and optimize it for search. However, the emergence of artificial intelligence has opened new doors for…

In this episode of Retail Right Now, Marie Albiges and Joe Keenan discuss Total Retail’s recently released Top 50 Tips of 2024 report. This annual report is a curation of the top insights and best practices published across Total Retail’s various content channels in the previous year. This resource offers actionable tips that focus upon…