Today on Total Retail
Kohl's customers can now get same-day delivery thanks to a partnership between the department store chain and Instacart, the companies reported last week. Customers can now place scheduled or same-day delivery orders for 1,172 Kohlโs locations nationwide. Kohl's rewards can also be earned through Instacart purchases . โWith Kohlโs as one of the first departmentโฆ
Everyone knows product returns are a problem, but now the National Retail Federation (NRF), in research with Appriss Retail, has spelled it out in stark terms: total returns for the retail industry amounted to $743 billion in merchandise in 2023. In addition, the total return rate as a percentage of sales in 2023 was 14.5โฆ
Mastering inventory for special events and seasonality is a key ongoing challenge for retailers of every kind and size. The ebb and flow of sales during festive seasons, promotions, shopping days, and holidays can pose significant hurdles for inventory management. Retailers often find themselves grappling with excess inventory after a season or scrambling to meetโฆ
In todayโs world, cars, homes and even clothes are connected to the internet. Smart devices are so intertwined into everyday life that we often take them for granted. But what happens when technology doesnโt work as expected? Houses may not heat up, cars can accelerate unexpectedly, and smart locks might fail to open. And thatโsโฆ
Small business owners increasingly use advanced generative artificial intelligence tools to enhance digital marketing strategies and maintain a competitive edge. iStockโs VisualGPS research reveals that 42 percent of SMBs and SMEs already leverage AI-generated content to strengthen their online presence, highlighting a growing recognition of AI's potential for e-commerce success. Learning about the data thatโฆ
Macyโs has chosen 26 entrepreneurs from underrepresented communities for its 2024 vendor accelerator program, known as โThe Workshop at Macyโs,โ reports Yahoo Finance. Each participant completing the program receives a $5,000 business grant, and the winner of a pitch contest will get a $100,000 grant, per a Macyโs press release. In addition to getting accessโฆ
Customer motivations were long regarded as an unmeasurable mystery for retailers. However, the retail industryโs embrace of physical-digital shopping experiences has changed that, putting โshopper preferencesโ firmly in the camp of measurable metrics. These insights have helped retailers develop a more nuanced understanding of their shoppersโ needs and preferences in the context of the salesโฆ
Retail operations have traditionally been plagued by outdated processes and use of paper-based logbooks, setting retail brands back in terms of productivity and performance. Nowadays, the emergence of digitization, including the use of artificial intelligence to accelerate data analysis and decision making, is automating those traditionally tedious retail processes, enhancing visibility and lowering costs forโฆ
Every marketer is painfully aware that itโs never been more difficult to grab a consumerโs attention. Some research even suggests that the average goldfish has a longer attention span than the average human. So how do retail brands capture attention, let alone grow their conversions and, by extension, their sales? Video has long been consideredโฆ
Over a decade ago, the mobile phone revolutionized e-commerce and shaped the importance of mobile-first shopping experiences, data collection, and trust. With consumers now expecting personalization from brands, retailers are racing to deliver one-to-one experiences to grab their attention and loyalty. Here are three ways retailers can harness the power of AI to transform theโฆ