Today on Total Retail

In episode 468 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Gena Smith, chief human resources officer at LVMH Moët Hennessy Louis Vuitton, a leading luxury goods group, and Beatrice Goasglas, president of TAG Heuer Americas, a luxury timepiece brand. Listen in as Smith discusses why LVMH expanded its Métiers d’Excellence (ME) apprenticeship program in…

Ron Offir, managing director of retail and consumer products at Deloitte Consulting, has tracked the evolution of the retail industry over his 35-year career. In this video interview, recorded at Total Retail Tech earlier this year, he shares what he's hearing from retailers about their digital commerce needs. "Consumers are really looking for increasing levels…

In an effort to stave off competition from discount retailers such as Shein and Temu, Amazon.com announced Wednesday it was rolling out a beta version of a $20-or-less discount store called Amazon Haul, just in time for the holidays. Advertised by Amazon as "Unbelievable finds, crazy low prices," Amazon Haul is only available on mobile…

In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Total Retail’s recently released 2024 Retail Technology Report, an analysis of market trends, buying behaviors, and future opportunities. They share key findings from the survey of technology decision-makers from across the industry, as well as implications for retailers’ businesses.

During a keynote presentation at Total Retail Tech 2024, Sucharita Kodali, vice president and principal analyst at Forrester, shared an analysis of industry data and consumer insights. SoLoMo, or social, local and mobile, has been a term used by retail marketers for years. In this video clip from her session, Kodali provides a gauge on…

The holiday season is the most successful and stressful period for retailers. Throughout the year, retailers monitor inventory levels, replenish stores and determine the correct price promotion equation. These tasks are just as important during the holidays — however, the way retailers complete them is different. Moreover, the margin for error is much smaller, especially…

Despite e-commerce growth, consumers still prefer in-store shopping across all retail sectors. Vibenomics’ In-Store Data Report, which surveyed 1,000-plus household shoppers, uncovered this and several other trends to help guide retailers in optimizing in-store experiences during the upcoming holiday season. Brick-and-mortar stores provide a space for customers to discover new products and connect with them,…

More and more people are turning to the internet for their shopping needs, even for day-to-day necessities like groceries. Does that mean we're moving away from traditional grocery shopping? Or do we simply want the best of both approaches? A recent survey of 1,516 Americans across different age groups reveals interesting insights into modern shopping…

Hot Topic has reportedly suffered a data breach exposing tens of millions of customer records. The data breach happened in October and exposed 57 million unique email addresses, but also included physical addresses, phone numbers, purchases, genders, dates of birth, and partial credit data containing card type, expiry and last four digits, according to data…

With the holiday season in full swing, retailers are already navigating an economic landscape marked by shifting consumer behaviors. According to Deloitte, holiday retail sales are expected to increase by more than 3 percent this year, a long-awaited sign that we're finally approaching pre-pandemic levels. After weathering years of economic uncertainty and inflation-impacted prices, consumers…