Today on Total Retail

Abercrombie & Fitch Reports Strongest First Quarter in Company History
May 29, 2024 at 2:38 pm

Abercrombie & Fitch has outperformed expectations for first-quarter earnings, with shares jumping more than 10 percent as the company recorded the strongest first quarter in its history Wednesday. The apparel retailer reported a net sales increase of 22 percent year-over-year. Its net income for the three-month period that ended May 4 was $113.9 million. It…

How Engage People Powers Retailers' Loyalty Payments
May 29, 2024 at 7:42 pm

In episode 42 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Jonathan Silver, CEO and co-founder of Engage People, the solution and execution partner for your company’s loyalty and incentive strategy. Listen in as Silver provides an overview of the business (0:50), his professional background (4:25), Engage People's pay-with-points program (6:05), and the different…

The USPS Must Roll Back its Recent Postage Increases
May 29, 2024 at 4:28 pm

The postal price increases in the near term have proven to be a failure. The USPS modeling predicted that revenue would increase and demand wouldn't fall. However, the data tells a different story. In 2023, revenue of “marketing mail” decreased by $920 million and volume decreased by 7.7 billion pieces. The USPS produced and relied…

Sequencing Retail Messaging With Podcasts
May 29, 2024 at 9:23 am

Performance marketers have known for some time about the power of podcasts — promo codes and URLs don't lie! Direct response advertising in podcasts returns some of the highest conversion rates in the business, thanks to the unique relationship podcast listeners have with the host(s) and the content. It's easy to see how podcast ads…

DICK'S Sporting Goods Strengthens Partnership With the WNBA
May 29, 2024 at 8:53 am

DSG, a DICK'S Sporting Goods' exclusive brand that provides performance clothing and gear for the entire family, and the Women's National Basketball Association (WNBA) announced the launch of their girls' apparel collection earlier this month. As the official sporting goods retail partner of the WNBA, DICK'S Sporting Goods is continuing its commitment to promote women's…

Walmart, Capital One End Consumer Credit Card Agreement
May 28, 2024 at 6:30 pm

Capital One Financial will no longer be the exclusive issuer of Walmart-branded credit cards, the companies said on Friday, as they scrapped their agreement following disputes, reports Reuters. The world's largest retailer had accused Capital One of being too slow in updating transactions in cardholders' accounts and failing to promptly replace lost cards. Walmart partnered…

Traceability is the New Front Line for Sustainable Retail
May 28, 2024 at 7:02 pm

Multiple global regulations set to take effect in the coming years have made traceability an imperative for retailers and brands. These include the Digital Product Passport, the Corporate Sustainability Due Diligence Directive, and the New York Fashion Sustainability and Social Accountability Act, to name a few. While companies are aware of the importance of traceability,…

Floor & Decor Builds Upon Retail Footprint With First NYC Store
May 28, 2024 at 3:27 pm

Floor & Decor, a retailer specializing in hard-surface flooring for homeowners and professionals, recently opened its first-ever New York City store. The 129,000 square foot warehouse-format store marks the company’s first official entry into the five boroughs, and continues its brick-and-mortar expansion. In an exclusive interview with Total Retail, Jerry McVeigh, vice president of PRO services, Floor & Decor,…

Keys to Prime Day Sales Success
May 28, 2024 at 12:31 pm

Prime Day is more than your average sales event — it's one of the largest profit opportunities for e-commerce sellers, with over 200 million Prime shoppers ready to make purchases. With careful planning and the right tools, you can capitalize on the increased traffic during Prime Day 2024. To give online sellers plenty of time…

Going the Extra Mile: How Optimizing Last Mile Delivery Puts Brands on the Road to Success
May 28, 2024 at 5:39 pm

Accelerated growth in e-commerce has led to an increased focus on optimizing last mile delivery, the final phase of the purchasing and delivery process, with an emphasis on speed, cost efficiency and sustainability. In a world where the effectiveness of a delivery process becomes a make-or-break situation for guaranteeing customer loyalty, brands are exploring both…