Today on Total Retail

Spirit Halloween Partners With Uber for On-Demand Delivery
September 30, 2024 at 7:35 pm

Uber announced it has entered a partnership with Spirit Halloween offering costume delivery now through Halloween on its app. According to Uber, Spirit Halloween's catalog will be available on Uber's app at the same price as in stores. The ride-hailing app also said that Uber One members can get free delivery and a 5 percent…

Optimizing Dark Stores: Leveraging Dark Deliveries for Enhanced Efficiency
September 30, 2024 at 3:06 pm

Today, it’s not uncommon for consumers to expect next-day delivery. Amazon.com's groundbreaking two-day shipping has now evolved into one day or same day. And once you go there with your customers, it’s hard to go back. The repeatedly raised bar of consumer delivery expectations keeps getting higher. To meet this demand, retailers have embraced "dark…

FTC Bans Fake Reviews: Key Implications for Retailers
September 30, 2024 at 8:54 am

The Federal Trade Commission (FTC) has introduced a new rule banning fake reviews and testimonials, aiming to enhance transparency and trust in the retail industry. This rule is set to reshape the landscape of online reviews, with significant implications for consumers and businesses alike. The FTC’s rule against fake reviews is a major step toward…

Meeting the Needs of Today’s Solo Shopper: Designing for Alonement
September 30, 2024 at 8:52 am

Between the never-ending headlines, back-to-back meetings, constant social media alerts, and demands of family life, few are ever meaningfully alone with their thoughts. This habitual overstimulation can make solitude feel lonely and isolating, rather than restorative, and so the cycle continues. The need for rest and recovery has driven many to embrace "alonement" to break…

E-Commerce Growth Intensifies Cyber Threats: Are Retailers Compliance-Ready?
September 30, 2024 at 8:51 am

The impressive recent growth trajectory we've seen in the e-commerce market continues to move up and to the right. According to Statista, the global e-commerce market is projected to maintain an annual growth rate of 9.49 percent in the coming years, with 3.6 billion purchases expected to account for $6.48 trillion come 2029. Unfortunately, this…

Salt Life to Close Retail Stores Following Bankruptcy Auction
September 25, 2024 at 4:37 pm

Dozens of Salt Life retail stores across the country are closing following the company's recent purchase. Hilco Consumer-Retail Group, one of the new owners of the brand, announced Tuesday that it will be closing all 28 retail locations. Liquidation is underway as new ownership plans to restructure the fashion company and lay out a plan for…

Total Retail Publishes its 2024 Retail Technology Report
September 25, 2024 at 3:47 pm

Total Retail is pleased to announce the release of the 2024 Retail Technology Report: An Analysis of Market Trends, Buying Behaviors, and Future Opportunities. This annual report serves as a valuable research tool for retailers and brands to help them better understand the technology landscape within the industry, and then apply those learnings within their…

Navigating the Impact of the FTC’s New Rule on Fake Reviews
September 25, 2024 at 3:03 pm

As the holiday season approaches, consumers are relying more than ever on user-generated content (UGC) to make informed purchasing decisions. With the FTC’s new rule on fake reviews, brands and retailers face heightened scrutiny and potential penalties if found in violation. There are several best practices for navigating this evolving landscape that will help businesses…

Technology Stacks Retail CIOs and CTOs Can Build to Boost Secure In-Store Shopping Experiences and Sales
September 25, 2024 at 1:10 pm

Retailers have always sought new ways to keep prospective buyers in stores longer to maximize sales. Few would suggest this changing despite the meteoric rise of online and app-driven retail technology in the last decade. Why? Brick-and-mortar stores maintain the highest sales conversion rate, averaging 31.5 percent — easily beating out e-commerce, which averages 3…

Clarks Tracks a Successful Transition to a Modern, Composable Tech Stack
September 25, 2024 at 12:31 pm

The Clarks shoe brand has been a fixture in footwear for nearly 200 years, founded by two brothers in England crafting a slipper from sheepskin. In its many years, Clarks has developed more than 20,000 styles of shoes and operates a global brick-and-mortar and online business. The company’s products and history are synonymous with quality…