Today on Total Retail

While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail's Editor-in-Chief Joe Keenan had the opportunity to speak with Mark Barrocas, CEO of SharkNinja, a global product design and technology company with a diversified portfolio of five-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Barrocas provides an…

Retailers meticulously plan for the holiday shopping season, curating inventory, running targeted promotions, and preparing for increased customer demand. However, a lucrative opportunity that often flies under the radar is tax season. Every year, millions of consumers receive tax refunds. With extra cash in hand, shoppers enter a period of increased discretionary spending, making tax…

Over the next four years, global card transactions are expected to reach more than 1 trillion. That’s a whopping 43 percent increase from 2024, which saw 776 billion transactions. Furthermore, purchase volume on major cards like American Express, Discover, and Mastercard reached $10.773 trillion in 2024, a number likely to only increase over time. The…

On Feb. 12, Rep. Brett Guthrie (R-KY), the new chairman of the U.S. House Committee on Energy and Commerce, together with his vice chairman, Rep. John Joyce (R-PA), announced the creation of the Committee's data privacy working group (PWG) “to bring members and stakeholders together to explore a framework for legislation that can get across…

GoodwillFinds, Goodwill's online resale marketplace, announced it stopped taking new orders and was shuttering on March 28, according to its website. The nonprofit thrift chain that operates over 3,300 locations launched GoodwillFinds in 2022, creating its first centralized online business. Thrifted items were listed on the site by various Goodwill stores, which also shipped the…

While attending Shoptalk 2025 in Las Vegas from March 25-27, Total Retail's Editor-in-Chief Joe Keenan had the opportunity to speak with Talia Bianchi, head of marketing and content at City Beach Australia. Bianchi provides an overview of the Australian apparel brand, why the U.S. market was a key priority in its global expansion plan, and…

2024 was the ultimate retail rollercoaster — and not the fun kind you find at a theme park. With rising and falling inflation, jobless claims and consumer sentiment, retailers had a lot to toss and turn about last year. As we venture further into 2025, all eyes are on retailers. Will they adapt to shifting…

As Shoptalk Spring 2025 came to a close last week, one thing was clear: the future of retail is not just about transactions, but relationships. While artificial intelligence and retail media continued to dominate the conversation, this year’s conference revealed a deeper shift — an increased focus on loyalty, emotional connections, and truly understanding the…

The retail industry is notorious for having one of the highest turnover rates. Worryingly, retail hiring is facing an all-time low: last year, companies only hit 47.9 percent of their hiring goals. Moreover, losing one employee can cost a retailer $10,000 on average. It’s well documented that replacing employees is extremely expensive, but early attrition…

Heritage brands have built incredible brand equity and customer loyalty over decades, if not centuries. These brands are more than just products; they represent values, history and a deep emotional connection with their customers. A customer’s affiliation with a heritage brand is often a reflection of their identity — wearing a certain brand, shopping at…