Warehouse Management

Wal-Mart to Fine Suppliers for Late Deliveries
January 31, 2018 at 1:27 pm

Wal-Mart will require suppliers to deliver more goods to warehouses exactly on time or face fines, another step in the retailer’s efforts to keep inventory low and shelves stocked as it battles with Amazon.com. More specifically, Wal-Mart executives plan to announce at an annual conference this week that large suppliers fulfill orders within a specified one- or two-day…

How a Shipping Makeover Can Increase Your Bottom Line
December 1, 2017 at 11:20 am

Most online retailers start their businesses with lots of passion, little (if any) shipping knowledge and a small space to work out of (usually an extra bedroom or living room). When you first start to build out your shipping process, it’s easy to just stick to the first system in order to get the shipments…

Best Buy's Distribution Centers Work 24/7 to Meet Holiday Rush
November 22, 2017 at 11:32 am

Best Buy has sent out special delivery trucks of nothing but TVs — hundreds of thousands of TVs — to its stores in recent days to be ready for Black Friday crowds. At the same time, its distribution centers are packed full of thousands more TVs stacked high, ready for the crush of online orders expected…

Amazon Launches Relay App to Improve Trucker Efficiency
November 20, 2017 at 11:39 am

Amazon.com has quietly launched an app designed to help delivery drivers get in and out of its warehouses faster, according to CNBC. The app, called Relay, debuted late last month and is available on Apple and Android devices. Drivers enter cargo information into the app, allowing them to check in with a QR code and…

Peak Season Panic? Getting Your Warehouse Holiday-Ready in a Pinch
November 16, 2017 at 8:12 am

Peak season creep is real: the National Retail Foundation found that in 2016, 55.7 percent of consumers who celebrate the holidays began shopping by early November, the second highest percentage on record. As seasonal shopping shifts earlier, warehouse peak season preparation also moves up, giving new meaning to the term “Christmas in July.” While software…

Wal-Mart Adding Shelf-Scanning Robots to 50 Stores
October 30, 2017 at 11:47 am

Wal-Mart Stores Inc. said last week it's rolling out shelf-scanning robots in more than 50 U.S. stores next year, to replenish inventory faster and save employees’ time when products run out. While Wal-Mart has been testing shelf-scanning robots in stores in Arkansas, Pennsylvania and California for the past three years, by the end of January,…

Amazon Hosts Job Fair, Expects to Hire 50,000
August 2, 2017 at 11:17 am

Amazon.com is hosting a job fair today in an attempt to fill 50,000 warehouse positions by hiring people on the spot in some of the U.S. cities that host its largest operation hubs. The retailer announced last weekend that it would host job fairs in places like Baltimore and Buffalo, New York for full-time and part-time jobs…

How WorkStride Works for Wireless
June 6, 2017 at 10:21 am

As multichannel retailers engage and sell products to customers across increasingly more channels — and collect data in each of those channels — their businesses become that much more complex. Siloed, disparate data sets exist throughout an organization, from inventory to POS to order management and more, leading to a fractured, incomplete view of customers […]

Proactive Support Delivers Results for Uncommon Goods
May 1, 2017 at 10:55 am

In episode 90 of Total Retail Talks, MC Halfpenny, director of operations at Uncommon Goods, an online retailer of unique gifts and creative home decor, talks about how proactive customer support is helping the company to improve the order delivery process. Halfpenny shares details about the support process at Uncommon Goods, the business benefits it…