Warehouse Management

Most online retailers start their businesses with lots of passion, little (if any) shipping knowledge and a small space to work out of (usually an extra bedroom or living room). When you first start to build out your shipping process, it’s easy to just stick to the first system in order to get the shipments…

Best Buy has sent out special delivery trucks of nothing but TVs — hundreds of thousands of TVs — to its stores in recent days to be ready for Black Friday crowds. At the same time, its distribution centers are packed full of thousands more TVs stacked high, ready for the crush of online orders expected…

Amazon.com has quietly launched an app designed to help delivery drivers get in and out of its warehouses faster, according to CNBC. The app, called Relay, debuted late last month and is available on Apple and Android devices. Drivers enter cargo information into the app, allowing them to check in with a QR code and…

Peak season creep is real: the National Retail Foundation found that in 2016, 55.7 percent of consumers who celebrate the holidays began shopping by early November, the second highest percentage on record. As seasonal shopping shifts earlier, warehouse peak season preparation also moves up, giving new meaning to the term “Christmas in July.” While software…

Wal-Mart Stores Inc. said last week it's rolling out shelf-scanning robots in more than 50 U.S. stores next year, to replenish inventory faster and save employees’ time when products run out. While Wal-Mart has been testing shelf-scanning robots in stores in Arkansas, Pennsylvania and California for the past three years, by the end of January,…

Amazon.com is hosting a job fair today in an attempt to fill 50,000 warehouse positions by hiring people on the spot in some of the U.S. cities that host its largest operation hubs. The retailer announced last weekend that it would host job fairs in places like Baltimore and Buffalo, New York for full-time and part-time jobs…

Attendees of this interactive webinar will learn why retailers struggle under the weight of increasing amounts of data.

As multichannel retailers engage and sell products to customers across increasingly more channels — and collect data in each of those channels — their businesses become that much more complex. Siloed, disparate data sets exist throughout an organization, from inventory to POS to order management and more, leading to a fractured, incomplete view of customers […]

In episode 90 of Total Retail Talks, MC Halfpenny, director of operations at Uncommon Goods, an online retailer of unique gifts and creative home decor, talks about how proactive customer support is helping the company to improve the order delivery process. Halfpenny shares details about the support process at Uncommon Goods, the business benefits it…

While the rest of the world is transitioning into the final months of the year, the retail industry has been preparing for the holiday season since before the first signs of summer. Though the time to purchase gifts, decorations and party supplies may still be a few weeks off, retailers are well into the final…