User Experience
August 16, 2017 at 1:16 pm
Many are calling this the retail apocalypse. Recent reports estimate over 8,600 retail locations will shut down in 2017. By comparison, 6,200 retail stores closed their doors during 2008’s economic downturn — an all-time high at the time. Retailers like The Sports Authority have vanished, and others are quickly realizing the same fate: Gander Mountain,…
August 9, 2017 at 6:29 pm
Many are calling this the retail apocalypse. Recent reports estimate over 8,600 retail locations will shut down in 2017. By comparison, 6,200 retail stores closed their doors during 2008’s economic downturn — an all-time high at the time. Retailers like The Sports Authority have vanished, and others are quickly realizing the same fate: Gander Mountain, […]
August 3, 2017 at 12:09 pm
As retailers know, much of Amazon’s success can be credited to its many innovations, from supply chain to customer experience to merchandising and more. To keep pace with the e-commerce leader and its many technology innovations, retailers have started to implement new technology capabilities of their own. In the chart below, taken from Total Retail's…
July 31, 2017 at 1:51 pm
In episode 103 of Total Retail Talks, recorded at the Total Retail Talks Live! event in Seattle, Natalie Brown, director, experiential marketing, Sur La Table, talks about the kitchenware retailer's goal of being more than just a place where consumers can get products for their kitchens. Sur La Table seeks to be a source of…
July 23, 2017 at 8:12 am
This webinar will tackle how retailers can use customer data, including location intelligence, to help them make better decisions.
July 21, 2017 at 9:22 am
Temps are rising. Beverages are chilling. The beach is calling. It must be time to start your holiday planning! Whether the idea of holiday planning makes you feel festive or freaked out, you can’t ignore the flurry of potential revenue waiting to be unwrapped during the final months of the year. You may think you…
July 5, 2017 at 9:16 am
Mobile commerce continues to grow as consumers abandon traditional brick-and-mortar stores in favor of online shopping. The current retail crisis has created a real demand for speed, convenience and optimization in e-commerce, and in response, retailers are increasingly leveraging technology capabilities creating new ways to engage with consumers and boost satisfaction levels. A new study…
June 28, 2017 at 4:04 pm
Mobile commerce continues to grow as consumers abandon traditional brick-and-mortar stores in favor of online shopping. The current retail crisis has created a real demand for speed, convenience and optimization in e-commerce, and in response, retailers are increasingly leveraging technology capabilities creating new ways to engage with consumers and boost satisfaction levels. A new study […]
June 23, 2017 at 12:49 pm
Join this webinar to learn how a single view of the customer gives retailers the ability to connect customer identities.
June 21, 2017 at 11:32 am
Retail is all about the customer, from acquisition and satisfaction to retention. Therefore, retailers need a deeper understanding of the customers they’re selling to. In a world of expanding choices and changing lifestyles, current, complete, reliable customer data is a must. Join this webinar to learn how a single view of the customer, achieved through […]
