Technology
As I look at retail technology trends to watch in 2018, they are underpinned by one common denominator: big data powered by advanced analytics. Smart use of data and analytics to understand the customer, both online and in-store, as well as using new tools to deliver the best customer experience, will be essential for retailersโฆ
The retail industry is undergoing a major transformation as e-commerce disrupts traditional brick-and-mortar store models and gives rise to new modes of โexperiential retail.โ The experiential retail trend is being driven by a number of factors, including the increasing popularity of e-commerce, the decline in traditional department store traffic, and the proliferation of mobile devices.โฆ
โBitcoin just hit $15,000.โ โPeople are spending millions on CryptoKitties.โ These stories are creeping into the mainstream and creating much more general awareness of cryptocurrencies and the blockchain than even a few short months ago. Itโs still early in terms of the publicโs understanding of blockchain technology, but the application that could change that quicklyโฆ
As QVC continues to grow โ its acquisition of rival HSN was completed last month โ the challenges facing the business grow accordingly. To overcome those challenges, the retailer is increasingly turning to technology and a partnership formed by the companyโs information technology team and the rest of the business. In a session yesterday atโฆ
Whether itโs job automation or secret languages, artificial intelligence (AI) has been the talk of many digital, security, and employment circles. But how does AI influence the retail industry? A new whitepaper from internet service provider Plusnet tackles just that. The whitepaper, How the future of the internet will influence retail, explores some of the waysโฆ
As we begin 2018, itโs safe to say that artificial intelligence (AI) will continue to infiltrate our everyday lives and challenge business processes to become more intelligent and proactive. In fact, according to Forrester, 38 percent of enterprises are already using artificial intelligence, growing to 62 percent by 2018. Additionally, IDC believes AI will be a $47 billionโฆ
Consumers spent a record $6.59 billion this Cyber Monday, more than double the amount spent in 2016. This included an exponential increase in year-over-year online purchasing. And while retailers bask in the afterglow of a successful holiday season, consumers have been unknowingly left in the lurch. Despite massive profits, some of the most frequented e-commerceโฆ
Retail has become one of the most difficult industries in which to survive. Behemoths such as Amazon.com increasingly sweep weaker competitors off the map. So, how can retailers compete in the age of Amazon? Unfortunately, there's no โsilver bulletโ technology that can help here. The key is being able to adapt quickly and experiment withโฆ
A common question regarding web design and performance is which is better, a rich customer experience or a leaner website that loads faster? This is a question eBags posed. And the path the online retailer of handbags, luggage, backpacks and travel accessories chose generated 10 percent more orders. Here's how eBags did it. New UXโฆ
The start of a new year is a great time to take stock of the trends and developments of the last 12 months. Itโs also a good time to look ahead to some of the new innovations that will soon become standard practice. At Digital River, our online retail predictions for 2018 include some changesโฆ