Technology

Luxury Fashion Brands Are Failing to Adapt to a Digital Future
August 20, 2018 at 5:58 pm

Despite the success of early trailblazers such as Net-A-Porter and Farfetch, the luxury sector has lagged behind the rest of the fashion world when it comes to adapting to a digital future. The luxury sector’s hesitancy in embracing e-commerce is understandable. It's an area of retail that has relied on a sense of exclusivity, as…

Report: Google Planning to Open First Freestanding Store
August 17, 2018 at 11:56 am

Google is planning to open a two-level store in Chicago’s Fulton Market district, its first known location for a retail flagship, according to a report in the Chicago Tribune. According to the report, the technology giant is close to finalizing a lease for almost 14,000 square feet on the first and second floors of several connected,…

Scalable Technology Stack Drives DUDE Products’ Growth
August 15, 2018 at 11:37 am

DUDE Products, an online retailer of disposable wipes and other personal care products for men, was founded by four long-time friends from Chicago. The group appeared on the TV show "Shark Tank" and successfully received funding. DUDE Products sells flushable wipes for guys on Amazon.com, Shopify, and in 7, 000 retail stores. The idea for the…

Walmart Testing the Use of Robots for Online Grocery Pickup
August 6, 2018 at 2:21 pm

Walmart is testing the use of storage and retrieval robotics, called Alphabot, to increase the speed of online grocery order pickup, according to a company blog post. The technology, which was developed in collaboration with retail automation company Alert Innovation, is being installed in a section of a Salem, N.H. supercenter, which will also be a dedicated…

How Technology is Shaping the Retail Customer Experience
August 6, 2018 at 12:34 pm

In episode 157 of Total Retail Talks, Total Retail's Executive Editor Joe Keenan interviews Julie Lyle, interim chief marketing officer at one of the country's largest retailers and a board member of several marketing technology firms. Lyle discusses the growing influence of technology within retail, particularly as it relates to customer experience. In addition, Lyle…

A Balancing Act: Why Technology Isn’t the Only Key to Retail Success
August 3, 2018 at 9:17 am

We’re all guilty of yelling at Alexa or Siri. From sharp commands to making our virtual assistant the brunt of our jokes, niceties fall by the wayside when we interact with technology. Why? Because giving technology a human name doesn’t make it human. It still lacks the ability to feel the sting of our annoyance…

Walmart Reconfigures Employee Delivery Program
July 30, 2018 at 1:34 pm

A program Walmart announced last summer that lets store associates opt into delivering e-commerce ship-from-store orders quietly ended in January, according to company documents obtained by Reuters. The program was tested at three stores — two in New Jersey and one in Arkansas — and the idea was that store employees would bring online orders directly to…

Responding to Customers’ Desire for Better Pricing and Technology
July 26, 2018 at 10:19 am

From innovations ranging from Amazon Go to shoppers’ heightened expectations influenced by online experiences, physical retailers are under immense pressure to deliver a great in-store experience to customers. In order to keep up, physical retailers must embrace more agile, dynamic and connected strategies. To better understand customers’ shopping desires and preferences, Displaydata commissioned PlanetRetail RNG…